9) (IfselectedzeroratedoptioninQ4ANDiftherespondentselectanyoptionbetweenajinQ8)
Basedonyouranswerinthepreviousquestioncanyougivenanexampleofhowusingafreeplan
hashelpedyou.
_________________________________________________
10) (IfselectedzeroratedoptioninQ4)Youstatedthatyouusedafreeplanwithinthelastyear.Do
youstillusethisfreeplannow?(SelectYESorNO).
a) YES
b) NO
11) (IfselectedzeroratedoptioninQ4)Youstatedthatyouusedafreeplanwithinthelastyear.Do
younowuseapaidplan?
(SelectYESorNO).
a) YES
b) NO
12) (IfselectedYESinQ11)Afterusingafreeplanwhydoyounowuseapaidplan?
(SelectOne).
a) Thefreeplanwasatemporarypromotionwhichhasnowended
b) Iwantedtousewebsitesorappsotherthanwhatwasofferedforfree
c) Iwantedtogetthefullversionofwhatwasofferedforfree(e.g.,Iwantedtowatchvideos
onFacebook).
d) Thefreeplanwastoodifficulttouse(e.g.,notsurewhichsitesorappswerefreeand
whichwerenot)
e) OTHER_________________
13) (IftherespondentDIDNOTselectazeroratedoptioninQ4)
Note:UsingtheInternetincludesserviceslikeemail,Googlesearch,Facebook,othersocialmedia
sites,Whatsapp,WeChat,Wikipedia,onlinenewspapers,jobsites,webbrowsing,etc.
HasusingtheInternethelpedyouinanyofthefollowingways?(Selectallthatapply).
a) Receivedinformationabouthealthoraccesstohealthservices
b) Supportedyoureducationoryourabilitytoparticipateineducationprograms
c) Gotajoboraccesstoemploymentservices
d) Accesscontentinyourlocallanguage
e) Accesstocontentaboutyourcommunity
f) Allowedyoutoparticipateorsupportacommunitygroup,NGO,orcivicorganization
g) Supportedpoliticalparty
h) Earnedmoney
i) Accessedgovernmentservices
j) OTHER_________________
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