WELCOME
We are excited to be your auto fi nance company and are committed to providing you a superior customer
service experience.
As our newest addition to the Chrysler Capital family, we are dedicated to providing you with the services you
count on. From the convenience of 24-hour, online access to friendly, e cient agents who can assist when you
prefer personalized service, we have you covered.
Visit ChryslerCapital.com to get started!
WELCOME TO CHRYSLER CAPITAL
CREATE YOUR ONLINE ACCOUNT
To ensure your experience is a positive one, we o er an easy and convenient online account management tool
called MyAccount. Signing up for MyAccount today will help you manage your account by allowing you to:
We are proud to o er everything you need to service your account right at your fi ngertips. MyAccount includes
fast and secure solutions for making payments without the hassle of paper statements. We accept payments from
checking and savings accounts, as well as debit cards. You are able to easily shift gears by making a one-time
payment or setting up recurring deductions. The choice is yours.
If you have any questions and cannot fi nd the answers online, contact customer service at 855.563.5635
Monday through Friday 7 a.m. to 9 p.m. CT or Saturday 7 a.m. to 5 p.m. CT. Our automated system is available 24/7.
Please visit our website for any changes in hours of operation.
Access your
account online 24/7
Receive payment
reminders via text
Request payo
information
Make payments
Go “green” with
Auto Pay and e-statements
Log in from
any device
View your due dates
and payment history
Chat with dedicated
Chrysler Capital associates
GO GREEN AND RELAX
Reduce the shu e of paper in your life with Chrysler Capital’s paperless options.
At Chrysler Capital, we are dedicated to our customers and the environment. Auto Pay and e-statements are
earth-friendly account options aimed at simplifying your life.
Shift into cruise control by enrolling in Auto Pay. Then just sit back and relax.
Enroll online at MyAccount.ChryslerCapital.com and let us worry about your payment date. Once active,
Auto Pay participation will be refl ected on your account.
Signing up for electronic (paperless) billing with Chrysler Capital is easy!
» Log in to MyAccount
» Choose the Go Paperless option
» Select Electronic under Statement Preferences
» Click Save
Each borrower on your account must create a profi le in MyAccount and opt-in to paperless in order for all
borrowers to receive electronic statements.
Chrysler Capital contracts cannot be taken over or assumed on your behalf by a third
party. Chrysler Capital does not refi nance existing accounts.
*Please note that a third-party payment processing company charges a fee to process
your payment. Fees are subject to change. Chrysler Capital retains no part of the fee. Go
to ChryslerCapital.com/customers/make-a-payment to view third-party processing fees.
ADDITIONAL FREE PAYMENT OPTIONS
At Chrysler Capital we know that having a choice is important. That’s why we o er
several free payment options to best fi t your needs. Whichever payment method
you choose, we are here to o er assistance when you need it.
Enroll in Auto Pay. Request Auto Pay enrollment today and let us worry
about your payment. It’s easy and FREE.
Pay online. Log in to MyAccount and enter your checking or savings bank
account information to make a free, one-time payment. It’s fast, secure and
easy. Paying with a checking or savings bank account is free, but a fee will
apply to debit card payments.*
Use our automated phone system. Call 855.563.5635 to make a free
payment using your checking or savings bank account. Make sure to have
your Chrysler Capital account number on hand. Paying with a checking or
savings bank account is free, but a fee will apply to debit card payments
made by the automated phone system or with a live agent.*
Pay by mail. Be sure to include your account number on your check or
money order and allow 5-7 days for processing.
Finance payments
Chrysler Capital
P.O. Box 660335
Dallas, TX 75266-0335
Lease payments
CCAP Auto Lease Ltd.
P.O. Box 660647
Dallas, TX 75266-0647
INSURANCE COVERAGE
Insurance coverage is an important part of fi nancing.
The terms of your contract require that you maintain comprehensive and
collision insurance on your vehicle. Please ensure Chrysler Capital is listed as the
loss payee with the appropriate address below:
Chrysler Capital
P.O. Box 660443
Dallas, TX 75265
If you are ever involved in an accident, please notify
Chrysler Capital as soon as possible at 855.858.0808.
©2022 Santander Consumer USA Inc. All rights reserved.
Chrysler Capital is a registered trademark of FCA US LLC and licensed to Santander Consumer USA Inc. Lease agreements are owned by
CCAP Auto Lease Ltd. and serviced by Chrysler Capital. Chrysler, Dodge, Jeep and Ram are registered trademarks of FCA US LLC.
ALFA ROMEO and FIAT are registered trademarks of FCA Group Marketing S.p.A., used with permission.
All other trademarks are the property of their respective owners. CCAP-180523-CUST_110422
