1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
NMSIIS
Immunization Records
Public Portal, Data Corrections,
Missing Vaccines and More!
Kathryn Cruz
NMSIIS Manager
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
VaxViewNM
The New Mexico Statewide Immunization Information
System VaxViewNM enables individuals, parents, and
guardians to access, save and/or print, official immunization
records. Eliminating the need to carry multiple or aged
documents.
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
Security
• The web-based application is
mobile friendly.
• An exact 1:1 match to data fields
is required.
• The two-factor authentication
utilizes text messaging or email to
validate patient, parent, or
guardian access.
The security and protection of patient records is our
highest priority.
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
Critical Information
There are several elements that are critical to locating and
authenticating both the user and the patient.
• Full patient ID: Name first, last, date of birth and gender.
• Individual Patient or relationship to the patient.
• Accurate cell phone number or email address in patient record.
Due to the security protocols in place, it is highly recommended that providers
verify all patient information is accurate, current and up to date, ensuring there
is either a phone number, email or both in the patient record.
Parents, guardians and patients will not be able to access records, if one or
more of these elements are not present or correct.
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
Locating the Patient Record
• Patient information must
match exactly
• Users are required to select
their relationship (parent,
guardian, or self).
• The application will verify the
phone number or email
address for the selected
contact type (parent,
guardian, or self) and that it
matches the requested
record.
• If text message is selected,
users are required to enter
their telephone number.
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
Completed Form
Once all the data
fields have been
completed, the
patient, parent
or guardian
must select
Search.
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
Successful Verification
Provided that a record
in NMSIIS matches the
information entered by
the patient, parent or
guardian , the
VaxViewNM web
application will prompt
the user to click the
Request Code to Access
Immunization Record
box.
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
Successful Verification Code
The patient,
parent or
guardian
must enter
their
verification
code and
select Verify.
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
Immunization Record
Provided that the
patient, parent or
guardian enters the
correct verification
code, the requested
patient record will be
displayed. It can then
be printed, saved,
emailed, uploaded,
screen shot, etc.
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
QR Code on Digital COVID-19 Vaccine Card
NM DOH SMART Health Card
(QR Code) FAQ
Located on the Immunization
website: www.nmhealth.org
SMART Health Cards are
paper or digital versions of
your clinical information,
such as vaccination history
or test results. They allow
you to keep a copy of your
records on hand and easily
share this information with
others if you choose.
Note: the corresponding app, SMART Health Card Verfiied, is needed to scan
and verify the QR codes generated on VaxViewNM.org
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
Unsuccessful Verification
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
Unsuccessful Verification
What to do?
- Double check the information entered and try again
- Update the demographic information and contact screen in NMSIIS (if
you can)
- Contact the NMSIIS Help Desk (833) 822-6454
Remember… Three unsuccessful attempts from the same IP address will
result in the user being locked out for 30 minutes!
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
Common Immunization Record Issues:
➢1. Doses not documented in NMSIIS
(delayed reporting, VA doses)
➢Incorrect information or inaccurate dose in
NMSIIS
➢Duplicate records in NMSIIS
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
How to request assistance with an immunization record?
There are two ways to contact the NM DOH
Immunization Program for help with an
immunization record:
• NMSIIS Help Desk (833) 882-6454
• COVID.Vaccines@state.nm.us
1190 S. St. Francis Drive • Santa Fe, NM 87505 • Phone: 505-827-2613 • Fax: 505-827-2530 • nmhealth.org
