Watermark FS Documentation

Accessing Files via the Hyperlinks within Water-

mark FS Reports—WINAD

This guide provides instructions for opening files via the hyperlinks that are within Watermark FS

reports. The process for opening the links varies depending on several factors including file for-

mat, the connection to the network and whether you are using a PC or Mac computer.

Connection to the MSU Denver Network on a PC

The files uploaded to Watermark FS are stored on a secure serv-

er on the WINAD domain of the MSU Denver network. The pro-

cess for accessing the files may vary depending on whether or

not the computer you are using is connected to the MSU Denver

network.

If you are logged in to a computer that is connected to the MSU

Denver network—such as your work computer—a temporary

version of the file should automatically download after clicking

its link. Click or double-click on the downloaded file to open it.

If you are not logged in to a computer that is connected to the

MSU Denver network—and sometimes if you are—an authenti-

cation window opens, as shown below. Enter your MSU Denver

NetID and password. This is the same user name and password

you use to log in to your office computer or email account at

MSU Denver.

File Format

The reports are either in a Microsoft Word (.doc or .docx) or PDF

format.

• If the file is a PDF, left-click the link to open the file.

• If the file is a Microsoft Word document, right-click the

link and click Open Link from the drop-down menu to

open the file.

Watermark FS TIPS

The Auraria Campus wireless

connection will not allow you

to access files linked to a Wa-

termark FS Report.

Connection to the MSU Denver Network on a Mac

If you are using a Mac computer, you will want to ensure that

you have all of the following software at the version listed:

• Safari 6.0 or higher or Firefox 15 or higher

• Microsoft Word 14.2.3 or higher

• Acrobat Reader (current version)

Please contact the Technology Services Helpdesk at 303-352-

7548 if you need assistance with updating or installing any of

this software.

The files uploaded to Watermark FS are stored on a secure serv-

er on the WINAD domain of the MSU Denver network. When you

click on a link to view a document, the first authentication dia-

log box includes three text entry boxes (see below). In the first

box enter your MSU Denver NetID and in the second box, enter

your password. This is the same user name and password you

use to log in to your office computer or email account at MSU

Denver. The third box should already have WINAD entered, but

if it does not, enter WINAD in the third box.

Figure A

If the warning window (Figure A), opens, click OK. If a second

authentication window (Figure B) opens, enter your MSU Den-

ver NetID and password a second time.

Figure B

WATERMARK FS TIPS

If Safari is your default browser

and a PDF file you open dis-

plays as symbols instead of text,

click in the URL address bar and

press Enter or Return. The docu-

ment should display properly. If

that does not work, try using

Google Chrome or Mozilla Fire-

fox as your default browser. An-

other option is to right-click on

the hyperlink, select Copy Link,

and paste the link into the URL

address bar of your browser.

This should take you directly to

the URL for the file.

After you enter your information, another authentication win-

dow may appear (see below). Enter your MSU Denver NetID and

password a second time.

Possible Problems with Accessing Files via Links

There are two errors that could occur when trying to click hy-

perlinks in Watermark FS’ reports. The first is Server Error

404—File or directory not found.

If this error message displayed after clicking a link in either a

Summative Portfolio Review report or a Sabbatical Leave Review

Report, there could be two reasons:

• The Summative Portfolio Review or Sabbatical Leave Review

file was re-uploaded since the last time the report was run.

The chair of the review committee needs to run a new Sum-

mative Portfolio Review or Sabbatical Leave Review file to get

a current link to the faculty member’s Portfolio or Sabbatical

Leave Application.

• The faculty member has removed the file stored on the Port-

folio and Narrative Submission screen item or Sabbatical

Leave screen item. The faculty member needs to re-upload

their portfolio or sabbatical application file and the chair of

the review committee needs to run a new Summative Portfo-

lio Review or Sabbatical Leave Review file to get a current

link to the faculty member’s Portfolio or Sabbatical Leave Ap-

plication.

If the error occurred when clicking a link within the faculty

member’s portfolio or sabbatical leave application and the link

starts with “https://digitalmeasures.msudenver.edu/…..” then

the faculty member made changes to their portfolio or sabbatical

leave application after submitting their final portfolio or sabbati-

cal leave application. The faculty member needs to re-run his or

her Summative Portfolio Review or Sabbatical Leave Review and

upload it to their Portfolio and Narrative Submission item or

Sabbatical Leave item.

The second error that might occur is Server Error 401 — Unau-

thorized: Access is denied due to invalid credentials.

This error could be caused by entering your MSU Denver NetID

and password incorrectly several times. It could also be caused

by clicking a link and pressing Escape before entering you user

name and password or closing the authentication window with-

out logging on successfully.

Security Certificate Errors

If you receive a dialog box stating that the security certificate is

not valid, select the choice that allows you to access the website.

Please see the Security Certificate Errors for Windows Browsers

and Security Certificate Errors for Mac Browsers documentation

for more information.