Types of Field Service Inspections
By Bill Erickson
FORECLOSURE INSPECTIONS
These types of inspections are required by banks and mortgage companies to insure that foreclosed
properties have not been abandoned or vandalized. As an example: the home is in foreclosure and
the owner is still occupying the property, or occasionally the owner will simply move out and abandon
the property without notification to the mortgage company. This leaves the property open for
vandalism or damage.
DELINQUENCY INSPECTIONS
These homeowners are delinquent in their payments, and the bank wants to know why, as well as
what the owner is doing to remedy their delinquency condition. They also want to make sure that the
home does not fall into disrepair or is abandoned. This is to protect investors in mortgage backed
securities, and avoid a total collapse in the future. These inspections require a face to face interview
with the occupant/owner (including the financial status of the owner) whenever possible. Some
companies require a photo of every delinquent home.
PROPERTY PRESERVATION
These are the type of inspections that are the most numerous, and the simplest.
Vacant Homes. These homes are unoccupied and are owned by the bank. The bank needs to have
someone check them for damage each month. Many homes are in foreclosure. This can also entail
changing the locks and securing the home as well as debris removal.
If Vacant. Check with neighbors, if neighbor say they moved out, get the day they left, no utilities, no
furnishings, lawn overgrown, postman verifies.
Occupant-Vacancy. Home fully furnished, utilities on, lawn well maintained. The electric meter
should always be checked when in doubt.
Unknown. Detail all reasons unknown: curtains drawn, no neighbors available, etc.
BANKRUPTCY
This inspection generally requires only a drive-by while the loan is in bankruptcy proceedings. There
are strict restrictions from making direct contact with the occupants of the property. Only visual
inspections are performed to determine occupancy. No contact with occupants is allowed. Visual
inspections from your vehicle are best when completing this type of inspection.
INSURANCE LOSS OR LOSS DRAFT INSPECTIONS
Loss draft inspections are made when a loss has occurred or there is property damage due to fire,
flood or other hazard.
Example: Owner had a fire in his kitchen. The contractor has begun restoration work and wants the
insurance company to disburse funds for the work that has already been done. Usually you will go to