VERSION 2.2
JULY 2023
702P09122
Xerox
®
B230 Printer
User Guide
© 2023 Xerox Corporation. All rights reserved. Xerox
®
is trademark of Xerox Corporation in the United States and
other countries.
Adobe
®
, Adobe PDF logo, Adobe
®
Reader
®
, Adobe
®
Type Manager
®
, ATM
™
, Flash
®
, Macromedia
®
, Photoshop
®
, and
PostScript
®
are trademarks or registered trademarks of Adobe Systems, Inc.
Apple
®
, Bonjour
®
, EtherTalk
™
, TrueType
®
, iPad
®
, iPhone
®
, iPod
®
, iPod touch
®
, AirPrint
®
and the AirPrint Logo
®
, Mac
®
,
Mac OS
®
, and Macintosh
®
are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Gmail
™
webmail service, and Android
™
mobile technology platform are trademarks of Google, Inc.
HP-GL
®
, HP-UX
®
, and PCL
®
are registered trademarks of Hewlett-Packard Corporation in the United States and/or
other countries.
IBM
®
and AIX
®
are registered trademarks of International Business Machines Corporation in the United States and/
or other countries.
McAfee
®
, ePolicy Orchestrator
®
, and McAfee ePO
™
are trademarks or registered trademarks of McAfee, Inc. in the
United States and other countries.
Microsoft
®
, Windows Vista
®
, Windows
®
, Windows Server
®
, and OneDrive
®
are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
PANTONE
®
and other Pantone, Inc. trademarks are the property of Pantone, Inc.
UNIX
®
is a trademark in the United States and other countries, licensed exclusively through X/ Open Company
Limited.
Linux
®
is a registered trademark of Linus Torvalds.
Wi-Fi CERTIFIED Wi-Fi Direct
®
is a trademark of the Wi-Fi Alliance.
PCL
®
is a registered trademark of the Hewlett-Packard Company. PCL is a designation of a set of printer commands
(language) and functions included in its printer products. This printer is intended to be compatible with the PCL
language. This means the printer recognizes PCL commands used in various application programs, and that the
printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.
Xerox
®
B230 Printer User Guide 3
Contents
Safety ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ...........9
Conventions ........... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. 10
Product Statements ........... .. .. .. ............... .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ..... 11
Maintenance Safety . .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .14
Consumable Information. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............15
Learn About the Printer ......... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ..... 17
Printer Configuration.. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. 18
Using the Control Panel...... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. . 19
Understanding the Status of the Indicator Light ............. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. . 20
Selecting Paper . .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ........21
Paper Guidelines. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. 21
Paper Characteristics .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........21
Unacceptable Paper. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .22
Selecting Preprinted Forms and Letterhead.. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. 22
Storing Paper .. ........... .. .. .. .. .. ........... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ..... 23
Supported Paper Sizes ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ........... .. .. .. .. .. ........... .23
Supported Paper Types ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... 25
Supported Paper Weights........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........26
Set Up, Install, and Configure. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... 27
Selecting a Location for the Printer ..... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ........28
Attaching Cables............ .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ........30
Finding the IP Address of the Printer ... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........31
Loading Paper and Specialty Media . .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. 32
Setting the Paper Size and Type . ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. 32
Configuring Universal Paper Settings .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........32
Loading the Tray . .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. ........... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .32
Loading the Manual Feeder . ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ..34
Installing and Updating Software, Drivers, and Firmware. ........... .. .. .. ............... .. .. ........... .. .. .. .. .. ........... .35
Installing the Software . .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ..35
Updating Software . .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ......... 38
Exporting or Importing a Configuration File .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .39
Xerox
®
Easy Assist App . .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. 40
Connecting to the Xerox
®
Easy Assist App for Installed Printers . .. .. .. .. .. ........... .. .. .. ............... .. .. ........42
Networking ........... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .44
Connecting the Printer to a Wi-Fi Network. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ..44
Connecting the Printer to a Wireless Network using Wi-Fi Protected Setup (WPS) ..... .. .. .. .. .. ......... .. .. .. .44
Configuring Wi-Fi Direct...... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. 44
Connecting a Mobile Device to the Printer........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ..... 45
Connecting a computer to the printer.. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. . 45
Deactivating the Wi-Fi Network.. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. 46
Checking the Printer Connectivity . .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... 46
4 Xerox
®
B230 Printer User Guide
Printing the Menu Settings Page . ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ..47
Secure the printer .... .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. 49
Erasing Printer Memory ... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ........50
Restoring Factory Default Settings .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .51
Statement of Volatility ... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ......... 52
Print ............. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... 53
Printing from a Computer .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........54
Printing from a Mobile Device. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. 55
Printing from a Mobile Device Using Mopria
™
Print Service.. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .55
Printing from a Mobile Device Using AirPrint
®
......... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ..55
Printing from a Mobile Device Using Wi-Fi Direct
®
.. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. 55
Printing a Font Sample List. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .56
Placing Separator Sheets between Copies ....... .. .. .. .. .. ........... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .57
Canceling a Print Job . ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ..58
From the Printer Control Panel.. .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... 58
From the Computer. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. 58
Adjusting Toner Darkness..... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. 59
Use printer menus... .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. . 61
Menu map ..... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ..62
Device........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ..63
Preferences. .. .. ........... .. .. .. .. .. ........... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ..... 63
Eco-Mode.... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. 64
Remote Operator Panel.. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ..... 64
Notifications.... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. 65
Power Management.. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ..... 66
Restore Factory Defaults . ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............67
Maintenance . ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ........67
About this Printer. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. . 69
Print.... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........70
Layout............ .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. 70
Setup . .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............71
Quality .......... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .72
PCL . .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. 72
Image .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............74
Paper . .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. 75
Tray Configuration ... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ........75
Media Configuration . .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... 75
Network/Ports. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............77
Network Overview... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... 77
Wireless . .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ..... 77
Wi-Fi Direct . .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ........80
AirPrint ....... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .... ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. 81
Contents
Xerox
®
B230 Printer User Guide 5
Mobile Services Management ..... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............82
Ethernet. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... 82
TCP/IP........ .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. 83
SNMP.. .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. . 86
IPSec.. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .88
802.1x..... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .89
LPD Configuration .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. 89
HTTP/FTP Settings ....... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ..90
USB . .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........91
Restrict external network access ......... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ..... 91
Universal Print.. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. 92
Security ... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ........95
Login Methods ........... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ..... 95
Certificate Management . .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. 96
Login Restrictions. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ............... .. .. .. ........... .97
Confidential Print Setup ... .. .. .. .. .. ........... .. .. .. ............... .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .97
Erase Temporary Data Files .. .. ........... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. . 98
Solutions LDAP Settings . .. .. .. .. ........... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. . 98
Miscellaneous ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ..99
Reports.. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ...... 100
Menu Settings Page . .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ...... 100
Device . .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ....... 100
Print .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ....... 100
Network. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. . 100
Supplies Plan ......... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. . 101
Plan Activation. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. 101
Plan Conversion. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. . 101
Subscription Service ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. 101
Troubleshooting.. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. 102
Maintain the Printer . .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. 103
Checking the Status of Supplies . .. .. .. .. ........... .. .. .. .. .. ........... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. . 104
Configuring Supply Notifications . .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. 105
Setting Up E-mail Alerts... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ...... 106
Viewing Reports .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ...... 107
Ordering Supplies ... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .............. 108
Using Genuine Xerox Supplies ......... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. 108
Replacing Supplies. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. 109
Replacing the Toner Cartridge ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. 109
Replacing the Imaging Unit. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ........... .. .. .. 111
Cleaning the Printer ........... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ... 113
Saving Energy and Paper . .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .............. 114
Configuring Power Save Mode Settings........ .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. .......... 114
Conserving Supplies . .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. .......... 114
Moving the Printer to Another Location .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ........... 115
Contents
6 Xerox
®
B230 Printer User Guide
Troubleshoot a problem ..... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ...... 117
Print Quality Problems . .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. .......... 118
Printing Problems ....... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ...... 119
Print Quality Is Poor . .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. .......... 119
Print Jobs Do Not Print..... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. . 151
Slow Printing.... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ....... 152
Job Prints from the Wrong Tray or on the Wrong Paper. ........... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ...... 155
Confidential and Other Held Documents Do Not Print . ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ....... 155
The Printer Is Not Responding ..... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ........... .. .. .. .. .. .......... 157
Network Connection Problems ..... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. .......... 159
Cannot Open Embedded Web Server ... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. 159
Cannot Connect the Printer to the Wi-Fi Network..... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. 160
Issues with Supplies ....... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ... 162
Replace Cartridge, Printer Region Mismatch..... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ....... 162
Non-Xerox Supplies ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. . 162
Clearing Jams.. .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. . 163
Avoiding jams ..... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ...... 163
Identifying Jam Locations ........... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ....... 164
Paper Jam in the Tray. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. .......... 165
Paper Jam in the Front Door . .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .............. 166
Paper Jam in the Rear Door ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ... 168
Paper Jam in the Duplex Unit... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. 169
Paper Jam in the Standard Output Tray . .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ... 169
Paper Jam in the Manual Feeder ......... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. 169
Paper Feed Problems. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. . 171
Envelope Seals When Printing . .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. .......... 171
Collated Printing Does Not Work.. ........... .. .. .. ............... .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. . 172
Paper Frequently Jams. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ....... 173
Jammed Pages Are Not Reprinted............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. .......... 174
Contacting Customer Support.. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ... 175
Regulatory Information......... .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ....... 177
Basic Regulations .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. 178
Noise Emission Levels . ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. .......... 178
Static Sensitivity Notice . .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ....... 178
ENERGY STAR . ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. . 178
Temperature Information........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ...... 178
Información de la energía de México ............. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ........... 178
Laser Notice ....... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ...... 179
Power .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ........... 179
Regulatory Notices for Wireless Products ......... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ....... 180
Federal Communications Commission (FCC) Compliance Information Statement ..... .. .. .. ......... .. .. .. .. . 181
Innovation, Science and Economic Development Canada Compliance Statement . .. .. .. ........... .. .. .. .. .. 182
Germany.. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ... 182
Turkey RoHS Regulation . .. .. .. .. ........... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ... 182
Ukraine RoHS Compliance .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ... 183
Contents
Xerox
®
B230 Printer User Guide 7
Material Safety Data Sheets. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ...... 184
Recycling and Disposal.. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. 185
Product Disposal and Recycling .. ............... .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ... 186
North America ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ...... 187
Xerox Green World Alliance . ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ....... 188
Waste from Electrical and Electronic Equipment (WEEE) Directive......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. 189
India E-Waste notice . .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ....... 189
Contents
8 Xerox
®
B230 Printer User Guide
Contents
Xerox
®
B230 Printer User Guide 9
Safety
This chapter contains:
Conventions... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ......... 10
Product Statements....... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .11
Maintenance Safety .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. . 14
Consumable Information .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. 15
Your printer and the recommended supplies have been designed and tested to meet strict safety requirements.
Attention to the following information ensures the continued safe operation of your Xerox printer.
Conventions
Note: A note identifies information that could help you.
WWaarrnniinngg:: A warning identifies something that could damage the product hardware or software.
CCaauuttiioonn:: A caution indicates a potentially hazardous situation that could injure you.
Different types of statements include:
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Indicates a risk of injury.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: Indicates a risk of electrical shock.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: Indicates a risk of burn if touched.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: Indicates a risk of being caught between moving parts.
CCAAUUTTIIOONN——MMOOVVIINNGG PPAARRTTSS:: Indicates a risk of laceration or abrasion injuries from rotating parts.
10
Xerox
®
B230 Printer User Guide
Safety
Product Statements
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer authorized replacement.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with extension cords, multi-outlet power
strips, multi-outlet extenders, or UPS devices. The power capacity of these types of accessories can be
easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use this product with an inline surge protector. The use of a
surge protection device may result in a risk of fire, property damage, or poor printer performance.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning
storm.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, make sure that all external
connections, such as Ethernet and telephone system connections, are properly installed in their marked
plug-in ports.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any cables going into the
printer.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Xerox
®
B230 Printer User Guide 11
Safety
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: If the printer weight is greater than 20kg (44lb), then it may
require two or more people to lift it safely.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then
disconnect them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing
over thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then
remove the output options and lift the printer off the trays. Do not try to lift the printer and any
options at the same time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of
the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
CCAAUUTTIIOONN——PPIINNCCHH HHAAZZAARRDD:: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CCAAUUTTIIOONN——MMOOVVIINNGG PPAARRTTSS:: Indicates a risk of laceration or abrasion injuries from rotating parts.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User Guide may result in hazardous radiation
exposure.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used lithium batteries according to the manufacturer instructions and
local regulations.
12
Xerox
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B230 Printer User Guide
Safety
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting
print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone
concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and
exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in
the product maintenance instructions, then there are no filters requiring replacement for this product.
SSAAVVEE TTHHEESSEE IINNSSTTRRUUCCTTIIOONNSS..
Xerox
®
B230 Printer User Guide 13
Safety
Maintenance Safety
Do not carry out any maintenance on this product that is not described in the customer documentation.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: Do not use aerosol cleaners. Aerosol cleaners can be explosive or
flammable when used on electromechanical equipment.
Use supplies and cleaning materials only as directed.
Do not remove the covers or guards that are fastened with screws. Customer service items are not located behind
these covers.
In case of a Dry Ink or Toner Spill, use a broom or a wet cloth to wipe off spilled dry ink or toner. Sweep slowly to
minimize generation of dust during clean up. Avoid using a vacuum. If a vacuum must be used, the unit should be
designed for combustible dusts, having an explosion rated motor and non-conductive hose.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The metallic surfaces in the fuser area are hot. Use caution when you
remove paper jams from this area and avoid touching any metallic surfaces.
14
Xerox
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B230 Printer User Guide
Safety
Consumable Information
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When handling cartridges such as ink or fuser, avoid skin or eye
contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge.
This can increase the risk of skin or eye contact.
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw dry ink/toner, print cartridges, or dry ink/toner containers into an open flame.
For information on Xerox
®
supplies recycling programs, go to: https://www.xerox.com/recycling.
Xerox
®
B230 Printer User Guide 15
Safety
Xerox
®
B230 Printer User Guide 17
Learn About the Printer
This chapter contains:
Printer Configuration . .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. . 18
Using the Control Panel... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. 19
Understanding the Status of the Indicator Light . .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ..... 20
Selecting Paper.. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .21
Using the Control Panel
NNUUMMBBEERR
CCOONNTTRROOLL PPAANNEELL
PPAARRTT
FFUUNNCCTTIIOONN
1 Display
• View printer messages and supply status.
• Set up and operate the printer.
2 Indicator light Check the status of the printer.
3 Home button Go to the home screen.
4 Right arrow button
• Scroll through menus or move between screens and menu options.
• Increase the numeric value of a setting.
5 Back button Return to the previous screen.
6 Stop or Cancel
button
Stop the current job.
7 Menu button Access the printer menus.
8 Select button
• Select a menu option.
• Save the changes in a setting.
9 Left arrow button
• Scroll through menus or move between screens and menu options.
• Decrease the numeric value of a setting.
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®
B230 Printer User Guide 19
Learn About the Printer
Understanding the Status of the Indicator Light
IINNDDIICCAATTOORR
LLIIGGHHTT PPRRIINNTTEERR SSTTAATTUUSS
Off The printer is off or in Sleep mode.
Blue The printer is on or ready.
Blinking blue The printer is processing data.
Blinking red The printer requires user intervention.
PPOOWWEERR BBUUTTTTOONN
LLIIGGHHTT PPRRIINNTTEERR SSTTAATTUUSS
Off The printer is off, ready, or processing data.
White The printer is in Sleep mode.
20
Xerox
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B230 Printer User Guide
Learn About the Printer
Selecting Paper
PAPER GUIDELINES
Use the appropriate paper to prevent jams and help ensure trouble-free printing.
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is usually indicated
on the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
PAPER CHARACTERISTICS
The following paper characteristics affect print quality and reliability. Consider these factors before printing on
them.
Weight
The tray can feed paper weights from 60 to 105g/m
2
(16 to 28 lb) grain long paper. Paper lighter than 60g/m
2
(16lb) may not be stiff enough to feed properly, and may cause jams.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur
after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in
hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheffield
points.
Moisture Content
The amount of moisture in paper affects both print quality and the printer ability to feed the paper correctly. Leave
paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend
the time several days if the storage or transportation environment is very different from the printer environment.
Thick paper may also require a longer conditioning period.
Xerox
®
B230 Printer User Guide 21
Learn About the Printer
Grain Direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–105g/m
2
(16–28-lb) paper, grain long paper is recommended.
Fiber Content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides
the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper
containing fibers such as cotton can negatively affect paper handling.
UNACCEPTABLE PAPER
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9
in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m
2
(16 lb)
• Multiple-part forms or documents
SELECTING PREPRINTED FORMS AND LETTERHEAD
• Use grain long paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid paper with rough or heavily textured surfaces.
• Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these
requirements; latex inks might not.
• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This action
determines whether the ink in the preprinted form or letterhead affects print quality.
• When in doubt, contact your paper supplier.
• When printing on letterhead, load the paper in the proper orientation for your printer. For more information, see
the Paper and Specialty Media Guide.
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Xerox
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B230 Printer User Guide
Learn About the Printer
STORING PAPER
Use these paper storage guidelines to help avoid jams and uneven print quality:
• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
• Extend the time several days if the storage or transportation environment is very different from the printer
environment. Thick paper may also require a longer conditioning period.
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
• Store paper in cartons, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
SUPPORTED PAPER SIZES
• Paper less than 210 mm (8.3 in.) wide always prints at reduced speed.
• Use the manual feeder when printing on paper less than 105 mm (4.1 in.) wide.
• The minimum paper dimension supported for two-sided printing is 210 x 279.4 mm (8.3 x 11 in.).
• For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper size setting in the
duplex unit is set to Letter.
PPAAPPEERR SSIIZZEE 225500--SSHHEEEETT TTRRAAYY MMAANNUUAALL FFEEEEDDEERR TTWWOO--SSIIDDEEDD PPRRIINNTTIINNGG
A4
210 x 297 mm (8.3 x 11.7
in.)
A5 (short edge feed)
148 x 210 mm (5.8 x 8.3
in.)
XX
A5 (long edge feed)
210 x 148 mm (8.3 x 5.8
in.)
XX
A6
105 x 148 mm (4.1 x 5.8
in.)
XX
JIS B5
182 x 257 mm (7.2 x 10.1
in.)
XX
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®
B230 Printer User Guide 23
Learn About the Printer
PPAAPPEERR SSIIZZEE 225500--SSHHEEEETT TTRRAAYY MMAANNUUAALL FFEEEEDDEERR TTWWOO--SSIIDDEEDD PPRRIINNTTIINNGG
Oficio (Mexico)
215.9 x 340.4 mm (8.5 x
13.4 in.)
Hagaki
100 x 148 mm (3.94 x
5.83 in.)
XX XX
Statement
139.7 x 215.9 mm (5.5 x
8.5 in.)
XX
Executive
184.2 x 266.7 mm (7.25 x
10.5 in.)
XX
Letter
215.9 x 279.4 mm (8.5 x
11 in.)
Legal
215.9 x 355.6 mm (8.5 x
14 in.)
Folio
215.9 x 330.3 mm (8.5 x
13 in.)
Universal
98 x 148 mm (3.9 x 5.8
in.) to 216 x 356 mm (8.5
x 14 in.)
XX XX
Universal
105 x 148 mm (4.1 x 5.8
in.) to 216 x 356 mm (8.5
x 14 in.)
XX
7 ¾ Envelope (Monarch)
98.4 x 190.5 mm (3.875 x
7.5 in.)
XX
XX
9 Envelope
98.4 x 225.4 mm (3.875 x
8.9 in.)
XX
XX
24
Xerox
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B230 Printer User Guide
Learn About the Printer
PPAAPPEERR SSIIZZEE 225500--SSHHEEEETT TTRRAAYY MMAANNUUAALL FFEEEEDDEERR TTWWOO--SSIIDDEEDD PPRRIINNTTIINNGG
10 Envelope
104.8 x 241.3 mm (4.12 x
9.5 in.)
XX
XX
DL Envelope
110 x 220 mm (4.33 x
8.66 in.)
XX
XX
C5 Envelope
162 x 229 mm (6.38 x
9.01 in.)
XX
XX
B5 Envelope
176 x 250 mm (6.93 x
9.84 in.)
XX
XX
Other Envelope
98.4 x 162 mm (3.87 x
6.38 in.) to 176 x 250 mm
(6.93 x 9.84 in.)
XX
XX
SUPPORTED PAPER TYPES
Note: Labels, envelopes, and card stock always print at reduced speed.
PPAAPPEERR TTYYPPEE 225500--SSHHEEEETT TTRRAAYY MMAANNUUAALL FFEEEEDDEERR TTWWOO--SSIIDDEEDD PPRRIINNTTIINNGG
Plain paper
Card stock XX XX
Labels XX
XX
Bond
Envelope XX XX
Letterhead
Preprinted
Colored paper
Xerox
®
B230 Printer User Guide 25
Learn About the Printer
PPAAPPEERR TTYYPPEE
225500--SSHHEEEETT TTRRAAYY MMAANNUUAALL FFEEEEDDEERR TTWWOO--SSIIDDEEDD PPRRIINNTTIINNGG
Light
Heavy
Recycled
SUPPORTED PAPER WEIGHTS
225500--SSHHEEEETT TTRRAAYY MMAANNUUAALL FFEEEEDDEERR TTWWOO--SSIIDDEEDD PPRRIINNTTIINNGG
60–105g/m
²
(16–28-lb bond) 60–200g/m
²
(16–54-lb bond) 60–105g/m
²
(16–28-lb bond)
26
Xerox
®
B230 Printer User Guide
Learn About the Printer
Xerox
®
B230 Printer User Guide 27
Set Up, Install, and Configure
This chapter contains:
Selecting a Location for the Printer. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ..28
Attaching Cables .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. 30
Finding the IP Address of the Printer. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ........31
Loading Paper and Specialty Media. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ..... 32
Installing and Updating Software, Drivers, and Firmware ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. 35
Xerox
®
Easy Assist App....... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........40
Networking .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. 44
Printing the Menu Settings Page .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ........47
Selecting a Location for the Printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power
cord to an appropriately rated and properly grounded electrical outlet that is near the product and
easily accessible.
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not place or use this
product near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust
– Away from stray staples and paper clips
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight and humidity extremes
• Observe the recommended temperatures and avoid fluctuations.
Ambient temperature: 10 to 32.2°C (50 to 90°F)
Storage temperature: -40 to 43.3°C (-40 to 110°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
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Attaching Cables
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning
storm.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated andproperly grounded electrical outlet that is near the product and easily
accessible.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
WWaarrnniinngg:: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network
adapter, or the printer in the areas shown while actively printing.
NNUUMMBBEERR PPRRIINNTTEERR PPOORRTT FFUUNNCCTTIIOONN
1 Ethernet port Connect the printer to a network.
2 USB printer port Connect the printer to a computer.
3 Power cord socket Connect the printer to an electrical outlet.
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Finding the IP Address of the Printer
To view the IP address of the printer, open the Home Screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, temporarily disable it to load the Web page correctly.
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Set Up, Install, and Configure
Loading Paper and Specialty Media
SETTING THE PAPER SIZE AND TYPE
1. From the control panel, navigate to TToooollss >> PPaappeerr >> OOKK >> TTrraayy CCoonnffiigguurraattiioonn >> OOKK >> PPaappeerr SSiizzee//TTyyppee >> OOKK.
2. Select a paper source, and then configure the paper size and type.
• For two-sided printing on A4-size paper, make sure that the paper size setting in the duplex unit is set to A4.
• For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper size setting in
the duplex unit is set to Letter.
CONFIGURING UNIVERSAL PAPER SETTINGS
1. From the control panel, navigate to: SSeettttiinnggss >> PPaappeerr >> OOKK >> MMeeddiiaa CCoonnffiigguurraattiioonn >> OOKK >> UUnniivveerrssaall SSeettuupp
>> OOKK
2. Configure the settings, and then press OOKK.
LOADING THE TRAY
1. Remove the tray.
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2. Adjust the paper guides to match the size of the paper that you are loading.
3. Flex, fan, then align the paper edges before loading.
4. Load the paper stack with the printable side face-down, and then make sure that the side guides fit snugly
against the paper.
• Load letterhead face-down with the top edge of the sheet toward the front of the tray for one-sided
printing.
• Load letterhead face-up with the bottom edge of the sheet toward the front of the tray for two-sided
printing.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
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Set Up, Install, and Configure
5. Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
LOADING THE MANUAL FEEDER
1. Open the manual feeder.
2. Adjust the guide to match the size of the paper that you are loading.
3. Load a sheet of paper with the printable side face-up.
• Load letterhead with the printable side face-up and the top edge entering the printer first for one-sided
printing.
• Load letterhead with the printable side face-down and the top edge entering the printer last for two-sided
printing.
• Load envelope with the flap side down and against the left side of the paper guide.
WWaarrnniinngg:: To avoid paper jams, do not force paper into the manual feeder.
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B230 Printer User Guide
Set Up, Install, and Configure
Installing and Updating Software, Drivers, and Firmware
INSTALLING THE SOFTWARE
Before you install the print driver software, verify that the printer is plugged in, powered on, connected correctly,
and has a valid IP address. The IP address usually appears in the upper right corner of the control panel.
To view the IP address of the printer, refer to Finding the IP Address of the Printer.
Note: If the Software and Documentation disc is not available, download the latest drivers from www.xerox.
com/drivers
Operating System Requirements
• Windows 7 SP1, Windows 8, Windows 8.1, Windows 10, Windows 11, Windows Server 2008 R2, Windows Server
2012, Windows Server 2016, Windows Server 2019, and Windows Server 2022.
• MacOS version 10.14 and later.
• UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface.
Installing the Print Drivers for a Windows Network Printer
1. Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does
not start automatically, navigate to the drive, then double-click the SSeettuupp..eexxee installer file.
2. Click XXeerrooxx SSmmaarrtt SSttaarrtt —— DDrriivveerr IInnssttaalllleerr ((RReeccoommmmeennddeedd)).
3. At the License Agreement, click AAggrreeee.
4. From the list of discovered printers, select your printer.
When you install print drivers for a network printer, if your printer does not appear in the list, click DDoonn’’tt SSeeee
YYoouurr PPrriinntteerr??, then enter the IP address for your printer.
To view the IP address of your printer, refer to Finding the IP Address of the Printer.
5. Click QQuuiicckk IInnssttaallll.
A message appears that confirms that the installation is successful.
6. To complete the installation and close the Installer window, click DDoonnee.
Installing the Windows Print Driver .zip File
You can download print drivers from Xerox.com in a .zip file, then use the Windows Add Printer Wizard to install the
print drivers on your computer.
To install the print driver from the .zip file:
1. Download, then extract the required .zip file to a local directory on your computer.
2. At your computer, open the CCoonnttrrooll PPaanneell, then select DDeevviicceess aanndd PPrriinntteerrss >> AAdddd aa PPrriinntteerr.
3. Click TThhee pprriinntteerr tthhaatt II wwaanntt iissnn''tt lliisstteedd, then click AAdddd aa llooccaall pprriinntteerr oorr nneettwwoorrkk pprriinntteerr wwiitthh mmaannuuaall
sseettttiinnggss.
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4. To use a previously established port, select UUssee aann eexxiissttiinngg ppoorrtt, then from the list, select a Standard TCP/IP
Port.
5. To create a Standard TCP/IP port:
a. Select CCrreeaattee aa NNeeww PPoorrtt.
b. For Type of port, select SSttaannddaarrdd TTCCPP//IIPP PPoorrtt, then click NNeexxtt.
c. In the Hostname or IP address field, type the printer IP address or host name.
d. To disable the feature, clear the check box for QQuueerryy tthhee pprriinntteerr aanndd aauuttoommaattiiccaallllyy sseelleecctt tthhee ddrriivveerr ttoo
uussee, then click NNeexxtt.
6. Click HHaavvee DDiisskk.
7. Click BBrroowwssee. Browse to, then select the driver.inf file for your printer. Click OOppeenn.
8. Select your printer model, then click NNeexxtt.
9. If a prompt appears because the print driver was installed previously, click UUssee tthhee ddrriivveerr tthhaatt iiss ccuurrrreennttllyy
iinnssttaalllleedd ((rreeccoommmmeennddeedd)).
10. In the Printer name field, type a name for your printer.
11. To install the print driver, click NNeexxtt.
12. If needed, set the printer as the default printer.
Note: Before you select SShhaarree PPrriinntteerr, contact your system administrator.
13. To send a test page to the printer, click PPrriinntt aa tteesstt ppaaggee.
14. Click FFiinniisshh.
Installing the Print Drivers for a Windows USB Printer
1. Connect the B end of a standard A/B USB 2.0 or USB 3.0 cable to the USB Port on the back of the printer.
2. Connect the A end of the USB cable to the USB port on the computer.
3. If the Windows Found New Hardware Wizard appears, click ccaanncceell.
4. Insert the Software and Documentation disc into the appropriate drive on your computer. If the installer does
not start automatically, navigate to the drive, then double-click the SSeettuupp..eexxee installer file.
5. Click XXeerrooxx SSmmaarrtt SSttaarrtt —— DDrriivveerr IInnssttaalllleerr ((RReeccoommmmeennddeedd)).
6. At the License Agreement, click AAggrreeee.
7. From the list of discovered printers, select your printer, then click QQuuiicckk IInnssttaallll.
A message appears that confirms that the installation is successful.
8. To complete the installation and close the Installer window, click DDoonnee.
Installing the Printer as a Web Service on Devices
Web Services on Devices (WSD) allows a client to discover and access a remote device and its associated services
across a network. WSD supports device discovery, control, and use.
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Installing a WSD Printer Using the Add Device Wizard
1. At your computer, click SSttaarrtt, then select PPrriinntteerrss aanndd SSccaannnneerrss.
2. To add the required printer, click AAdddd aa PPrriinntteerr oorr SSccaannnneerr.
3. In the list of available devices, select the device that you want to use, then click NNeexxtt.
Note: If the printer that you want to use does not appear in the list, click CCaanncceell. To add the printer
manually, use the IP address of the printer. For details, refer to Installing the Windows Print Driver .zip File.
4. Click CClloossee.
Installing the Drivers and Utilities for MacOS
1. Download the latest print driver from https://www.xerox.com/office/drivers.
2. Open the Xerox
®
Print Drivers 5.xx.x.dmg or .pkg as needed for your printer.
3. To run Xerox
®
Print Drivers 5.xx.x.dmg or .pkg, double-click the appropriate file name.
4. When prompted, click CCoonnttiinnuuee.
5. To accept the license agreement, click II AAggrreeee.
6. To accept the current installation location, click IInnssttaallll, or select another location for the installation files, then
click IInnssttaallll.
7. If prompted, enter your password, then click OOKK.
8. From the list of discovered printers, select your printer, then click NNeexxtt.
9. If your printer does not appear in the list of discovered printers:
a. Click the NNeettwwoorrkk PPrriinntteerr IIccoonn.
b. Type the IP address of your printer, then click CCoonnttiinnuuee.
c. Select your printer in the list of discovered printers, then click CCoonnttiinnuuee.
10. If your printer was not detected, verify that the printer is powered on and that the Ethernet or USB cable is
connected properly.
11. To accept the print queue message, click OOKK.
12. Select or clear the SSeett PPrriinntteerr aass DDeeffaauulltt and PPrriinntt aa TTeesstt PPaaggee check boxes.
13. Click CCoonnttiinnuuee, then click CClloossee.
Adding the Printer for MacOS
For networking, set up your printer using Bonjour
®
(mDNS), or for an LPD, LPR connection, connect using the IP
address of your printer. For a non-network printer, create a desktop USB connection.
For more information, go to the Online Support Assistant at: https://www.xerox.com/support.
AAddddiinngg tthhee PPrriinntteerr UUssiinngg BBoonnjjoouurr
To add the printer using Bonjour
®
:
1. From the computer Applications folder or from the dock, open SSyysstteemm PPrreeffeerreenncceess.
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Set Up, Install, and Configure
2. Click PPrriinntteerrss && SSccaannnneerrss.
The list of printers appears on the left of the window.
3. For the list of printers, click the Plus icon (++).
4. At the top of the window, click the DDeeffaauulltt icon.
5. Select your printer from the list, then click AAdddd.
Note: If your printer is not detected, verify that the printer is powered on and that the Ethernet cable is
connected properly.
AAddddiinngg tthhee PPrriinntteerr bbyy SSppeecciiffyyiinngg tthhee IIPP AAddddrreessss
To add the printer by specifying the IP address:
1. From the computer Applications folder or from the dock, open SSyysstteemm PPrreeffeerreenncceess.
2. Click PPrriinntteerrss && SSccaannnneerrss.
The list of printers appears on the left of the window.
3. In the list of printers, click the Plus (++) icon.
4. Click IIPP.
5. From the Protocol list, select the protocol.
6. In the Address field, enter the IP address of the printer.
7. In the Name field, enter a name for the printer.
8. From the Use list, choose SSeelleecctt aa ddrriivveerr ttoo uussee.
9. From the printer software list, select the print driver for your printer model.
10. Click AAdddd.
Installing Print Drivers and Utilities for UNIX and Linux
For more information on installing print drivers and utilities for UNIX and Linux, refer to https://www.xerox.com/
office/drivers.
UPDATING SOFTWARE
Some applications require a minimum device software level to operate correctly.
For more information on updating the device software, contact your customer service representative.
1. Open a web browser, then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click SSeettttiinnggss >> DDeevviiccee >> SSooffttwwaarree UUppddaattee.
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3. Choose one of the following:
• Click CChheecckk ffoorr uuppddaatteess >> II aaggrreeee,, ssttaarrtt uuppddaattee.
• To upload the software file, perform the following steps:
To get the latest software, go to www.xerox.com, and search for your printer model.
1. Browse to the software file.
Note: Make sure that you have extracted the software.zip file.
2. Click UUppllooaadd >> SSttaarrtt.
EXPORTING OR IMPORTING A CONFIGURATION FILE
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. From the Embedded Web Server, click EExxppoorrtt CCoonnffiigguurraattiioonn or IImmppoorrtt CCoonnffiigguurraattiioonn.
3. Follow the instructions on the screen.
4. If the printer supports applications, then do the following:
a. Click AAppppss >> [[sseelleecctt tthhee aapppplliiccaattiioonn ]] >> CCoonnffiigguurree.
b. Click EExxppoorrtt or IImmppoorrtt.
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Set Up, Install, and Configure
Xerox
®
Easy Assist App
To access the printer from your smartphone, download and install the Xerox Easy Assist app to your mobile device.
By installing the Xerox Easy Assist app on your smartphone, you can setup your new printer easily, manage its
configuration, view alerts indicating supply requirement and order them, and get live troubleshooting support for
your printer.
The Xerox Easy Assist App has instructions and video links that helps you to unpack the printer from its shipping
box. To install the Xerox Easy Assist app on your smartphone, you need to scan a QR Code. There are two types of
QR Codes:
• The first QR Code is for the initial installation of the app. You can find this QR Code on the packaging box or the
Installation Guide that comes with the printer. To install the Xerox Easy Assist app for the first time, you are
required to scan this QR Code with your smartphone camera.
• The second QR Code is to setup a Wireless network connection between the smartphone and the printer. For
example, connection to Wi-Fi Direct. For the printers with touchscreen User Interface or bigger than 2–line
display interface, you can find this QR Code at the control panel of the printer. For more information, refer to
Connecting to the Xerox
®
Easy Assist App for Installed Printers. You are required to scan the second QR Code
through the Xerox Easy Assist app.
To install and use the Xerox Easy Assist app, do the following:
1. To watch a helpful video to unpack your printer, scan the QR Code from the packaging box or the Installation
Guide that came with your printer, with your smartphone camera.
Based on your smartphone, you are prompted to download the app from Apple App Store or Google Play Store.
Accept the End-User License Agreement (EULA), then follow the instructions that appear on the app.
2. For initial setup when the printer is powered on for the first time, the initial setup wizard appears. At the printer
control panel, do the following:
a. Select your LLaanngguuaaggee, then touch NNeexxtt.
The Xerox Easy Assist Mobile App screen appears.
b. To use your mobile device to set up and manage your printer, touch YYeess.
Get the App screen appears to confirm the type of your mobile device. Choose any one option:
• iiOOSS: To install the Xerox Easy Assist app for your iPhone, select this option.
• AAnnddrrooiidd: To install the Xerox Easy Assist app for your Android mobile device, select this option.
• II hhaavvee tthhee AApppp: If you have installed Xerox Easy Assist app on your mobile device already, select this
option.
3. If you have selected iOS or Android option, a screen appears to help you download the app. At the control
panel, touch SShhooww QQRR CCooddee option.
A screen appears with the QR Code. To install the app, scan the QR Code with your smartphone camera.
4. Download and install the Xerox Easy Assist app on your smartphone:
• For Android phones: Go to Google Play Store, then search for Xerox Easy Assist app.
• For iOS or iPhones: Go to Apple App Store, then search for Xerox Easy Assist app.
5. When you install the app for the first time on your smartphone, for End-User License Agreement (EULA), touch
II AAggrreeee.
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6. Follow the instructions that appear on the app. To connect your smartphone with the printer, touch CCoonnnneecctt
TToo MMyy PPrriinntteerr.
7. At the printer control panel, to connect to the app, touch SShhooww QQRR CCooddee option. The second QR Code appears.
Important: For the printers with 2-line display interface, there is no QR Code on the control panel. To
connect the printer to your mobile device, follow the instructions that appear on the control panel.
When prompted, type the Wi-Fi Direct SSID Name and Password for your printer. The printer and the
app are connected through Wi-Fi Direct.
8. Scan the second QR Code through the Xerox Easy Assist app. Follow the instructions that appear on the app.
When the connection is configured, your smartphone and the printer share the same Wireless network,
temporarily.
9. With the support of Xerox Easy Assist app, complete the general settings and register the printer on the
network.
General settings include Admin Password, Connectivity, Measurements, Date and Time, Sound, Power Saver
settings, and more.
Note: Ensure that your smartphone is connected to the same Wireless or wired network as the printer and
they can communicate after the setup is complete.
10. To complete the initial setup in the app, type the necessary information for your printer, then touch CCoommpplleettee
SSeettuupp.
The Welcome screen appears.
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Set Up, Install, and Configure
11. When the initial setup is complete, with the Xerox Easy Assist app, you can perform the following:
SSeett UUpp aa NNeeww PPrriinntteerr
If you have the QR Code or IP Address available, you can set up a new Xerox printer with the help of Xerox
Easy Assist app. On My Printers screen in the app, touch the ++ icon, then touch SSeett UUpp aa NNeeww PPrriinntteerr.
Follow the instructions from the app.
PPrriinntteerr SSttaattuuss
The status displays the printer information, such as readiness of the printer, toner level, and paper tray
status for each tray. You can order parts and supplies through the Xerox Easy Assist app. If the toner level
appears to be low, to order a new toner, select the TToonneerr icon, then touch RReeoorrddeerr.
AAlleerrttss
The Xerox Easy Assist app can notify you of any errors or problems in the printer. To view the error
statement, touch the BBeellll icon.
PPrriinntt
You can perform a print job through the Xerox Easy Assist app. In the app, select your printer, then touch
PPrriinntt. Select the document that you need to print from your mobile device, confirm the print settings, then
touch PPrriinntt.
DDeevviiccee SSeettttiinnggss
You can view and edit your printer settings from the DDeevviiccee SSeettttiinnggss tab. If you have not setup a password
during the initial setup, to view or edit existing printer settings, you need to set up the password.
SSuuppppoorrtt
You can request support and find solutions for printer related problems through the Xerox Easy Assist app.
In the app, select your printer, then touch SSuuppppoorrtt. It connects you to Xerox’s Support Agent Live Chatbot.
PPrriinntt aanndd SSccaann DDrriivveerrss
You can download Print and Scan Drivers for your printer through Xerox Easy Assist app. In the app, select
your printer, then touch PPrriinntt aanndd SSccaann DDrriivveerrss. In the Email field, type your registered email address, then
touch the ++ icon to add your email. To download and install the Print and Scan Drivers, the app sends a
Quick Link to your email address.
PPrriinntt TTeesstt PPaaggee
To confirm that all settings are correct, you can print a test page. In the app, select your printer, then touch
PPrriinntt TTeesstt PPaaggee.
RReemmoovvee aa PPrriinntteerr
You can remove a printer from the Xerox Easy Assist app. On your app, select a printer, then touch RReemmoovvee.
CONNECTING TO THE XEROX
®
EASY ASSIST APP FOR INSTALLED PRINTERS
To install and use the Xerox Easy Assist (XEA) app for a printer that does not require initial installation setup, you
can find the QR Code from the control panel NNoottiiffiiccaattiioonn CCeenntteerr >> CCoonnnneecctteedd ttoo NNeettwwoorrkk >> CCoonnnneecctt ttoo XXeerrooxx
EEaassyy AAssssiisstt AApppp >> SShhooww QQRR CCooddee. Scan the QR Code, then follow the instructions that appear on the control panel
and your mobile device:
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• Based on your smartphone, to install the app for the first time, you are prompted to download the app from
Apple App Store or Google Play Store.
• If you have the app installed already, to access Xerox Easy Assist features, connect to the printer with your
smartphone.
Important: For the printers with 2-line display interface, there is no QR Code on the control panel. To connect
the printer to your mobile device, follow the instructions that appear on the control panel. When prompted,
type the Wi-Fi Direct SSID Name and Password for your printer. The printer and the app are connected
through Wi-Fi Direct.
If your printer is already set up on your network and the Initial Setup Wizard is complete, through the XEA app you
can add the printer directly to the list of My Printers. You can see the printer status, get print drivers, and get
Chatbot support. To add a printer that is on the network, open the XEA app Home page. On the My Printers screen,
touch the ++ icon. The app looks for nearby printers on the network:
• If the app finds your printer, you can select and add the printer directly.
• If the app is unable to find the printer you are looking for, then you can add the printer by typing its IP address.
If the printer and mobile device cannot communicate, ensure that they are on the same network.
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Set Up, Install, and Configure
Networking
CONNECTING THE PRINTER TO A WI-FI NETWORK
Make sure that Active Adapter is set to Auto. From the control panel, navigate to TToooollss >> NNeettwwoorrkk//PPoorrttss >> OOKK >>
NNeettwwoorrkk OOvveerrvviieeww >> OOKK >> AAccttiivvee AAddaapptteerr >> OOKK >> AAuuttoo >> OOKK
CONNECTING THE PRINTER TO A WIRELESS NETWORK USING WI-FI PROTECTED SETUP (WPS)
Before you begin, make sure that:
• The access point (wireless router) is WPS-certified or WPS-compatible. For more information, see the
documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions that came with
the adapter.
• Make sure that Active Adapter is set to Auto. From the control panel, navigate to: SSeettttiinnggss >> NNeettwwoorrkk//PPoorrttss >>
OOKK >> NNeettwwoorrkk OOvveerrvviieeww >> OOKK >> AAccttiivvee AAddaapptteerr >> OOKK >> AAuuttoo >> OOKK.
Using the Push Button method
1. From the home screen, touch SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > WWiirreelleessss > WWii--FFii PPrrootteecctteedd SSeettuupp > SSttaarrtt PPuusshh
BBuuttttoonn MMeetthhoodd.
2. Follow the instructions on the display.
Using the personal identification number (PIN) method
1. From the home screen, touch SSeettttiinnggss > NNeettwwoorrkk//PPoorrttss > WWiirreelleessss > WWii--FFii PPrrootteecctteedd SSeettuupp > SSttaarrtt PPIINN
MMeetthhoodd.
2. Copy the eight-digit WPS PIN.
3. Open a web browser, and then type the IP address of your access point in the address field.
• To know the IP address, see the documentation that came with your access point.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
4. Access the WPS settings. For more information, see the documentation that came with your access point.
5. Enter the eight-digit PIN, and then save the changes.
CONFIGURING WI-FI DIRECT
Wi-Fi Direct
®
is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi-Fi
Direct-enabled printer without using an access point (wireless router).
1. From the control panel, navigate to:
SSeettttiinnggss >> OOKK >> NNeettwwoorrkk//PPoorrttss >> OOKK >> WWii--FFii DDiirreecctt >> OOKK
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2. Configure the settings.
• EEnnaabbllee WWii--FFii DDiirreecctt—Enables the printer to broadcast its own Wi-Fi Direct network.
• WWii--FFii DDiirreecctt NNaammee—Assigns a name for the Wi-Fi Direct network.
• WWii--FFii DDiirreecctt PPaasssswwoorrdd—Assigns the password for negotiating the wireless security when using the peer-to-
peer connection.
• SShhooww PPaasssswwoorrdd oonn SSeettuupp PPaaggee—Shows the password on the Network Setup Page.
• AAuuttoo--AAcccceepptt PPuusshh BBuuttttoonn RReeqquueessttss—Lets the printer accept connection requests automatically.
Note: Accepting push-button requests automatically is not secured.
CONNECTING A MOBILE DEVICE TO THE PRINTER
Before connecting your mobile device, make sure that Wi-Fi Direct has been configured. For more information, see
Configuring Wi-Fi Direct.
Connecting Using Wi-Fi Direct
Note: These instructions apply only to Android mobile devices.
1. From the mobile device, go to the settings menu.
2. Enable WWii--FFii, and then tap WWii--FFii DDiirreecctt.
3. Select the printer Wi-Fi Direct name.
4. Confirm the connection on the printer control panel.
Connecting Using Wi-Fi
1. From the mobile device, go to the settings menu.
2. Tap WWii--FFii, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
3. Enter the Wi-Fi Direct password.
CONNECTING A COMPUTER TO THE PRINTER
Before connecting your computer, make sure that Wi-Fi Direct has been configured. For more information, see
Configuring Wi-Fi Direct.
For Windows Users
1. Open PPrriinntteerrss && ssccaannnneerrss, and then click AAdddd aa pprriinntteerr oorr ssccaannnneerr.
2. Click SShhooww WWii--FFii DDiirreecctt pprriinntteerrss, and then select the printer Wi-Fi Direct name.
3. From the printer display, take note of the eight-digit PIN of the printer.
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Set Up, Install, and Configure
4. Enter the PIN on the computer.
Note: If the print driver is not already installed, then Windows downloads the appropriate driver.
For Macintosh Users
1. Click the wireless icon, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
2. Type the Wi-Fi Direct password.
Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.
DEACTIVATING THE WI-FI NETWORK
1. From the printer control panel, navigate to: SSeettttiinnggss >> NNeettwwoorrkk//PPoorrttss >> OOKK >> NNeettwwoorrkk OOvveerrvviieeww >> OOKK >>
AAccttiivvee AAddaapptteerr >> OOKK >> SSttaannddaarrdd NNeettwwoorrkk >> OOKK.
2. Follow the instructions on the display.
CHECKING THE PRINTER CONNECTIVITY
1. From the control panel, navigate to: SSeettttiinnggss >> RReeppoorrttss >> OOKK >> NNeettwwoorrkk >> OOKK.
2. Select NNeettwwoorrkk SSeettuupp PPaaggee, and then press OOKK.
3. Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or
malfunctioning. Contact your administrator for assistance.
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Secure the printer
This chapter contains:
Erasing Printer Memory .. ........... .. .. .. ............... .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ..... 50
Restoring Factory Default Settings....... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .51
Statement of Volatility.. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. 52
Erasing Printer Memory
To erase volatile memory or buffered data, turn off the printer.
To erase non-volatile memory or individual settings, device and network settings, security settings, and embedded
solutions, do the following:
1. From the control panel, navigate to: SSeettttiinnggss >> DDeevviiccee >> OOKK >> MMaaiinntteennaannccee >> OOKK >> OOuutt ooff SSeerrvviiccee EErraassee >>
OOKK >> SSaanniittiizzee aallll iinnffoorrmmaattiioonn oonn nnoonnvvoollaattiillee mmeemmoorryy >> OOKK.
2. Select YYeess >> OOKK.
3. Select either SSttaarrtt iinniittiiaall sseettuupp or LLeeaavvee pprriinntteerr oofffflliinnee, then press OOKK.
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Restoring Factory Default Settings
1. From the control panel, navigate to: SSeettttiinnggss >> DDeevviiccee >> OOKK >> RReessttoorree FFaaccttoorryy DDeeffaauullttss >> OOKK >> RReessttoorree aallll
sseettttiinnggss >> OOKK.
2. Select YYeess, and then press OOKK.
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Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
TTYYPPEE OOFF MMEEMMOORRYY DDEESSCCRRIIPPTTIIOONN
Volatile memory Your printer uses standard random access memory (RAM) to temporarily
buffer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND
(flash memory). Both types are used to store operating system, device
settings, and network information.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a different department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
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Print
This chapter contains:
Printing from a Computer...... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... 54
Printing from a Mobile Device ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. 55
Printing a Font Sample List ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ..56
Placing Separator Sheets between Copies.. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... 57
Canceling a Print Job . .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .58
Adjusting Toner Darkness . .. ........... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. . 59
Printing from a Computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1. From the document that you are trying to print, open the Print dialog.
2. If necessary, adjust the settings.
3. Print the document.
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Printing from a Mobile Device
PRINTING FROM A MOBILE DEVICE USING MOPRIA
™
PRINT SERVICE
Mopria Print Service is a mobile printing solution for mobile devices running on Android
™
version 5.0 or later. It
allows you to print directly to any Mopria-certified printer.
Note: Make sure that you download the Mopria Print Service application from the Google Play
™
store and
enable it in the mobile device.
1. From your Android mobile device, launch a compatible application or select a document from your file
manager.
2. Tap MMoorree ooppttiioonnss >> PPrriinntt.
3. Select a printer, and then adjust the settings, if necessary.
4. Tap the PPrriinntt icon.
PRINTING FROM A MOBILE DEVICE USING AIRPRINT
®
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an
AirPrint-certified printer.
• Make sure that the Apple device and the printer are connected to the same network. If the network has multiple
wireless hubs, then make sure that both devices are connected to the same subnet.
• This application is supported only in some Apple devices.
1. From your mobile device, select a document from your file manager or launch a compatible application.
2. Tap SShhaarree >> PPrriinntt.
3. Select a printer, then adjust the settings, if necessary.
4. Print the document.
PRINTING FROM A MOBILE DEVICE USING WI-FI DIRECT
®
Wi-Fi Direct is a printing service that lets you print to any Wi-Fi Direct
®
-ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see Connecting a Mobile Device to the Printer.
1. From your mobile device, launch a compatible application or select a document from your file manager.
2. Depending on your mobile device, do one of the following:
• Tap MMoorree ooppttiioonnss >> PPrriinntt.
• Tap SShhaarree >> PPrriinntt.
• Tap MMoorree ooppttiioonnss >> PPrriinntt.
3. Select a printer, and then adjust the settings, if necessary.
4. Print the document.
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Print
Canceling a Print Job
FROM THE PRINTER CONTROL PANEL
1. From the control panel, press BBaacckk twice, and then press CCaanncceell.
2. Select a print job to cancel, and then press OOKK.
FROM THE COMPUTER
1. Depending on the operating system, do either of the following:
• Open the printers folder, and then select your printer.
• From the System Preferences in the Apple menu, navigate to your printer.
2. Select a print job to cancel.
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Use printer menus
This chapter contains:
Menu map.. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .62
Device ........... .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ........63
Print ............. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... 70
Paper............ .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... 75
Network/Ports ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. 77
Security. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ........95
Reports . .. .. .. .. ........... .. .. .. .. ............. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. 100
Supplies Plan. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. . 101
Troubleshooting......... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. 102
Menu map
DDeevviiccee
• Preferences
• Eco-Mode
• Remote Operator Panel*
• Notifications
• Power Management
• Restore Factory Defaults
• Maintenance
• About this Printer
PPrriinntt
• Layout
• Setup
• Quality
• PCL
• Image
PPaappeerr
• Tray Configuration • Media Configuration
NNeettwwoorrkk//PPoorrttss
• Network Overview
• Wireless
• Wi-Fi Direct
• AirPrint
• Mobile Services Management
• Ethernet
• TCP/IP
• SNMP
• IPSec
• 802.1x
• LPD Configuration
• HTTP/FTP Settings
• USB
• Restrict external network access
• Universal Print
SSeeccuurriittyy**
• Login Methods
• Certificate Management
• Login Restrictions
• Confidential Print Setup
• Erase Temporary Data Files
• Solutions LDAP Settings
• Miscellaneous
RReeppoorrttss
• Menu Settings Page
• Device
• Print
• Network
SSuupppplliieess PPllaann
• Plan Activation
• Plan Conversion
• Subscription Service
Troubleshooting Print Quality Test Pages
* This menu appears only in the Embedded Web Server.
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Device
PREFERENCES
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
DDiissppllaayy LLaanngguuaaggee
[List of languages]
Set the language of the text that appears on the display.
CCoouunnttrryy//RReeggiioonn
[List of countries]
Identify the country or region where the printer is configured to
operate.
RRuunn IInniittiiaall SSeettuupp
• Yes
• No*
Run the setup wizard.
DDiissppllaayyeedd iinnffoorrmmaattiioonn
• Display Text 1
• Display Text 2
Specify the information to appear on the home screen.
DDaattee aanndd TTiimmee
• Configure
– Current Date and Time
– Manually Set Date and Time
– Date Format [MM-DD-YYYY*]
– Time Format [12 hour A.M./P.
M.*]
– Time Zone [GMT*]
• Network Time Protocol
– Enable NTP
– NTP Server
Configure the printer date and time.
PPaappeerr SSiizzeess
• U.S.*
• Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup wizard
determines the initial paper size setting.
SSccrreeeenn TTiimmeeoouutt
10–300 (60*)
Set the idle time in seconds before the display shows the home screen,
or before the printer logs out a user account automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
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ECO-MODE
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt: Sides
• 1-Sided*
• 2-Sided
Specify whether to print on one side or two sides of the paper.
PPrriinntt : Pages per Side
• Off*
• 2 pages per side
• 3 pages per side
• 4 pages per side
• 6 pages per side
• 9 pages per side
• 12 pages per side
• 16 pages per side
Print multiple page images on one side of a sheet of paper.
PPrriinntt : Toner Darkness
• Light
• Normal*
• Dark
Determine the lightness or darkness of text images.
Note: An asterisk (*) next to a value indicates the factory default setting.
REMOTE OPERATOR PANEL
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
External VNC Connection Connect an external Virtual Network Computing (VNC) client to the remote
control panel.
Authentication Type
• None*
• Standard Authentication
Set the authentication type when accessing the VNC client server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is set to
Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
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NOTIFICATIONS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSuupppplliieess : Show Supply Estimates
• Show estimates*
• Do not show estimates
Show the estimated status of the supplies.
SSuupppplliieess
Custom Supply Notifications
Configure notification settings when the printer requires user
intervention.
Note: This menu item appears only in the Embedded Web
Server.
EE--mmaaiill AAlleerrttss SSeettuupp : E-mail Setup
• Primary SMTP Gateway
• Primary SMTP Gateway Port (25*)
• Secondary SMTP Gateway
• Secondary SMTP Gateway Port (25*)
• SMTP Timeout (30 seconds*)
• Reply Address
• Always use SMTP default Reply
Address (Off*)
• Use SSL/TLS (Disabled*)
• Require Trusted Certificate (On*)
• SMTP Server Authentication (No
authentication required*)
• Device-Initiated E-mail (None*)
• Device Userid
• Device Password
• NTLM Domain
Configure the e-mail settings of the printer.
Note: This menu item appears only in the Embedded Web
Server.
EErrrroorr PPrreevveennttiioonn : Jam Assist
• Off
• On*
Set the printer to check for jammed paper automatically.
EErrrroorr PPrreevveennttiioonn : Auto Continue
• Disabled
• 5–255 (5*)
Let the printer continue processing or printing a job automatically
after clearing certain attendance conditions.
EErrrroorr PPrreevveennttiioonn : Auto Reboot
• Auto Reboot (Reboot always*)
Set the printer to restart when an error occurs.
EErrrroorr PPrreevveennttiioonn :Auto Reboot
• Max Auto Reboots (2*)
Set the number of automatic reboots that the printer can perform.
EErrrroorr PPrreevveennttiioonn : Auto Reboot
• Auto Reboot Window (720*)
Set the number of seconds before the printer performs an automatic
reboot.
EErrrroorr PPrreevveennttiioonn: Auto Reboot Show a read-only information of the reboot counter.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
• Auto Reboot Counter
EErrrroorr PPrreevveennttiioonn: Display Short Paper
Error
• Auto-clear*
• On
Set the printer to show a message when a short paper error occurs.
Note: Short paper refers to the size of the paper loaded.
EErrrroorr PPrreevveennttiioonn : Page Protect
• Off*
• On
Set the printer to process the entire page into the memory before
printing it.
JJaamm CCoonntteenntt RReeccoovveerryy : Jam Recovery
• Auto*
• Off
• On
Set the printer to reprint jammed pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
POWER MANAGEMENT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSlleeeepp MMooddee PPrrooffiillee : Print from Sleep
Mode
• Stay awake after printing
• Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode after
printing.
TTiimmeeoouuttss : Sleep Mode
• 1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep mode.
TTiimmeeoouuttss : Hibernate Timeout
• Disabled
• 1 hour
• 2 hours
• 3 hours
• 6 hours
• 1 day
• 2 days
• 3 days*
• 1 week
• 2 weeks
• 1 month
Set the time before the printer turns off.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
TTiimmeeoouuttss : Hibernate Timeout on
Connection
• Hibernate
• Do Not Hibernate*
Set Hibernate Timeout to turn off the printer while an active Ethernet
connection exists.
Note: An asterisk (*) next to a value indicates the factory default setting.
RESTORE FACTORY DEFAULTS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
RReessttoorree SSeettttiinnggss
• Restore all settings
• Restore printer settings
• Restore network settings
Restore the printer factory default settings.
MAINTENANCE
Config Menu
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
UUSSBB CCoonnffiigguurraattiioonn : USB PnP
• 1*
• 2
Change the USB driver mode of the printer to improve its compatibility
with a personal computer.
UUSSBB CCoonnffiigguurraattiioonn : USB Speed
• Full
• Auto*
Set the USB port to run at full speed and disable its high-speed
capabilities.
TTrraayy CCoonnffiigguurraattiioonn : Show Tray
Insert Message
• Off
• Only for unknown sizes*
• Always
Display a message to select paper size and type after inserting the tray.
TTrraayy CCoonnffiigguurraattiioonn : A5 Loading
• Short Edge
• Long Edge*
Specify the page orientation when loading A5 paper size.
TTrraayy CCoonnffiigguurraattiioonn : Paper Prompts
• Auto*
• Manual Paper
Set the paper source that the user fills when a prompt to load paper
appears.
TTrraayy CCoonnffiigguurraattiioonn : Envelope Set the paper source that the user fills when a prompt to load envelope
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
Prompts
• Auto*
• Manual Envelope
appears.
TTrraayy CCoonnffiigguurraattiioonn : Action for
Prompts
• Prompt user*
• Continue
• Use current
Set the printer to resolve paper- or envelope-related change prompts.
RReeppoorrttss : Menu Settings Page
• Event Log
• Event Log Summary
Print reports about printer menu settings, status, and event logs.
SSuuppppllyy UUssaaggee AAnndd CCoouunntteerrss
Clear Supply Usage History
Reset the supply page counter or view the total printed pages.
PPrriinntteerr EEmmuullaattiioonnss : Emulator
Security
• Page Timeout
• 0–60 (60*)
Set the page timeout during emulation.
PPrriinntteerr EEmmuullaattiioonnss : Emulator
Security
• Reset Emulator After Job
– Off*
– On
Reset the emulator after a print job.
PPrriinntteerr EEmmuullaattiioonnss : Emulator
Security
• Disable Printer Message Access
– Off
– On*
Disable access to the printer message during emulation.
PPrriinntt CCoonnffiigguurraattiioonn : Font
Sharpening
• 0–150 (24*)
Set a text point-size value below which the high-frequency screens are
used when printing font data.
PPrriinntt CCoonnffiigguurraattiioonn : Print Density
• Disabled
• 1–5 (3*)
Adjust the toner density when printing documents.
DDeevviiccee OOppeerraattiioonnss : Quiet Mode
• On
• Off*
Set the printer to reduce the amount of noise that it makes when
printing.
Note: This setting slows down the overall performance of the
printer.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
DDeevviiccee OOppeerraattiioonnss : Panel Menus
• Enable*
• Disable*
Set the printer to enable access to the control panel menus.
Note: This menu can be configured only from the Embedded Web
Server.
DDeevviiccee OOppeerraattiioonnss
Clear Custom Status
Erase all custom messages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
• Printer Memory Last Sanitized
• Sanitize all information on nonvolatile
memory
• Erase all printer and network settings
• Erase all shortcuts and shortcut settings
Clear all settings and shortcuts that are stored in the printer.
Note: Erase all shortcuts and shortcut settings is available
only in some printer models.
ABOUT THIS PRINTER
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
XXeerrooxx AAsssseett TTaagg The maximum length is 32 characters.
CCuussttoommeerr AAsssseett TTaagg Show the serial number of the printer. The maximum length is 32
characters.
PPrriinntteerr LLooccaattiioonn Identify the printer location. The maximum length is 63 characters.
CCoonnttaacctt Personalize the printer name. The maximum length is 63 characters.
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Print
LAYOUT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSiiddeess
• 1-sided*
• 2-sided
Specify whether to print on one side or two sides of the paper.
FFlliipp SSttyyllee
• Long Edge*
• Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two-sided printing.
Note: Depending on the option selected, the printer automatically offsets
each printed information of the page to bind the job correctly.
BBllaannkk PPaaggeess
• Print
• Do Not Print*
Print blank pages that are included in a print job.
CCoollllaattee
• Off [1,1,1,2,2,2]
• On [1,2,1,2,1,2]*
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
SSeeppaarraattoorr SShheeeettss
• None*
• Between Copies
• Between Jobs
• Between Pages
Insert blank separator sheets when printing.
SSeeppaarraattoorr SShheeeett SSoouurrccee
Tray [x] (1*)
Specify the paper source for the separator sheet.
PPaaggeess ppeerr SSiiddee
• Off*
• 2 pages per side
• 3 pages per side
• 4 pages per side
• 6 pages per side
• 9 pages per side
• 12 pages per side
• 16 pages per side
Print multiple page images on one side of a sheet of paper.
PPaaggeess ppeerr SSiiddee OOrrddeerriinngg
• Horizontal*
• Reverse Horizontal
• Vertical
• Reverse Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their
page orientation.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPaaggeess ppeerr SSiiddee
OOrriieennttaattiioonn
• Auto*
• Landscape
• Portrait
Specify the orientation of a multiple-page document when using Pages per Side.
PPaaggeess ppeerr SSiiddee BBoorrddeerr
• None*
• Solid
Print a border around each page image when using Pages per Side.
CCooppiieess
1–9999 (1*)
Specify the number of copies for each print job.
PPrriinntt AArreeaa
• Normal*
• Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
SETUP
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntteerr LLaanngguuaaggee
PCL Emulation
Set the printer language.
PPrriinntt AAllll OOrrddeerr
• Alphabetical*
• Newest First
• Oldest First
Specify the order you choose to print all held and confidential jobs.
PPJJLL FFiillee AAcccceessss CCoonnttrrooll
Off
On*
Allow the users to set the printer job language file access control.
Note: An asterisk (*) next to a value indicates the factory default setting.
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QUALITY
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt RReessoolluuttiioonn
• 300 dpi
• 600 dpi*
• 1200 Image Q
• 2400 Image Q
Set the resolution for the text and images on the printed output.
Note: Resolution is determined in dots per inch or image
quality.
TToonneerr DDaarrkknneessss
• Light
• Normal*
• Dark
Determine the lightness or darkness of text images.
HHaallffttoonnee
• Normal*
• Detail
Enhance the printed output to have smoother lines with sharper
edges.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
FFoonntt NNaammee
[List of available fonts] (Courier*)
Select a font from the specified font source.
SSyymmbbooll SSeett
[List of available symbol set] (10U
PC-8*)
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the different
languages or specific programs such as math symbols for scientific
text.
PPiittcchh
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed-space characters in a
horizontal inch of type.
OOrriieennttaattiioonn
• Portrait*
• Landscape
• Reverse Portrait
• Reverse Landscape
Specify the orientation of text and graphics on the page.
LLiinneess ppeerr PPaaggee
1–255
Specify the number of lines of text for each page printed through the PCL
data stream.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
• This menu item activates vertical escapement that causesthe selected
number of requested lines to print between the default margins of the
page.
• 60 is the U.S. factory default setting. 64 is the international factory
default setting.
PPCCLL55 MMiinniimmuumm LLiinnee WWiiddtthh
1–30 (2*)
Set the initial minimum stroke width of any job printed in 1200 dpi.
PPCCLLXXLL MMiinniimmuumm LLiinnee WWiiddtthh
1–30 (2*)
AA44 WWiiddtthh
• 198mm*
• 203mm
Set the width of the logical page on A4-size paper.
Note: Logical page is the space on the physical page where data is
printed.
AAuuttoo CCRR aafftteerr LLFF
• Off*
• On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same line.
AAuuttoo LLFF aafftteerr CCRR
• Off*
• On
Set the printer to perform a line feed after a carriage return control
command.
PPrriinntt TTiimmeeoouutt
• Disabled
• Enabled*
Enable the printer to end a print job after it has been idle for the specified
amount of time in seconds.
PPrriinntt TTiimmeeoouutt TTiimmee
1–255 (90*)
Set the time in seconds for the printer to end a print job after it has been
idle.
Note: This menu item appears only when Print Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
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IMAGE
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAuuttoo FFiitt
• On
• Off*
Select the best available paper size and orientation setting for an
image.
Note: When set to On, this menu item overrides the scaling
and orientation settings for the image.
IInnvveerrtt
• Off*
• On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image
formats.
SSccaalliinngg
• Anchor Top Left
• Best Fit*
• Anchor Center
• Fit Height/Width
• Fit Height
• Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set
to Best Fit.
OOrriieennttaattiioonn
• Portrait*
• Landscape
• Reverse Portrait
• Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Paper
TRAY CONFIGURATION
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
DDeeffaauulltt SSoouurrccee
• Tray [x] (1*)
• Manual Paper
• Manual Envelope
Set the paper source for all print jobs.
PPaappeerr SSiizzee//TTyyppee
• Tray [x] (1*)
• Manual Paper
• Manual Envelope
Specify the paper size or paper type loaded in each paper source.
SSuubbssttiittuuttee SSiizzee
• Off
• Letter/A4
• All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
• Off prompts the user to load the required paper size.
• Letter/A4 prints an A4-size document on letter when loading letter, and letter-
size jobs on A4 paper size when loading A4.
• All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
MEDIA CONFIGURATION
Universal Setup
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
UUnniittss ooff MMeeaassuurree
• Inches
• Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is
the international factory default setting.
PPoorrttrraaiitt WWiiddtthh
• 3.00–14.17inches (8.50*)
• 76–360mm (216*)
Set the portrait width of the universal paper.
PPoorrttrraaiitt HHeeiigghhtt
• 3.00–14.17inches (14*)
• 76–360mm (356*)
Set the portrait height of the universal paper.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
FFeeeedd DDiirreeccttiioonn
• Short Edge*
• Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Types
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
• Plain Paper
• Card Stock
• Recycled
• Labels
• Bond
• Envelope
• Letterhead
• Preprinted
• Colored Paper
• Light
• Heavy
Specify the texture, weight, and orientation of the paper loaded.
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Network/Ports
NETWORK OVERVIEW
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAccttiivvee AAddaapptteerr
• Auto*
• Standard Network
• Wireless
Specify the type of the network connection.
NNeettwwoorrkk SSttaattuuss Show the connectivity status of the printer network.
DDiissppllaayy NNeettwwoorrkk SSttaattuuss oonn PPrriinntteerr
• Off
• On*
Show the network status on the display.
SSppeeeedd,, DDuupplleexx Show the speed of the currently active network card.
IIPPvv44 Show the IPv4 address.
AAllll IIPPvv66 AAddddrreesssseess Show all IPv6 addresses.
RReesseett PPrriinntt SSeerrvveerr
Start
Reset all active network connections to the printer.
Note: This setting removes all network configuration
settings.
NNeettwwoorrkk JJoobb TTiimmeeoouutt
• Off
• On* (90 seconds)
Set the time before the printer cancels a network print job.
BBaannnneerr PPaaggee
• Off*
• On
Print a banner page.
EEnnaabbllee NNeettwwoorrkk CCoonnnneeccttiioonnss
• Enable*
• Disable
Enable or disable all network connections.
EEnnaabbllee LLLLDDPP
• Off*
• On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
WIRELESS
Note: This menu is available only in printers connected to a Wi-Fi network or printers that have a wireless
network adapter.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSeettuupp OOnn PPrriinntteerr PPaanneell
• Choose Network
• Add Wi-Fi Network
– Network Name
– Network Mode
– Infrastructure
– Wireless Security Mode
– Disabled
– WPA2/WPA - Personal
– WPA2 - Personal
– WPA2/WPA3 - Personal
– WPA3 - Personal
– 802.1x - RADIUS
Determine the wireless network that the printer
connects to.
Select CChhoooossee NNeettwwoorrkk to pick from a list of
discovered wireless networks.
Select AAdddd WWii--FFii NNeettwwoorrkk to manually add a non-
advertised network.
When set to 802.1x-RADIUS, make sure to configure
the 802.1x authentication settings to avoid network
disconnection.
Note: This menu item appears as Wireless
Connection Setup in the Embedded Web Server.
WWii--FFii PPrrootteecctteedd SSeettuupp
• Start Push Button Method
• Start PIN Method
An alternate method to join a wireless network is
through Wi-Fi Protected Setup.
• Start Push Button Method connects the printer to a
wireless network when buttons on both the printer
and the access point (wireless router) are pressed
within a given time.
• Start PIN Method connects the printer to a wireless
network when a PIN on the printer is entered into
the wireless settings of the access point.
CCoommppaattiibbiilliittyy
802.11b/g/n (2.4GHz)
*
Specify the wireless standard for the wireless network.
WWiirreelleessss SSeeccuurriittyy MMooddee
• Disabled
*
• WPA2/WPA-Personal
– WPA2/WPA-PSK Encryption Mode
– AES
– Set Pre-Shared Key
• WPA2-Personal
– WPA2-PSK Encryption Mode
– AES
– Set Pre-Shared Key
• WPA2/WPA3 - Personal
Set the type of security for connecting the printer to
wireless devices.
Enable wireless security through Wi-Fi Protected Access
(WPA) or through 802.1x standard.
When set to WPA security mode, for the Pre-Shared
Key, enter the password for the secure wireless
connection.
When set to 802.1x-RADIUS, make sure to configure
the 802.1x authentication settings to avoid network
disconnection.
PMF is Protected Management Frames.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
– WPA2/WPA3 - PSK Encryption Mode
– Set Pre-Shared Key
• WPA3 - Personal
– WPA3 - PSK Encryption Mode
– Set Pre-Shared Key
• 802.1x - RADIUS
– 802.1x Encryption Mode
– WPA +
– WPA2
*
– WPA2 + PMF
IIPPvv44
• Enable DHCP
– On
*
– Off
• Set Static IP Address
– IP Address
– Netmask
– Gateway
Enable Dynamic Host Configuration Protocol (DHCP)
and configure static IP address.
DHCP is a standard protocol that allows a server to
distribute IP addressing and configuration information
dynamically to clients.
IIPPvv66
• Enable IPv6
– On
*
– Off
• Enable DHCPv6
– On
– Off
*
• Stateless Address Auto configuration
– On
*
– Off
• DNS Server Address
• Manually Assigned IPv6 Address
• Manually Assigned IPv6 Router
• Address Prefix
0–128 (64
*
)
• All IPv6 Addresses
Enable and configure IPv6 settings in the printer.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
• All IPv6 Router Addresses
NNeettwwoorrkk AAddddrreessss
• UAA
• LAA
View the network addresses.
PPCCLL SSmmaarrttSSwwiittcchh
• On
*
• Off
Set the printer to switch automatically to PCL
emulation when a print job requires it, regardless of
the default printer language.
If PCL SmartSwitch is off, then the printer does not
examine incoming data and uses the default printer
language specified in the Setup menu.
PPSS SSmmaarrttSSwwiittcchh
• On
*
• Off
Set the printer to switch automatically to PS emulation
when a print job requires it, regardless of the default
printer language.
If PS SmartSwitch is off, then the printer does not
examine incoming data and uses the default printer
language specified in the Setup menu.
MMaacc BBiinnaarryy PPSS
• Auto
*
• On
• Off
Set the printer to process Macintosh binary PostScript
print jobs.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
WI-FI DIRECT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee WWii--FFii DDiirreecctt
• On
• Off*
Set the printer to connect directly to Wi-Fi devices.
WWii--FFii DDiirreecctt NNaammee Specify the name of the Wi-Fi Direct network.
WWii--FFii DDiirreecctt PPaasssswwoorrdd Set the password to authenticate and validate users on
a Wi-Fi connection.
SShhooww PPaasssswwoorrdd oonn SSeettuupp PPaaggee
• Off
• On*
Show the Wi-Fi Direct Password on the Network Setup
Page.
PPrreeffeerrrreedd CChhaannnneell NNuummbbeerr
• 1–11
• Auto*
Set the preferred channel of the Wi-Fi network.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
GGrroouupp OOwwnneerr IIPP AAddddrreessss Specify the IP address of the group owner.
AAuuttoo--AAcccceepptt PPuusshh BBuuttttoonn RReeqquueessttss
• Off*
• On
Accept requests to connect to the network
automatically.
Note: Accepting clients automatically is not
secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
AIRPRINT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAiirrPPrriinntt
• Enabled
• Disabled
BBoonnjjoouurr NNaammee The name used to identify the printer on Airprint.
OOrrggaanniizzaattiioonn NNaammee
OOrrggaanniizzaattiioonnaall UUnniitt
PPrriinntteerr LLooccaattiioonn
PPrriinntteerr’’ss LLaattiittuuddee GPS latitude of the printer. The range is –90 to 90.
PPrriinntteerr’’ss LLoonnggiittuuddee GPS longitude of the printer. The range is –180 to 180.
PPrriinntteerr’’ss AAllttiittuuddee GPS altitude of the printer. The range is –100000 to
100000.
MMoorree OOppttiioonnss From the Embedded Web Server, navigate to SSeettttiinnggss
>> NNeettwwoorrkk//PPoorrttss >> AAiirrPPrriinntt >> MMoorree OOppttiioonnss for the
following options.
SSuupppplliieess
Black Cartridge
Imaging Unit
This menu lists the supplies status/notifications.
PPrriinntteerr
Device Type
Device Speed
Firmware Level
Tray 1
Standard Bin
This menu lists the printer specifications and input/
output tray status/notifications.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
LLooggiinn MMeetthhooddss For more information, refer to Login Methods
CCeerrttiiffiiccaattee MMaannaaggeemmeenntt For more information, refer to Certificate Management
CCoonnffiiddeennttiiaall PPrriinntt SSeettuupp For more information, refer to Confidential Print Setup
MOBILE SERVICES MANAGEMENT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee IIPPPP PPrriinntt
• On
*
• Off
Enable IPP Print setting in the printer.
EEnnaabbllee IIPPPP OOvveerr UUSSBB
• On
*
• Off
Enable IPP Over USB setting in the printer.
Note: After changing this setting, user needs to
restart the Printer.
EEnnaabbllee MMoopprriiaa PPrriinntt DDiissccoovveerryy
• On
*
• Off
Enable Mopria Print Discovery setting in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
ETHERNET
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
NNeettwwoorrkk SSppeeeedd Show the speed of an active network adapter.
IIPPvv44 : Enable DHCP
• On*
• Off
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that lets a
server dynamically assign an IP address and
other network configuration parameters to each
device on the network, so that they can
communicate with other IP networks.
IIPPvv44 : Set Static IP Address
• IP Address
• Netmask
• Gateway
Set the static IP address of your printer.
IIPPvv66 : Enable IPv6
• On*
• Off
Enable IPv6 in the printer.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
IIPPvv66 : Enable DHCPv6
• Off*
• On
Enable DHCPv6 in the printer.
IIPPvv66 : Stateless Address Autoconfiguration
• Off
• On*
Set the network adapter to accept the automatic IPv6
address configuration entries provided by a router.
IIPPvv66
DNS Address
Specify the DNS server address.
IIPPvv66 : Address Prefix
• 0–128 (64*)
Specify the address prefix.
IIPPvv66
All IPv6 Addresses
Show all IPv6 addresses.
IIPPvv66
All IPv6 Router Addresses
Show all IPv6 router addresses.
NNeettwwoorrkk AAddddrreessss
• UAA
• LAA
Show the printer Media Access Control (MAC)
addresses: Locally Administered Address (LAA) and
Universally Administered Address (UAA).
Note: You can change the printer LAA manually.
PPCCLL SSmmaarrttSSwwiittcchh
• On*
• Off
Set the printer to switch automatically to PCL
emulation when a print job requires it, regardless of
the default printer language.
Note: If PCL SmartSwitch is off, then the printer
does not examine incoming data and uses the
default printer language specified in the Setup
menu.
EEnneerrggyy EEffffiicciieenntt EEtthheerrnneett
• Auto*
• On
• Off
Reduce power consumption when the printer does not
receive data from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSeett HHoossttnnaammee Set the current TCP/IP host name.
DDoommaaiinn NNaammee Set the domain name.
Note: This menu item appears only in the
Embedded Web Server.
AAllllooww DDHHCCPP//BBOOOOTTPP ttoo uuppddaattee NNTTPP sseerrvveerr
• On*
• Off
Allow the DHCP and BOOTP clients to update the NTP
settings of the printer.
ZZeerroo CCoonnffiigguurraattiioonn NNaammee Specify a service name for the zero configuration network.
Note: This menu item appears only in the
Embedded Web Server.
EEnnaabbllee AAuuttoo IIPP
• On*
• Off
Assign an IP address automatically.
DDNNSS AAddddrreessss Specify the current Domain Name System (DNS) server
address.
BBaacckkuupp DDNNSS Specify the backup DNS server addresses.
BBaacckkuupp DDNNSS 22
BBaacckkuupp DDNNSS 33
DDoommaaiinn SSeeaarrcchh OOrrddeerr Specify a list of domain names to locate the printer and
its resources that reside in different domains on the
network.
Note: This menu item appears only in the
Embedded Web Server.
EEnnaabbllee DDDDNNSS
• Off*
• On
Update the Dynamic DNS settings.
DDDDNNSS TTTTLL Specify the current DDNS settings.
DDeeffaauulltt TTTTLL
DDDDNNSS RReeffrreesshh TTiimmee
EEnnaabbllee mmDDNNSS
• On*
• Off
Update multicast DNS settings.
WWIINNSS AAddddrreessss Specify a server address for Windows Internet Name
Service (WINS).
EEnnaabbllee BBOOOOTTPP Allow the BOOTP to assign a printer IP address.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
• Off*
• On
RReessttrriicctteedd SSeerrvveerr LLiisstt Specify an IP address for the TCP connections.
• This menu item appears only in the Embedded Web
Server.
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
RReessttrriicctteedd SSeerrvveerr LLiisstt OOppttiioonnss
• Block All Ports*
• Block Printing Only
• Block Printing and HTTP Only
Specify how the IP addresses in the list can access the
printer functionality.
Note: This menu item appears only in the
Embedded Web Server.
MMTTUU Specify a maximum transmission unit (MTU) parameter
for the TCP connections.
RRaaww PPrriinntt PPoorrtt
1–65535 (9100*)
Specify a raw port number for printers connected on a
network.
OOuuttbboouunndd TTrraaffffiicc MMaaxxiimmuumm SSppeeeedd
• Disabled*
• Enabled
Enable the printer maximum transfer rate.
KKiilloobbiittss//sseeccoonndd If you select OOnn for OOuuttbboouunndd TTrraaffffiicc MMaaxxiimmuumm SSppeeeedd,
the Kilobits/second field appears. Select a Range between
100–1000000.
TTLLSS SSuuppppoorrtt From the Embedded Web Server, go to SSeettttiinnggss >>
NNeettwwoorrkk//PPoorrttss >> TTCCPP//IIPP.
Enhance printer privacy and data integrity.
Note: The TLS settings pertain to the Embedded
Web Server only. They do not pertain to clients
using TLS. For more information, refer to the
Embedded Web Server Administrator Guide.
Note: TLSv1.3 is supported by default, and cannot
be disabled. Deselecting the other TLS settings will
force the EWS to use TLSv1.3 only.
EEnnaabbllee TTLLSSvv11..00
• On*
• Off
Set the Enable TLSv1.0 protocol settings.
EEnnaabbllee TTLLSSvv11..11
• On*
• Off
Set the Enable TLSv1.1 protocol settings.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee TTLLSSvv11..22
• On
• Off
Set the Enable TLSv1.2 protocol settings.
SSSSLL CCiipphheerr LLiisstt Specify the cipher algorithms to use for the SSL or the TLS
connections.
TTLLSSvv11..33 SSSSLL CCiipphheerr LLiisstt TLS_AES_256_GCM_SHA384:TLS_AES_128_GCM_
SHA256
TCP /IP Port Access
[Port Names x]
• On
• Off
Lists all of the Ports available and their status.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSNNMMPP VVeerrssiioonnss 11 aanndd 22cc
• Enabled
– Off
– On*
• Allow SNMP Set
– Off
– On*
• Enable PPM MIB
– Off
– On*
SNMP Community
Configure Simple Network Management Protocol
(SNMP) versions 1 and 2c to install print drivers and
applications.
SSNNMMPP VVeerrssiioonn 33
• Enabled
– Off
– On*
• Context Name
• Set Read/Write Credentials
– User Name
– Authentication Password
– Privacy Password
• Set Read-only Credentials
– User Name
– Authentication Password
– Privacy Password
• Authentication Hash
– MD5
– SHA1*
• Minimum Authentication Level
– No Authentication, No Privacy
– Authentication, No Privacy
– Authentication, Privacy*
• Privacy Algorithm
– DES
Configure SNMP version 3 to install and update the
printer security.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
– AES-128*
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSEC
Note: This menu appears only in network printers or printers that are attached to print servers.
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee IIPPSSeecc
Off*
On
Enable Internet Protocol Security (IPSec).
BBaassee CCoonnffiigguurraattiioonn
Default*
Compatibility
Secure
Set the IPSec base configuration.
This menu item appears only when Enable IPSec is set
to On.
DDHH ((DDiiffffiiee--HHeellllmmaann)) GGrroouupp PPrrooppoossaall
modp2048 (14)*
modp3072 (15)
modp4096 (16)
modp6144 (17)
Set the IPSec encryption.
This menu item appears only when Base Configuration
is set to Compatibility.
PPrrooppoosseedd EEnnccrryyppttiioonn MMeetthhoodd Specify an encryption method.
This menu item appears only when Base Configuration
is set to Compatibility.
PPrrooppoosseedd AAuutthheennttiiccaattiioonn MMeetthhoodd Specify an authentication method.
This menu item appears only when Base Configuration
is set to Compatibility.
IIKKEE SSAA LLiiffeettiimmee ((HHoouurrss)) Specify the IKE SA expiry period.
This menu item appears only when Base Configuration
is set to Secure.
IIPPSSeecc SSAA LLiiffeettiimmee ((HHoouurrss)) Specify the IPSec SA expiry period.
This menu item appears only when Base Configuration
is set to Secure.
IIPPSSeecc DDeevviiccee CCeerrttiiffiiccaattee Specify an IPSec certificate.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
This menu item appears only when Base Configuration
is set to Compatibility or Secure.
PPrree--SShhaarreedd KKeeyy AAuutthheennttiiccaatteedd CCoonnnneeccttiioonnss
Host [x]
Address
Key
Configure the authenticated connections of the printer.
These menu items appear only when Enable IPSec is
set to On.
CCeerrttiiffiiccaattee AAuutthheennttiiccaatteedd CCoonnnneeccttiioonnss
Host [x] Address[/subnet]
Address[/subnet]
802.1X
Note: This menu appears only in network printers or printers that are attached to print servers.
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAccttiivvee
Off*
On
Let the printer join networks that require
authentication before allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD CONFIGURATION
Note: This menu appears only in network printers or printers that are attached to print servers.
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
LLPPDD TTiimmeeoouutt
0–65535 seconds (90*)
Set the time-out value to stop the Line Printer Daemon
(LPD) server from waiting indefinitely for hung or
invalid print jobs.
LLPPDD BBaannnneerr PPaaggee
Off*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print
job used as a separator of print jobs and to
identify the originator of the print job request.
LLPPDD TTrraaiilleerr PPaaggee
Off*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print
job.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
LLPPDD CCaarrrriiaaggee RReettuurrnn CCoonnvveerrssiioonn
Off*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that
commands the printer to move the position of
the cursor to the first position on the same line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTP/FTP SETTINGS
Note: This menu appears only in network printers or printers that are attached to print servers.
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
EEnnaabbllee HHTTTTPP SSeerrvveerr
Off
On*
Access the Embedded Web Server to monitor and
manage the printer.
EEnnaabbllee HHTTTTPPSS
Off
On*
Configure the Hypertext Transfer Protocol Secure
(HTTPS) settings.
FFoorrccee HHTTTTPPSS CCoonnnneeccttiioonnss
Off*
On
Force the printer to use the HTTPS connections.
EEnnaabbllee FFTTPP//TTFFTTPP
Off
On*
Send files using FTP.
HHTTTTPP PPrrooxxyy IIPP AAddddrreessss Configure the HTTP and FTP server settings.
Note: This feature is available only in some
printer models.
FFTTPP PPrrooxxyy IIPP AAddddrreessss
HHTTTTPP DDeeffaauulltt IIPP PPoorrtt
1–65535 (80*)
HHTTTTPPSS DDeevviiccee CCeerrttiiffiiccaattee
FFTTPP DDeeffaauulltt IIPP PPoorrtt
1–65535 (21*)
TTiimmeeoouutt ffoorr HHTTTTPP//FFTTPP RReeqquueessttss
1–299 (30*)
Specify the amount of time before the server
connection stops.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
RReettrriieess ffoorr HHTTTTPP//FFTTPP RReeqquueessttss
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPCCLL SSmmaarrttSSwwiittcchh
Off
On*
Set the printer to switch to PCL emulation when a print
job received through a USB port requires it, regardless
of the default printer language.
Note: If PCL SmartSwitch is off, then the printer
does not examine incoming data and uses the
default printer language specified in the Setup
menu.
EEnnaabbllee UUSSBB PPoorrtt
Enable*
Disable
Enable the standard USB port.
Note: An asterisk (*) next to a value indicates the factory default setting.
RESTRICT EXTERNAL NETWORK ACCESS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
RReessttrriicctt eexxtteerrnnaall nneettwwoorrkk aacccceessss
Off*
On
Restrict access to network sites.
EExxtteerrnnaall nneettwwoorrkk aaddddrreessss Specify the network addresses with restricted access.
EE--mmaaiill aaddddrreessss ffoorr nnoottiiffiiccaattiioonn Specify an e-mail address to send a notification of
logged events.
PPiinngg ffrreeqquueennccyy
1–300 (10*)
Specify the network query interval in seconds.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSuubbjjeecctt Specify the subject and message of the notification e-
mail.
MMeessssaaggee
Note: An asterisk (*) next to a value indicates the factory default setting.
UNIVERSAL PRINT
Universal Print is a cloud-based print protocol that provides a simple and secure print solution for Microsoft
®
365
users. Universal Print allows administrators to manage printers without the need for on-premises print servers.
Universal Print enables users to access cloud printers without the need for print drivers.
You can use the Universal Print page to register your Xerox
®
device for Universal Print.
PPrreerreeqquuiissiitteess
• Microsoft Azure AD Account
• Windows 10 Client version 1903 or higher
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSttaattuuss Device is not currently registered with Universal Print.
RReeggiissttrraattiioonn User can use the Universal print page to register the Xerox
®
device for Universal
Print.
PPrriinntteerr NNaammee The Default printer name appears. User can also update the Xerox
®
printer
name.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
RReeggiisstteerr To register, do the following steps:
1 Go to SSeettttiinnggss >> NNeettwwoorrkk//PPoorrttss >> UUnniivveerrssaall PPrriinntt, then click RReeggiisstteerr. The
Registration process authenticates the device with Microsoft
®
Azure
®
Active
Directory.
2 The Register Device window appears. To copy the registration code, click
CCooppyy, then click the link https://microsoft.com/devicelogin.
Note: The registration code expires after 15 minutes. The registration
process needs to be completed before the code expires.
3 A Microsoft-managed webpage opens. Do the following steps:
a Paste the registration code into the code field in the Enter code
window, then click NNeexxtt.
b Select the appropriate Microsoft
®
account in the Pick an account
window.
Note: For registration, select an available Microsoft
®
account. The
selected account is used solely to establish a trusted connection for
the device with the Universal Print service. After registration, Universal
Print does not use the account again.
4 A Xerox Universal Print window appears. Click CCoonnttiinnuuee and close the
window.
Note: For more information, refer to the Embedded Web Server Administrator Guide.
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSttaattuuss Device is online and registered with Universal Print.
RReeggiissttrraattiioonn User can use the Universal print page to deregister the Xerox
®
device for
Universal Print.
PPrriinntteerr NNaammee Registered printer name appears.
DDeerreeggiisstteerr Use this function to deregister the device from the Universal Print Service.
Additional information for Universal Print
To add a Printer from Windows Server
1. Go to SSeettttiinnggss >> PPrriinntteerr && SSccaannnneerrss, then click AAdddd aa pprriinntteerr oorr ssccaannnneerr.
2. Select the printer from the printer list, then click AAdddd ddeevviiccee. If the printer does not appear in the list, do the
following steps:
a. Go to SSeeaarrcchh ffoorr pprriinntteerrss iinn mmyy oorrggaanniizzaattiioonn.
b. Type the registered name on the text field, and click SSeeaarrcchh. Once the printer appears on the list, click AAdddd
DDeevviiccee.
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Security
LOGIN METHODS
Public
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
MMaannaaggee PPeerrmmiissssiioonnss
• Function Access
– Held Jobs Access
– Cancel Jobs at the Device
– Change Language
– Internet Printing Protocol (IPP)
– B/W Print
– Network Folder - Scan
Control access to the printer functions.
MMaannaaggee PPeerrmmiissssiioonnss
• Administrative Menus
– Security Menu
– Network/Ports Menu
– Paper Menu
– Reports Menu
– Function Configuration Menus
– Supplies Menu
– SE Menu
– Device Menu
Control access to the printer menus.
MMaannaaggee PPeerrmmiissssiioonnss
• Device Management
– Remote Management
– Firmware Updates
– Import / Export All Settings
– Out of Service Erase
– Embedded Web Server Access
Control access to the printer management options.
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Local Accounts
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
AAdddd UUsseerr
• User Name/Password
• User Name
• Password
• PIN
Create local accounts to manage access to the printer
functions.
MMaannaaggee GGrroouuppss//PPeerrmmiissssiioonnss
• Add Group
– Import Access Controls
– Function Access
– Administrative Menus
– Device Management
• All Users
– Import Access Controls
– Function Access
– Administrative Menus
– Device Management
• Admin
– Function Access
– Administrative Menus
– Device Management
Control group or user access to the printer functions,
applications, and security settings.
CERTIFICATE MANAGEMENT
MMEENNUU IITTEEMM MMEENNUU IITTEEMM
CCoonnffiigguurree CCeerrttiiffiiccaattee DDeeffaauullttss
• Common Name
• Organization Name
• Unit Name
• Country/Region
• Province Name
• City Name
• Subject Alternate Name
Set the default values for generated certificates.
Device Certificates Generate, delete, or view device certificates.
Manage CA Certificates Load, delete, or view Certificate Authority (CA)
certificates.
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LOGIN RESTRICTIONS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
LLooggiinn ffaaiilluurreess
1–10 (3*)
Specify the number of failed login attempts before the
user gets locked out.
FFaaiilluurree ttiimmee ffrraammee
1–60 minutes (5*)
Specify the time frame between failed login attempts
before the user gets locked out.
LLoocckkoouutt ttiimmee
1–60 minutes (5*)
Specify the lockout duration.
WWeebb LLooggiinn TTiimmeeoouutt
1–120 minutes (10*)
Specify the delay for a remote login before the user is
logged off automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
CONFIDENTIAL PRINT SETUP
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
MMaaxx IInnvvaalliidd PPIINN
2–10
Set the number of times an invalid PIN can be entered.
• A value of zero turns off this setting.
• When the limit is reached, the print jobs for that
user name and PIN are deleted.
CCoonnffiiddeennttiiaall JJoobb EExxppiirraattiioonn
• Off*
• 1 Hour
• 4 Hours
• 24 Hours
• 1 Week
Set the expiration time for confidential print jobs.
• If this menu item is changed while confidential
print jobs reside in the printer memory, then the
expiration time for those print jobs does not
change to the new default value.
• If the printer is turned off, then all confidential jobs
held in the printer memory are deleted.
RReeppeeaatt JJoobb EExxppiirraattiioonn
• Off*
• 1 Hour
• 4 Hours
• 24 Hours
• 1 Week
Set the expiration time for a print job that you want to
repeat.
VVeerriiffyy JJoobb EExxppiirraattiioonn
• Off*
• 1 Hour
• 4 Hours
• 24 Hours
Set the expiration time that the printer prints a copy
for the user to examine its quality, before printing the
remaining copies.
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MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
• 1 Week
RReesseerrvvee JJoobb EExxppiirraattiioonn
• Off*
• 1 Hour
• 4 Hours
• 24 Hours
• 1 Week
Set the expiration time that the printer stores print jobs
for printing later.
RReeqquuiirree AAllll JJoobbss ttoo bbee HHeelldd
• Off*
• On
Set the printer to hold all print jobs.
KKeeeepp dduupplliiccaattee ddooccuummeennttss
• Off*
• On
Set the printer to print other documents with the same
file name without overwriting any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
ERASE TEMPORARY DATA FILES
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
SSttoorreedd iinn oonnbbooaarrdd mmeemmoorryy
• Off*
• On
Delete all files stored on the printer memory.
Note: An asterisk (*) next to a value indicates the factory default setting.
SOLUTIONS LDAP SETTINGS
UUSSEE TTOO
FFoollllooww LLDDAAPP RReeffeerrrraallss
Off*
On
Search the different servers in the domain for the
logged-in user account.
LLDDAAPP CCeerrttiiffiiccaattee VVeerriiffiiccaattiioonn
No*
Yes
Enable verification of LDAP certificates.
Note: An asterisk (*) next to a value indicates the factory default setting.
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MISCELLANEOUS
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt PPeerrmmiissssiioonn
• Off*
• On
Allow the user to print.
DDeeffaauulltt PPrriinntt PPeerrmmiissssiioonn LLooggiinn Shows the default permission used for the user to print.
Note: This setting shows only when one or more
Login Methods are created.
SSeeccuurriittyy RReesseett JJuummppeerr
• Enable “Guest” access*
• No Effect
Specify user access to the printer.
• The jumper is located beside a lock icon on the
controller board.
• Enable “Guest” access gives anyone access to all
aspects of the printer.
• No Effect may make access to the printer
impossible when the required security information
is unavailable.
MMiinniimmuumm PPaasssswwoorrdd LLeennggtthh
0–32
Specify the password length.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Reports
MENU SETTINGS PAGE
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
MMeennuu SSeettttiinnggss PPaaggee Print a report that contains the printer menus.
DEVICE
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
DDeevviiccee IInnffoorrmmaattiioonn Print a report that contains information about the
printer.
DDeevviiccee SSttaattiissttiiccss Print a report about printer usage and supply status.
PPrrooffiillee LLiisstt Print a list of profiles that are stored in the printer.
AAsssseett RReeppoorrtt Print a report that contains the printer serial number
and model name.
PRINT
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
PPrriinntt FFoonnttss
PCL Fonts
Print samples and information about the fonts that are
available in each printer language.
NETWORK
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
NNeettwwoorrkk SSeettuupp PPaaggee Print a page that shows the configured network and
wireless settings on the printer.
Note: This menu item appears only in network
printers or printers connected to print servers.
WWii--FFii DDiirreecctt CCoonnnneecctteedd CClliieennttss Print a page that shows the list of devices that are
connected to the printer using Wi-Fi Direct.
Note: This menu item appears only when
Enable Wi-Fi Direct is set to On.
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Supplies Plan
PLAN ACTIVATION
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
• Sequence Number
• Device Serial Number
• Activation Code
It describes the details of the activation process for the
purchased Supplies plan. Contact your Xerox
representative to get a Supplies Activation Code.
Subscription Service plans are not offered in all
geographic locations
For more information about Xerox
®
supplies and service
plans, contact your Xerox representative.
PLAN CONVERSION
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
• Current Plan
• Device Serial Number
• Total Impressions
• Conversion Code
It describes the details of the conversion process for
the existing Supplies plan. Contact your Xerox
representative to get a Supplies Conversion Code.
Subscription Service plans are not offered in all
geographic locations
For more information about Xerox
®
supplies and service
plans, contact your Xerox representative.
SUBSCRIPTION SERVICE
MMEENNUU IITTEEMM DDEESSCCRRIIPPTTIIOONN
• Status
It indicates the subscription status.
• Check Subscription
To activate a Subscription Service Plan, do the
following:
1 Go to SSeettttiinnggss >> SSuupppplliieess PPllaann >> SSuubbssccrriippttiioonn
SSeerrvviiccee.
2 For Subscription Service, click CChheecckk SSuubbssccrriippttiioonn,
then follow the directions provided by your Xerox
representative.
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®
B230 Printer User Guide 103
Maintain the Printer
This chapter contains:
Checking the Status of Supplies ......... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. 104
Configuring Supply Notifications......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ............... .. .. .. .......... 105
Setting Up E-mail Alerts ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. 106
Viewing Reports......... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. 107
Ordering Supplies.. .. .. .. .. ........... .. .. .. ............... .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ... 108
Replacing Supplies . .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. 109
Cleaning the Printer.... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. .. ........... .. .. .. 113
Saving Energy and Paper........... .. .. .. ............... .. .. ........... .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ... 114
Moving the Printer to Another Location... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ........... 115
Checking the Status of Supplies
1. From the control panel, navigate to: SSeettttiinnggss >> RReeppoorrttss >> OOKK >> DDeevviiccee >> OOKK >> DDeevviiccee SSttaattiissttiiccss >> OOKK.
2. From the Supply Information section of the pages printed, check the status of supplies.
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Configuring Supply Notifications
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the webpage correctly.
2. Click SSeettttiinnggss >> OOKK >> DDeevviiccee >> OOKK >> NNoottiiffiiccaattiioonnss >> OOKK.
3. From the Supplies menu, click CCuussttoomm SSuuppppllyy NNoottiiffiiccaattiioonnss.
4. Select a notification for each supply item.
5. Apply the changes.
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Setting Up E-mail Alerts
Configure the printer to send e-mail alerts when supplies are low, when paper must be changed or added, or when
there is a paper jam.
1. Open a web browser, and then type the printer IP address in the address field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Click SSeettttiinnggss >> DDeevviiccee >> NNoottiiffiiccaattiioonnss >> EE--mmaaiill AAlleerrtt SSeettuupp, and then configure the settings.
Note: For more information on SMTP settings, contact your e-mail provider.
3. Click SSeettuupp EE--mmaaiill LLiissttss aanndd AAlleerrttss, and then configure the settings.
4. Apply the changes.
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Ordering Supplies
To view and order supplies for your printer, go to https://www.xerox.com/supplies, then enter your product in the
search field.
Note: All life estimates for printer supplies assume printing on letter or A4-size plain paper.
WWaarrnniinngg:: Failure to maintain optimum printer performance or to replace supplies can cause damage to
your printer.
USING GENUINE XEROX SUPPLIES
Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party supplies can affect
the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Damage caused by the use of third-party supplies is not covered by the warranty.
All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if third-party
supplies are used. Imaging component usage beyond the intended life can damage your Xerox printer or
associated components.
WWaarrnniinngg:: Supplies without Return Program agreement terms can be reset and remanufactured. However,
the manufacturer’s warranty does not cover any damage caused by non-genuine supplies. Resetting
counters on the supply without proper remanufacturing can cause damage to your printer. After resetting
the supply counter, your printer may display an error indicating the presence of the reset item.
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Replacing Supplies
REPLACING THE TONER CARTRIDGE
1. Open the front door.
WWaarrnniinngg:: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer
before accessing or touching interior areas of the printer.
2. Remove the imaging unit.
3. Remove the used toner cartridge from the imaging unit.
4. Unpack the new toner cartridge.
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8. Insert the imaging unit.
9. Close the door.
REPLACING THE IMAGING UNIT
1. Open the front door.
WWaarrnniinngg:: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer
before accessing or touching interior areas of the printer.
2. Remove the used imaging unit.
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3. Remove the toner cartridge from the used imaging unit.
4. Unpack the new imaging unit, and then insert the toner cartridge.
WWaarrnniinngg:: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
WWaarrnniinngg:: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
5. Insert the new imaging unit.
6. Close the door.
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Cleaning the Printer
CCAAUUTTIIOONN——SSHHOOCCKK HHAAZZAARRDD:: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Remove paper from the standard output tray.
3. Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4. Wipe the outside of the printer with a damp, soft, lint-free cloth.
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5. Connect the power cord to the electrical outlet, and then turn on the printer.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
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Saving Energy and Paper
CONFIGURING POWER SAVE MODE SETTINGS
Sleep Mode
1. From the control panel, navigate to: SSeettttiinnggss >> OOKK >> DDeevviiccee >> OOKK >> PPoowweerr MMaannaaggeemmeenntt >> OOKK >> TTiimmeeoouuttss >>
OOKK >> SSlleeeepp MMooddee >> OOKK
2. Enter the amount of time that the printer stays idle before it enters Sleep mode.
Hibernate Mode
1. From the control panel, navigate to: SSeettttiinnggss >> OOKK >> DDeevviiccee >> OOKK >> PPoowweerr MMaannaaggeemmeenntt >> OOKK >> TTiimmeeoouuttss >>
OOKK >> HHiibbeerrnnaattee MMooddee >> OOKK
2. Select the amount of time before the printer enters Hibernate mode.
• Make sure to wake the printer from Hibernate mode before sending a print job.
• To wake the printer from Hibernate mode, press the power button.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
CONSERVING SUPPLIES
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
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Moving the Printer to Another Location
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: If the printer weight is greater than 20kg (44lb), then it may
require two or more people to lift it safely.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CCAAUUTTIIOONN——PPOOTTEENNTTIIAALL IINNJJUURRYY:: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect them
before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Xerox
®
B230 Printer User Guide 115
Maintain the Printer
Xerox
®
B230 Printer User Guide 117
Troubleshoot a problem
This chapter contains:
Print Quality Problems........... .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ... 118
Printing Problems .. .. .. ........... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ....... 119
The Printer Is Not Responding .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ........... 157
Network Connection Problems. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ........... .. .. .. .. .. .......... 159
Issues with Supplies.... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. 162
Clearing Jams. .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ....... 163
Paper Feed Problems . .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. .. ............. .. .. . 171
Contacting Customer Support . .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. ........... .. .. ...... 175
Print Quality Problems
Find the the print quality problem you are having, and then click the link below it to read problem-solving steps.
• Blank or White Pages
• Dark Print
• Fine Lines Are Not Printed Correctly
• Folded or Wrinkled Paper
• Gray Background
• Horizontal Light Bands
• Incorrect Margins
• Light Print
• Mottled Print and Dots
• Paper curl
• Print Crooked or Skewed
• Repeating Defects
• Solid Black Pages
• Text or Images Cut Off
• Toner Easily Rubs Off
• Vertical Dark Bands
• Vertical Dark Lines or Streaks
• Vertical Dark Streaks with Print Missing
• Vertical White Lines
118
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®
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Troubleshoot a problem
Printing Problems
PRINT QUALITY IS POOR
Blank or White Pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the printer printing blank or white
pages?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove the imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Check the imaging unit for signs
of damage.
Go to step 3. The problem is solved.
Xerox
®
B230 Printer User Guide 119
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
Make sure that the
photoconductor drum contact is
not bent or out of place.
c. Firmly shake the imaging unit to
redistribute the toner.
d. Insert the imaging unit.
e. Print the document.
Is the printer printing blank or white
pages?
SStteepp 33
Replace the toner cartridge.
Is the printer printing blank or white
pages?
Go to step 4. The problem is solved.
SStteepp 44
Replace the imaging unit.
Is the printer printing blank or white
pages?
Refer to Contacting Customer
Support.
The problem is solved.
Dark Print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
120
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AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the print dark?
Go to step 2. The problem is solved.
SStteepp 22
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Reduce toner darkness. From the
control panel, navigate to:
SSeettttiinnggss >> PPrriinntt >> QQuuaalliittyy >>
TToonneerr DDaarrkknneessss
c. Print the document.
Is the print dark?
Go to step 3. The problem is solved.
SStteepp 33
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
>> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Is the print dark?
Go to step 4. The problem is solved.
SStteepp 44
Check if the paper has texture or
rough finishes.
Are you printing on textured or
rough paper?
Go to step 5. Go to step 6.
SStteepp 55 Go to step 6. The problem is solved.
Xerox
®
B230 Printer User Guide 121
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
a. Replace textured paper with
plain paper.
b. Print the document.
Is the print dark?
SStteepp 66
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the print dark?
Go to step 7. The problem is solved.
SStteepp 77
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Is the print dark?
Go to step 8. The problem is solved.
SStteepp 88
a. Replace the imaging unit.
b. Print the document.
Is the print dark?
Refer to Contacting Customer
Support.
The problem is solved.
122
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®
B230 Printer User Guide
Troubleshoot a problem
Fine Lines Are Not Printed Correctly
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Are fine lines not printed correctly?
Go to step 2. The problem is solved.
SStteepp 22
a. Increase toner darkness.
From the control panel, navigate
to:
SSeettttiinnggss >> PPrriinntt >> QQuuaalliittyy >>
TToonneerr DDaarrkknneessss
b. Print the document.
Are fine lines not printed correctly?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B230 Printer User Guide 123
Troubleshoot a problem
Folded or Wrinkled Paper
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
124
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®
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Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the paper folded or wrinkled?
Go to step 2. The problem is solved.
SStteepp 22
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the paper folded or wrinkled?
Go to step 3. The problem is solved.
SStteepp 33
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting from the printer
control panel. Navigate to
SSeettttiinnggss >> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr
SSiizzee//TTyyppee
b. Print the document.
Is the paper folded or wrinkled?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B230 Printer User Guide 125
Troubleshoot a problem
Gray Background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Turn off the printer, wait for 10
seconds, and then turn on the
printer.
b. Decrease toner darkness.
From the control panel, navigate
to: SSeettttiinnggss >> PPrriinntt >> QQuuaalliittyy >>
TToonneerr DDaarrkknneessss.
c. Print the document.
Does gray background appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Does gray background appear on
prints?
Go to step 3. The problem is solved.
SStteepp 33
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
Go to step 4. The problem is solved.
126
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AACCTTIIOONN YYEESS NNOO
• You can also change the
setting from the printer
control panel. Navigate to
SSeettttiinnggss >> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Does gray background appear on
prints?
SStteepp 44
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Does gray background appear on
prints?
Go to step 5. The problem is solved.
SStteepp 55
a. Update the printer firmware. For
more information, see Updating
Software.
b. Print the document.
Does gray background appear on
prints?
Go to step 6. The problem is solved.
SStteepp 66
a. Replace the imaging unit.
b. Print the document.
Does gray background appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B230 Printer User Guide 127
Troubleshoot a problem
Incorrect Margins
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Adjust the paper guides to the
correct position for the paper
loaded.
b. Print the document.
Are the margins correct?
The problem is solved. Go to step 2.
SStteepp 22
a. Set the paper size.
From the control panel, navigate
to: SSeettttiinnggss >> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr SSiizzee//
TTyyppee
b. Print the document.
Are the margins correct?
The problem is solved. Go to step 3.
SStteepp 33
a. Depending on your operating
system, specify the paper size
from the Printing Preferences or
Print dialog.
Make sure that the setting
matches the paper loaded.
b. Print the document.
Are the margins correct?
The problem is solved. Refer to Contacting Customer
Support.
128
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®
B230 Printer User Guide
Troubleshoot a problem
Light Print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the print light?
Go to step 2. The problem is solved.
SStteepp 22
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Increase toner darkness.
From the control panel, navigate
to SSeettttiinnggss >> PPrriinntt >> QQuuaalliittyy >>
TToonneerr DDaarrkknneessss
c. Print the document.
Is the print light?
Go to step 3. The problem is solved.
SStteepp 33
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
Go to step 4. The problem is solved.
Xerox
®
B230 Printer User Guide 129
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
>> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Is the print light?
SStteepp 44
a. Depending on your operating
system, specify the print
resolution from the Printing
Preferences or Print dialog.
b. Set the resolution to 600 dpi.
c. Print the document.
Is the print light?
Go to step 5. The problem is solved.
SStteepp 55
a. Remove the imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light can cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Firmly shake the imaging unit to
redistribute the toner.
c. Insert the imaging unit.
d. Turn off the printer, wait for 10
seconds, and then turn on the
printer.
e. Print the document.
Is the print light?
Go to step 6. The problem is solved.
130
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AACCTTIIOONN YYEESS NNOO
SStteepp 66
a. Check the status of the toner
cartridge.
From the control panel, navigate
to SSeettttiinnggss >> RReeppoorrttss >> DDeevviiccee
>> DDeevviiccee SSttaattiissttiiccss.
b. From the Supply Information
section of the pages printed,
check the status of the toner
cartridge.
Is the toner cartridge near end of
life?
Go to step 7. Refer to Contacting Customer
Support.
SStteepp 77
a. Replace the toner cartridge.
b. Print the document.
Is the print light?
Refer to Contacting Customer
Support.
The problem is solved.
Mottled Print and Dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
Xerox
®
B230 Printer User Guide 131
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the print mottled?
Go to step 2. The problem is solved.
SStteepp 22
Check the printer for leaked toner
contamination.
Is the printer free of leaked toner?
Go to step 3. Refer to Contacting Customer
Support.
SStteepp 33
a. Check the status of the imaging
unit.
From the control panel, navigate
to SSeettttiinnggss >> RReeppoorrttss >> DDeevviiccee
>> DDeevviiccee SSttaattiissttiiccss.
b. From the Supply Information
section of the pages printed,
check the status of the imaging
unit.
Is the imaging unit near end of life?
Go to step 4. Refer to Contacting Customer
Support.
SStteepp 44
a. Replace the imaging unit.
b. Print the document.
Is the print mottled?
Refer to Contacting Customer
Support.
The problem is solved.
132
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®
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Troubleshoot a problem
Paper curl
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the paper loaded is
supported.
If paper is not supported, then
load a supported paper.
b. Print the document.
Is the paper curled?
Go to step 2. The problem is solved.
SStteepp 22
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the paper curled?
Go to step 3. The problem is solved.
SStteepp 33
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the paper curled?
Go to step 4. The problem is solved.
SStteepp 44
a. Depending on your operating
system, specify the paper size
and paper type from the
Printing Preferences or Print
dialog.
Go to step 5. The problem is solved.
Xerox
®
B230 Printer User Guide 133
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
• Make sure that the settings
match the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
>> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Is the paper curled?
SStteepp 55
a. Remove paper, flip it over, and
then reload paper.
b. Print the document.
Is the paper curled?
Go to step 6. The problem is solved.
SStteepp 66
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the paper curled?
Refer to Contacting Customer
Support.
The problem is solved.
Print Crooked or Skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
134
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AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is solved.
SStteepp 22
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is solved.
SStteepp 33
a. Check if the paper loaded is
supported.
If paper is not supported, then
load a supported paper.
b. Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer
Support.
The problem is solved.
SStteepp 44
a. For two-sided printing, check if
the paper size setting in the
duplex unit is set correctly.
Letter, legal, Oficio, or folio must
be set to Letter.
b. Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B230 Printer User Guide 135
Troubleshoot a problem
Solid Black Pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Is the printer printing solid black
pages?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Is the printer printing solid black
pages?
Go to step 3. The problem is solved.
136
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®
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AACCTTIIOONN YYEESS NNOO
SStteepp 33
Check the imaging unit for signs of
damage.
Make sure that the photoconductor
drum contact is not bent or out of
place.
Is the imaging unit free from
damage?
Refer to Contacting Customer
Support.
Go to step 4.
SStteepp 44
a. Replace the imaging unit.
b. Print the document.
Is the printer printing solid black
pages?
Refer to Contacting Customer
Support.
The problem is solved.
Text or Images Cut Off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
Xerox
®
B230 Printer User Guide 137
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Are text or images cut off?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Are text or images cut off?
Go to step 3. The problem is solved.
SStteepp 33
a. Replace the imaging unit.
b. Print the document.
Are text or images cut off?
Refer to Contacting Customer
Support.
The problem is solved.
138
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®
B230 Printer User Guide
Troubleshoot a problem
Toner Easily Rubs Off
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Does toner easily rub off?
Go to step 2. The problem is solved.
SStteepp 22
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
>> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Does toner easily rub off?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B230 Printer User Guide 139
Troubleshoot a problem
Horizontal Light Bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
140
Xerox
®
B230 Printer User Guide
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Do horizontal light bands appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Do horizontal light bands appear on
prints?
Go to step 3. The problem is solved.
SStteepp 33
a. Replace the imaging unit.
b. Print the document.
Do horizontal light bands appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B230 Printer User Guide 141
Troubleshoot a problem
Vertical Light Bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Do vertical light bands appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Check the status of the toner
cartridge.
From the control panel, navigate
to SSeettttiinnggss >> RReeppoorrttss >> DDeevviiccee
>> DDeevviiccee SSttaattiissttiiccss.
b. From the Supply Information
section of the pages printed,
check the status of the toner
cartridge.
Do vertical light bands appear on
prints?
Go to step 3. The problem is solved.
SStteepp 33
a. Replace the toner cartridge.
b. Print the document.
Do vertical light bands appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
142
Xerox
®
B230 Printer User Guide
Troubleshoot a problem
Vertical White Lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Do vertical white lines appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
>> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Do vertical white lines appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B230 Printer User Guide 143
Troubleshoot a problem
Vertical Dark Bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
144
Xerox
®
B230 Printer User Guide
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark bands appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Do vertical dark bands appear on
prints?
Go to step 3. The problem is solved.
SStteepp 33
a. Check if a bright light enters the
right side of the printer, and
move the printer if necessary.
b. Print the document.
Do vertical dark bands appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B230 Printer User Guide 145
Troubleshoot a problem
Vertical Dark Lines or Streaks
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
146
Xerox
®
B230 Printer User Guide
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Remove, and then reinstall the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light can cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Go to step 3. The problem is solved.
SStteepp 33
a. Replace the imaging unit.
b. Print the document.
Do vertical dark lines or streaks
appear on prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B230 Printer User Guide 147
Troubleshoot a problem
Vertical Dark Streaks with Print Missing
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Do vertical dark streaks with missing
images appear on prints?
Go to step 2. The problem is solved.
SStteepp 22
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the toner cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical dark streaks with missing
images appear on prints?
Refer to Contacting Customer
Support.
The problem is solved.
148
Xerox
®
B230 Printer User Guide
Troubleshoot a problem
Repeating Defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
Xerox
®
B230 Printer User Guide 149
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Using the Print Quality Test Pages,
check if the distance between the
repeating defects is equal to any of
the following:
IImmaaggiinngg uunniitt
• 75.40 mm (2.97 in.)
• 34.70 mm (1.37 in.)
• 23.9 mm (0.94 in.)
TToonneerr ccaarrttrriiddggee
• 35.70 mm (1.41 in.)
• 36.80 mm (1.45 in.)
TTrraannssffeerr rroolllleerr
• 44 mm (1.73 in.)
FFuusseerr
• 78.1 mm (3.07 in.)
• 75.4 mm (2.97 in.)
Does the distance between the
repeating defects match any of the
measurements?
Go to step 2. Take note of the distance, then
rever to Contacting Customer
Support.
SStteepp 22
a. Replace the supply item that
matches the repeating defects
distance.
If the supply item is a transfer
roller or fuser, then refer to
Contacting Customer Support.
b. Print the document.
Do the repeating defects appear?
Refer to Contacting Customer
Support.
The problem is solved.
150
Xerox
®
B230 Printer User Guide
Troubleshoot a problem
PRINT JOBS DO NOT PRINT
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. From the document you are
trying to print, open the Print
dialog, and then check if you
have selected the correct
printer.
b. Print the document.
Is the document printed?
The problem is solved. Go to step 2.
SStteepp 22
a. Check if the printer is on.
b. Resolve any error messages that
appear on the display.
c. Print the document.
Is the document printed?
The problem is solved. Go to step 3.
SStteepp 33
a. Check if the ports are working
and if the cables are securely
connected to the computer and
the printer.
For more information, see the
setup documentation that came
with the printer.
b. Print the document.
Is the document printed?
The problem is solved. Go to step 4.
SStteepp 44
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Print the document.
Is the document printed?
The problem is solved. Go to step 5.
SStteepp 55
a. Remove, and then reinstall the
print driver.
b. Print the document.
Is the document printed?
The problem is solved. Refer to Contacting Customer
Support.
Xerox
®
B230 Printer User Guide 151
Troubleshoot a problem
SLOW PRINTING
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Make sure that the printer cable is
securely connected to the printer
and to the computer, print server, or
other network device.
Is the printer printing slow?
Go to step 2. The problem is solved.
SStteepp 22
a. Make sure that the printer is not
in Quiet Mode.
From the control panel, navigate
to: SSeettttiinnggss >> DDeevviiccee >> OOKK >>
MMaaiinntteennaannccee >> OOKK >> CCoonnffiigg
MMeennuu >> OOKK >> DDeevviiccee
OOppeerraattiioonnss >> OOKK >> QQuuiieett
MMooddee >> OOKK.
b. Print the document.
Is the printer printing slow?
Go to step 3. The problem is solved.
SStteepp 33
a. Depending on your operating
system, specify the print
resolution from the Printing
Preferences or Print dialog.
b. Set the resolution to 600 dpi.
c. Print the document.
Is the printer printing slow?
Go to step 4. The problem is solved.
SStteepp 44
a. From the control panel, navigate
to: SSeettttiinnggss >> PPrriinntt >> OOKK >>
QQuuaalliittyy >> OOKK >> PPrriinntt
RReessoolluuttiioonn >> OOKK.
b. Set the resolution to 600 dpi.
c. Print the document.
Is the printer printing slow?
Go to step 5. The problem is solved.
SStteepp 55
a. Depending on your operating
system, specify the paper type
setting from the Printing
Preferences or Print dialog.
Go to step 6. The problem is solved.
152
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®
B230 Printer User Guide
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
>> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr
SSiizzee//TTyyppee.
• Heavier paper prints more
slowly.
• Paper narrower than letter,
A4, and legal may print
more slowly.
b. Print the document.
Is the printer printing slow?
SStteepp 66
a. Make sure that the printer
settings for texture and weight
match the paper being loaded.
From the control panel, navigate
to: SSeettttiinnggss >> PPaappeerr >> OOKK >>
MMeeddiiaa CCoonnffiigguurraattiioonn >> OOKK >>
MMeeddiiaa TTyyppeess >> OOKK.
Rough paper textures and heavy
paper weights may print more
slowly.
b. Print the document.
Is the printer printing slow?
Go to step 7. The problem is solved.
Xerox
®
B230 Printer User Guide 153
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 77
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is solved.
SStteepp 88
a. Make sure that the printer is not
overheating.
• Allow the printer to cool
down after a long print job.
• Observe the recommended
ambient temperature for the
printer. For more
information, see Selecting a
Location for the Printer.
b. Print the document.
Is the printer printing slow?
Refer to Contacting Customer
Support.
The problem is solved.
154
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®
B230 Printer User Guide
Troubleshoot a problem
JOB PRINTS FROM THE WRONG TRAY OR ON THE WRONG PAPER
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if you are printing on the
correct paper.
b. Print the document.
Is the document printed on the
correct paper?
Go to step 2. Load the correct paper size and
paper type.
SStteepp 22
a. Depending on your operating
system, specify the paper size
and paper type from the
Printing Preferences or Print
dialog.
You can also change the
settings on the printer control
panel. Navigate to: SSeettttiinnggss >>
PPaappeerr >> TTrraayy CCoonnffiigguurraattiioonn >>
PPaappeerr SSiizzee//TTyyppee.
b. Make sure that the settings
match the paper loaded.
c. Print the document.
Is the document printed on the
correct paper?
The problem is solved. Refer to Contacting Customer
Support.
CONFIDENTIAL AND OTHER HELD DOCUMENTS DO NOT PRINT
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. From the control panel, check if
the documents appear in the
Held Jobs list.
If the documents are not listed,
then print the documents using
the Print and Hold options.
b. Print the documents.
Are the documents printed?
The problem is solved. Go to step 2.
SStteepp 22
The print job may contain a
formatting error or invalid data.
The problem is solved. Go to step 3.
Xerox
®
B230 Printer User Guide 155
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
Delete the print job, and then send
it again.
Are the documents printed?
SStteepp 33
If you are printing from the
Internet, then the printer may be
reading the multiple job titles as
duplicates.
FFoorr WWiinnddoowwss uusseerrss
a. Open the Printing Preferences
dialog.
b. From the Print and Hold tab,
click UUssee PPrriinntt aanndd HHoolldd, and
then click KKeeeepp dduupplliiccaattee
ddooccuummeennttss.
c. Enter a PIN, and then save the
changes.
d. Send the print job.
FFoorr MMaacciinnttoosshh uusseerrss
a. Save and name each job
differently.
b. Send the job individually.
Are the documents printed?
The problem is solved. Go to step 4.
SStteepp 44
a. Delete some held jobs to free up
printer memory.
b. Print the documents.
Are the documents printed?
The problem is solved. Refer to Contacting Customer
Support.
156
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®
B230 Printer User Guide
Troubleshoot a problem
The Printer Is Not Responding
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Check if the power cord is
connected to the electrical outlet.
CCAAUUTTIIOONN——
PPOOTTEENNTTIIAALL IINNJJUURRYY::
To avoid the risk of fire or
electrical shock, connect
the power cord to an
appropriately rated
andproperly grounded
electrical outlet that is
near the product and
easily accessible.
Is the printer responding?
The problem is solved. Go to step 2.
SStteepp 22
Check if the electrical outlet is
turned off by a switch or breaker.
Is the electrical outlet turned off by
a switch or breaker?
Turn on the switch or reset the
breaker.
Go to step 3.
SStteepp 33
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
SStteepp 44
Check if the printer is in Sleep or
Hibernate mode.
Is the printer in Sleep or Hibernate
mode?
Press the power button to wake the
printer.
Go to step 5.
SStteepp 55
Check if the cables connecting the
printer and the computer are
inserted to the correct ports.
Are the cables inserted to the
correct ports?
Go to step 6. Insert the cables to the correct
ports.
Xerox
®
B230 Printer User Guide 157
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 66
Install the correct print driver.
Is the printer responding?
The problem is solved. Go to step 7.
SStteepp 77
Turn off the printer, wait for about
10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is solved. Refer to Contacting Customer
Support.
158
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®
B230 Printer User Guide
Troubleshoot a problem
Network Connection Problems
CANNOT OPEN EMBEDDED WEB SERVER
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
SStteepp 22
Make sure that the printer IP
address is correct.
• View the IP address on the
home screen.
• An IP address appears as four
sets of numbers separated by
periods, such as
123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct printer IP address
in the address field.
SStteepp 33
Check if you are using a supported
browser:
• Internet Explorer version 11 or
later
• Microsoft Edge
• Safari version 6 or later
• Google Chrome
TM
version 32 or
later
• Mozilla Firefox version 24 or
later
Is your browser supported?
Go to step 4. Install a supported browser.
SStteepp 44
Check if the network connection is
working.
Is the network connection working?
Go to step 5. Contact your administrator.
SStteepp 55
Make sure that the cable
connections to the printer and print
server are secure. For more
information, see the documentation
Go to step 6. Secure the cable connections.
Xerox
®
B230 Printer User Guide 159
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
that came with the printer.
Are the cable connections secure?
SStteepp 66
Check if the web proxy servers are
disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your administrator.
SStteepp 77
Access the Embedded Web Server.
Did the Embedded Web Server
open?
The problem is solved. Refer to Contacting Customer
Support.
CANNOT CONNECT THE PRINTER TO THE WI-FI NETWORK
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Make sure that Active Adapter is set
to Auto.
From the control panel, navigate to:
SSeettttiinnggss >> OOKK >> NNeettwwoorrkk//PPoorrttss >>
OOKK >> NNeettwwoorrkk OOvveerrvviieeww >> OOKK >>
AAccttiivvee AAddaapptteerr >> OOKK >> AAuuttoo >> OOKK.
Can the printer connect to the Wi-Fi
network?
The problem is solved. Go to step 2.
SStteepp 22
Check if the correct Wi-Fi network is
selected.
Some routers may share the default
SSID.
Are you connecting to the correct
Wi-Fi network?
Go to step 4. Go to step 3.
SStteepp 33
Connect to the correct Wi-Fi
network. For more information, see
Connecting the Printer to a Wi-Fi
Network.
Can the printer connect to the Wi-Fi
network?
The problem is solved. Go to step 4.
160
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®
B230 Printer User Guide
Troubleshoot a problem
AACCTTIIOONN YYEESS NNOO
SStteepp 44
Check the wireless security mode.
From the control panel, navigate to
SSeettttiinnggss >> OOKK >> NNeettwwoorrkk//PPoorrttss >>
OOKK >> WWiirreelleessss >> OOKK >> WWiirreelleessss
SSeeccuurriittyy MMooddee >> OOKK.
Is the correct wireless security mode
selected?
Go to step 6. Go to step 5.
SStteepp 55
Select the correct wireless security
mode.
Can the printer connect to the Wi-Fi
network?
The problem is solved. Go to step 6.
SStteepp 66
Make sure that you entered the
correct network password.
Take note of the spaces, numbers,
and capitalization in the password.
Can the printer connect to the Wi-Fi
network?
The problem is solved. Refer to Contacting Customer
Support.
Xerox
®
B230 Printer User Guide 161
Troubleshoot a problem
Issues with Supplies
REPLACE CARTRIDGE, PRINTER REGION MISMATCH
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a
worldwide cartridge.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
TTaabbllee 88..11 PPrriinntteerr aanndd TToonneerr CCaarrttrriiddggee RReeggiioonnss
RREEGGIIOONN NNUUMMEERRIICC CCOODDEE
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages. From
the control panel, navigate to: SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess.
NON-XEROX SUPPLIES
The printer has detected a non-Xerox supply installed in the printer.
Your Xerox printer is designed to function best with genuine Xerox supplies. Use of third-party supplies can affect
the performance, reliability, or life of the printer and its imaging components.
All life indicators are designed to function with Xerox supplies and can deliver unpredictable results if third-party
supplies are used. Imaging component usage beyond the intended life may damage your Xerox printer or
associated components.
WWaarrnniinngg:: Use of third-party supplies or parts can affect warranty coverage. Damage caused by the use
of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies in your printer, press and
hold X and OK simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a
genuine Xerox supply or part. For more information, refer to Using Genuine Xerox Supplies.
162
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®
B230 Printer User Guide
Troubleshoot a problem
Clearing Jams
AVOIDING JAMS
Load Paper Properly
• Make sure that the paper lies flat in the tray.
CCOORRRREECCTT LLOOAADDIINNGG OOFF PPAAPPEERR IINNCCOORRRREECCTT LLOOAADDIINNGG OOFF PPAAPPEERR
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• For two-sided printing on A4-size paper, make sure that the paper size setting in the duplex unit is set to A4.
• For two-sided printing on letter-, legal-, Oficio-, or folio-size paper, make sure that the paper size setting in the
duplex unit is set to Letter.
• Push the tray firmly into the printer after loading paper.
Xerox
®
B230 Printer User Guide 163
Troubleshoot a problem
Use Recommended Paper
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
IDENTIFYING JAM LOCATIONS
• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page
has been cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
1. Standard output tray
2. Front door
3. Manual feeder
4. Standard 250–sheet tray
5. Rear door
6. Duplex unit
164
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®
B230 Printer User Guide
Troubleshoot a problem
PAPER JAM IN THE FRONT DOOR
1. Open the front door.
WWaarrnniinngg:: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer
before accessing or touching interior areas of the printer.
2. Remove the imaging unit.
WWaarrnniinngg:: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
WWaarrnniinngg:: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
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3. Remove the jammed paper.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Note: Make sure that all paper fragments are removed.
4. Insert the imaging unit.
5. Close the door.
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PAPER JAM IN THE REAR DOOR
1. Open the rear door.
CCAAUUTTIIOONN——HHOOTT SSUURRFFAACCEE:: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
2. Open the fuser access door.
3. Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
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4. Close the fuser access door.
5. Close the rear door.
PAPER JAM IN THE DUPLEX UNIT
1. Pull out the duplex unit, and then remove the jammed paper.
WWaarrnniinngg:: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer
before accessing or touching interior areas of the printer.
Note: Make sure that all paper fragments are removed.
2. Insert the duplex unit.
PAPER JAM IN THE STANDARD OUTPUT TRAY
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
PAPER JAM IN THE MANUAL FEEDER
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
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Paper Feed Problems
ENVELOPE SEALS WHEN PRINTING
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Use an envelope that has been
stored in a dry environment.
Printing on envelopes with high
moisture content can seal the
flaps.
b. Send the print job.
Does the envelope seal when
printing?
Go to step 2. The problem is solved.
SStteepp 22
a. Make sure that paper type is set
to Envelope.
From the control panel, navigate
to:
SSeettttiinnggss >> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr SSiizzee//
TTyyppee
b. Send the print job.
Does the envelope seal when
printing?
Refer to Contacting Customer
Support.
The problem is solved.
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COLLATED PRINTING DOES NOT WORK
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. From the control panel, navigate
to: SSeettttiinnggss >> PPrriinntt >> OOKK >>
LLaayyoouutt >> OOKK >> CCoollllaattee >> OOKK >>
OOnn [[11,,22,,11,,22,,11,,22]] >> OOKK
b. Print the document.
Is the document collated correctly?
The problem is solved. Go to step 2.
SStteepp 22
a. From the document that you
are trying to print, open the
Print dialog, and then select
CCoollllaattee
b. Print the document.
Is the document collated correctly?
The problem is solved. Go to step 3.
SStteepp 33
a. Reduce the number of pages to
print.
b. Print the document.
Are the pages collated correctly?
The problem is solved. Refer to Contacting Customer
Support.
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PAPER FREQUENTLY JAMS
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Remove the tray.
b. Check if paper is loaded
correctly.
• Make sure that the paper
guides are positioned
correctly.
• Make sure that the stack
height is below the
maximum paper fill
indicator.
• Make sure to print on
recommended paper size
and type.
c. Insert the tray.
d. Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is solved.
SStteepp 22
a. From the control panel, navigate
to: SSeettttiinnggss >> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr SSiizzee//
TTyyppee
b. Set the correct paper size and
type.
c. Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is solved.
SStteepp 33
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Do paper jams occur frequently?
Refer to Contacting Customer
Support.
The problem is solved.
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JAMMED PAGES ARE NOT REPRINTED
AACCTTIIOONN YYEESS NNOO
a. From the control panel, navigate
to: SSeettttiinnggss >> DDeevviiccee >> OOKK >>
NNoottiiffiiccaattiioonnss >> OOKK >> JJaamm
CCoonntteenntt RReeccoovveerryy >> OOKK >> JJaamm
RReeccoovveerryy >> OOKK
b. Select OOnn or AAuuttoo, and then
press OOKK.
Are the jammed pages reprinted?
The problem is solved. Refer to Contacting Customer
Support.
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Contacting Customer Support
To access the Customer Support Center phone numbers, go to https://www.xerox.com/office/worldcontacts. Before
contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
To access customer support, search through the Knowledgebase, browse through user documentation, or download
printer software, go to https://support.xerox.com, and enter your product into the Search field.
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Regulatory Information
This appendix contains:
Basic Regulations . .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ...... 178
Material Safety Data Sheets . .. .. ......... .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. ........... .. .. .. .. .. .......... 184
Basic Regulations
NOISE EMISSION LEVELS
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
11--MMEETTEERR AAVVEERRAAGGEE SSOOUUNNDD PPRREESSSSUURREE,, DDBBAA
Printing One-sided: 53
Two-sided: 50
Ready 16
STATIC SENSITIVITY NOTICE
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols
without first touching a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks, such
as clearing paper jams or replacing supplies, touch any exposed metal frame of the printer
before accessing or touching interior areas of the printer, even if the symbol is not present.
ENERGY STAR
Any Xerox product bearing the ENERGY STAR emblem on the product or on a start-up
screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR
requirements as of the date of manufacture.
TEMPERATURE INFORMATION
Ambient operating temperature 10 to 32.2°C (50 to 90°F)
Shipping temperature -40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity -40 to 43.3°C (-40 to 110°F) 8 to 80% RH
INFORMACIÓN DE LA ENERGÍA DE MÉXICO
• Consumo de energía en operación: 460 Wh
• Consumo de energía en modo de espera: 0.1 Wh
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• Cantidad de producto por unidad de energía consumida: 4.15 páginas/Wh
LASER NOTICE
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class
I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC
60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is
never any human access to laser radiation above a Class I level during normal operation, user maintenance, or
prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser with the
following specifications:
• Class: IIIb (3b) AlGaAs
• Nominal output power (milliwatts): 15
• Wavelength (nanometers): 775–800
POWER
Product Power Consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
MMOODDEE DDEESSCCRRIIPPTTIIOONN
PPOOWWEERR CCOONNSSUUMMPPTTIIOONN
((WWAATTTTSS))
Printing The product is generating hard-copy output from
electronic inputs.
460
Ready The product is waiting for a print job. 4.0
Sleep Mode The product is in a high-level energy-saving mode. 1.2
Hibernate The product is in a low-level energy-saving mode. N/A
Off The product is plugged into an electrical outlet, but the
power switch is turned off.
0.1
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering
power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this
product is not used for a specified period of time, called the Sleep Mode Timeout.
Note: Factory default Sleep Mode Timeout for this product is 15 minutes.
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Regulatory Information
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes. If
the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60 minutes.
Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time
of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.
Hibernate Mode
This product is designed with an ultra-low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Note: Factory default Hibernate Timeout for this product in all countries or regions is 3 days.
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Off Mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total Energy Usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
REGULATORY NOTICES FOR WIRELESS PRODUCTS
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to http://support.xerox.com.
Modular Component Notice
Wireless models contain modular components. To determine which modular components are installed in your
particular product, refer to the labeling on your actual product.
Exposure to Radio Frequency Radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any
persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
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Innovation, Science and Economic Development Canada
This device complies with Innovation, Science and Economic Development Canada license-exempt RSS standards.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the
device.
Innovation, Sciences et Développement économique Canada
Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et Développement
économique Canada. Son fonctionnement est soumis aux deux conditions suivantes:
1. Cet appareil ne doit pas causer d'interférences et
2. Il doit accepter toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement
indésirable.
European Union and European Economic Area Compliance
The CE mark applied to this product indicates compliance to applicable EU Directives. The full text
of the EU Declaration of Conformity is located at https://www.xerox.com/en-us/about/ehs.
EU and Other Countries Statement of Radio Transmitter Operational Frequency Bands and Maximum RF Power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725 in
the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both bands.
FEDERAL COMMUNICATIONS COMMISSION (FCC) COMPLIANCE INFORMATION STATEMENT
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
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Regulatory Information
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable. Use of a substitute cable not properly shielded and
grounded may result in a violation of FCC regulations.
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the
following:
WWeebb aaddddrreessss: https://www.xerox.com/en-us/about/ehs
CCaallll ((UUSS aanndd CCaannaaddaa oonnllyy)): 1–800–ASK-XEROX (1–800–275–9376)
EEmmaaiill: [email protected]
INNOVATION, SCIENCE AND ECONOMIC DEVELOPMENT CANADA COMPLIANCE STATEMENT
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’Innovation, Sciences et Développement économique Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
GERMANY
Blendschutz
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um
störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren
Gesichtsfeld platziert werden.
Importeur
Xerox GmbH
Hellersbergstraße 2-4
41460 Neuss
Deutschland
TURKEY ROHS REGULATION
In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”
“EEE yönetmeliğine uygundur.”
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UKRAINE ROHS COMPLIANCE
Обладнання відповідаєвимогам Технічного регламенту щодо обмеження
використання деяких небезпечних речовин в електричному та електронному
обладнані, затвердженого постановою Кабінету Міністрів України від 3 грудня
2008 № 1057.
(The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of
Ministry of Ukraine as of December 3, 2008, in terms of restrictions for the use of certain dangerous substances in
electrical and electronic equipment.)
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Regulatory Information
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Recycling and Disposal
This appendix contains:
Product Disposal and Recycling... .. .. .. .. .. ........... .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. ... 186
North America. .. .. .. .. .. .. ......... .. .. .. ............... .. .. .. ......... .. .. .. .. .. .. ......... .. .. .. .. .. ........... .. .. .. ............... .. .. ...... 187
Xerox Green World Alliance . .. .. .. .. .. ........... .. .. .. .. .. ......... .. .. .. ............... .. .. .. ........... .. .. .. .. .. ......... .. .. .. .. .. ...... 188
Waste from Electrical and Electronic Equipment (WEEE) Directive ....... .. .. .. ............... .. .. ........... .. .. .. .. .. .......... 189
North America
Xerox operates an equipment take-back and reuse and recycle program. Contact your Xerox representative (1–800–
ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox
environmental programs, go to https://www.xerox.com/en-us/about/ehs.
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Recycling and Disposal
Xerox Green World Alliance
The Xerox Green World Alliance Program allows you to return qualified supplies to Xerox for reuse or recycling. One
hundred percent of the empty cartridges returned to Xerox are either reused or de-manufactured for recycling. The
boxes used to return the cartridges are also recycled.
To return Xerox cartridges for reuse or recycling, do the following:
1. Go to https://www.xerox.com/office/recycle.
2. Click RReeccyycclliinngg.
3. Select an option for return.
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Waste from Electrical and Electronic Equipment (WEEE) Directive
The WEEE logo signifies specific recycling programs and procedures for electronic products
in countries of the European Union. We encourage the recycling of our products.
If you have further questions about recycling options, contact your local sales office.
INDIA E-WASTE NOTICE
This product including components, consumables, parts and spares complies with the “India E-Waste Rules” and
prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers
in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the exemption set in
the Rule.
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Recycling and Disposal
