INTELLIGENT SYSTEMS AND APPLICATIONS IN ENGINEERING

International Journal of

INTELLIGENT SYSTEMS AND APPLICATIONS IN

ENGINEERING

ISSN:2147-67992147-6799 www.ijisae.org

Original Research Paper

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 30

Feasibility Study for Developing an Event Prioritizing System Using

CMSs

Abdullah Hussein*

, Rozlina Mohamed

Submitted: 18/10/2022 Revised: 24/12/2022 Accepted: 04/01/2023

Abstract: A content management system (CMS) is software that lets users make, modify, publish, and save digital information. These

systems provide a piece of software called a plugin, model, or extension that plugs into users' sites and add new functionality or extends

existing functionality on the user site. In current events, prioritization is done manually. When changes in event attributes like personnel,

logistics, or money happen after the hand-prioritized list of activities is completed, it is not an easy task to reprioritize. By developing an

event prioritization plugin, the organizations in need will use it and reduce time and money consumption. This study aims to recognize and

evaluate the existing CMSs, their domains, and available plugins. Assess the availability of event prioritization plugins and recommend

developing a plugin to help charity organizations to select the best team and resources and conduct the events effectively. The search is

done in the area of the developed research questions. Search phrases containing pertinent keywords were used to find primary studies

linked to CMSs categorized under journal articles, conference papers, seminars, symposiums, book chapters, and related CMSs websites.

Keywords: Artificial Intelligence (AI), Bitrix, Content management systems (CMSs), Drupal, Extension, Event management, Joomla,

OpenCart, Prioritization, Plugin, PrestaShop, Shopify, Squarespace, WordPress, Wix, Webflow.

1. Introduction

The business of organizing events for other organizations is known

as event management. In rare cases, the attendees and the event's

logistics may come from several organizations in addition to the

organizers' organization. There are many different events,

including opening ceremonies, business events, seminars, brand

promotions, Etc. Event planning is a science as well as a culture

and social life [11][57].

Several organizations have planned and produced festivities like

local product festivals, community fairs, or sporting events to draw

locals and visitors. [13][19][20][33] Moreover, the event industry

provides communities with economic and social benefits. An event

is a pre-arranged occasion or activity, such as a social gathering

[17]. Alternatively, a gathering of individuals is organized for a

specific reason, such as a party, conference, trade show, or meeting

[18]. People attend significant sports events in large numbers,

especially large-scale ones, and any organization errors arouse all

the media due to the high number of people watching worldwide

[8].

Event management is a part of project management, although event

management has its distinct concepts and problems. As a result, it

requires more advanced techniques, instruments, and algorithms.

Determine the best staffing, logistics, and budget for the event;

monitor changes to the budget and scheduled activities; and, as a

problem, fail to prioritize related tasks. At the moment, event

management is done manually in the organization. When changes

in event attributes like personnel, logistics, or money happen after

the hand-prioritized list of activities is completed, it is not an easy

task to reprioritize [11].

Another difficulty in event management is time management,

which is very important. There is no way to prepare for each event

because planning some events is like scaling different-sized

mountains, some of which are enormous and some small. Without

beginning the voyage, it is impossible to estimate how long it will

take. Therefore, getting things going as soon as possible is crucial

to avoid having the event's quality suffer [6]. Charity organizations

organize sports events and auctions to fundraise for their activities,

and people can attend these events and support them [72].

Prioritization is a technique that ranks decisions and actions (which

are the attributes) according to their relative relevance to other

comparable attributes to organize the events [28]. It is the

determination of the significance or relevance of actions required

to maintain the significance of the product produced or even the

process for producing the product in the context of evaluating a

decision being made [28]. One of the crucial roles in a

prioritization process is that of a stakeholder. Different

stakeholders may influence different decisions and priorities for

activities. That is because stakeholders decide the relative

comparison and weight of attributes based on their perspective and

authority. Researchers and practitioners have concentrated heavily

on prioritization techniques, including Cumulative Voting (CV),

Numerical Assignment (NA), Analytical Hierarchy Processing

(AHP), and Analytical Network Processing (ANP), but it is highly

dependent on stakeholders. Scalability is where CV and NA are

good, whereas AHP is best in precision. When interdependency

and outer dependence are present as qualities, ANP is more

noticeable when compared to AHP. However, both have poor

1 Faculty of Computing, Universiti Malaysia Pahang, 26600 UMP,

Pahang, Malaysia, ORCID ID : 0000-0002-4201-940X

2 Faculty of Computing, Universiti Malaysia Pahang, 26600 UMP,

Pahang, Malaysia, ORCID ID : 0000-0002-4804-2539

* Corresponding Author Email: MCI22001@student.ump.edu.my

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 31

Research Questions

Search strategy

Study Selection

Data Synthesis

scalability [78]. As a result, proper data arrangement of the event

attributes for hierarchical criteria is required.

A content management system (CMS) program enables users to

create, edit, organize, and publish digital information. Any

business can utilize it, but small businesses can benefit

significantly from using CMSs to develop and organize content

without technical knowledge or a big budget [62]. As a result,

creating an event prioritization plugin for a CMS will help the

organization to determine what kind of event is most appropriate

to be conducted by making use of all resources (goods, people &

services) available in the charity-based organization. It is

affordable for nonprofit organizations to manage their workload

and data using an open-source content management system

(CMS). Therefore, CMS is considered one of the best tools for

developing customized systems, including event management

requirements.

This study aims to review existing literature on CMSs, the domains

and advantages of these CMSs, and the available plugins; we try

to discover the AI plugins and their reputation and success on the

market. How does developing an event prioritization system or

application benefit from these AI plugins? In order to gain a

concept for future work, which involves creating an Events

prioritizing plugin, Charity organizations will use the proposed

plugin to select the volunteer team and the resources required to

conduct an event.

The remainder of the review is structured as follows: The research

methodology is described in Section II, the research technique is

represented in Section III, and the findings are presented in Section

IV. In Section V, we examine and evaluate recent research to

pinpoint knowledge gaps and propose opportunities and

approaches for future research. The paper is concluded in Section

VI.

2. Research Method

The strategy suggested by [42] was used to conduct this research

see Fig 1. The six phases of the review protocols are as follows,

with reference to Fig 1: research questions, search strategy design,

data extraction findings, scrutiny, quality assessment criteria, and

data synthesis. Based on the goal of this study, a series of research

questions were created in the first phase.

The development of search techniques, which included selecting

search terms and literature resources, was done in the second phase

in accordance with the developed study questions. The collation of

extracted data was the focus of the third phase. In contrast, the

fourth phase was dedicated to improving extracted data by

examining the titles of the collated studies to ensure relevancy. The

studies were assessed using the quality assessment criteria in the

fifth step, and the final studies were chosen for analysis and action

in the sixth phase.

Fig 1. Phases of the review

2.1. Research questions

This SLR intends to analyze the existing literature on CMSs, their

domains, and their benefits. It also examines the various plugins,

including event management plugins, and tries to learn more about

the reputation and market success of AI plugins. What are the

advantages of using these AI plugins while creating an event

prioritization system or application? To get an idea for future work,

which entails developing an Events prioritizing plugin, consider

the following: charity organizations will use this plugin to carry

out their duties automatically rather than manually, and it will

assist in selecting the appropriate resources and volunteers to

conduct an event. Four research questions (RQs) were created to

accomplish this goal, and they are listed below:

• RQ1: which CMSs is mainly used by people five years back?

• RQ2: What are the domains and advantages of these CMSs?

• RQ3: What are the plugins and templates provided for specific

system functions?

• RQ4: What are the AI-based plugins in the market?

2.2.1. Search strings

The search terms were created using the procedures listed below

[42]:

(a) The primary terms' derivation from the study questions.

(b) Listing different ways to spell key terms and their synonyms.

Terms

Internet

Resources

Search Process

Scrutiny

Quality Assessment Criteria

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 32

Table 1. Inclusion and exclusion criteria.

Inclusion Criteria

Exclusion Criteria

a. Articles about Content management systems.

b. Articles about top-rated plugins or extensions or modules.

c. Articles about AI plugins and their functionality.

d. Every article published is in English.

a. Articles presenting new CMS

b. Articles about uncommon CMS

c. Articles about new plugins

d. Articles that did not match the inclusion criteria

e. Papers that are not in English.

Fig 2. Quantity and proportion of collected studies

Journals

Book chapters

Websites

IEEE Bulletin

Conference

(d) Using the Boolean OR to consider different spellings and

synonyms.

(e) Using the Boolean AND operator to connect the key terms.

The repositories were searched using the following strings: Event

management prioritization AND (Plugin / OR Extension /OR

Module), CMSs AND ( Compare /OR WordPress /OR Joomla

/OR Drupal /OR Wix /OR Squarespace/ OR Bitrix /OR Webflow

/OR OpenCart /OR Plugins /OR Extensions /OR Modules /OR AI

plugins).

2.2.2. Literature resources

This study mainly extracted synchronization data from the

following electronic database resources. These include Google

Scholar, ScienceDirect, IEEE Xplore, Springer, and other journals

and websites. The search criteria used to find published journal

papers, conference proceedings, symposiums, book chapters, and

IEEE bulletins were title, abstract, and index terms.

2.2.3. Search process

A systematic literature review thoroughly searches all pertinent

materials related to a discussion topic.

Step ) 1(of the search electronic database sources were thoroughly

searched, and the returning results (papers) were compiled into sets

of potential papers. Step )2 ( of the search involved looking through

all relevant papers' reference lists for any other papers that might

be pertinent, then combining those papers, if any, with those found

in step ) 1(.

2.3. Study selection

In the first stage, 157 prospective studies were accomplished. The

titles of these research were then scrutinized and used to compile

relevant studies. This activity was required to get rid of research

that was redundant and unnecessary.

The 157 articles were subjected to the quality assessment criteria

and the research questions. As a result, 71 pertinent studies were

chosen, selected, and considered qualified to offer solutions to the

posed research questions.

2.3.1. Scrutiny

In the initial search, prospective studies were found. So, careful

consideration was required to narrow down this research to those

that were pertinent. Each study's title was considered before its

contents were quickly examined. As a result, publications that do

not answer any of the proposed study questions or do not reflect

the subject of discussion were removed from the list of relevant

studies. Additionally, Only English-language studies were taken

into consideration for the list of relevant studies.

Peer-reviewed journals, conference papers, seminars, book

Fig 3. CMSs cited in the review papers

WordPress Shopify Wix Squarespace

Joomla Drupal Bitrix Webflow

PrestaShop OpenCart

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 33

chapters, and IEEE bulletins were the sources for these

investigations. However, only the most complete, up-to-date, and

improved document copy is used in the search, leaving the older

versions out when several versions of the same paper are found.

Our review targeted peer-reviewed articles about CMSs published

between January 1, 2017, and May 1, 2022. Only articles in

English were included. Table 1. include the inclusion and

exclusion criteria we followed during this review.

2.3.2. Quality assessment of the chosen studies

The quality assessment (QA) of the chosen studies was attained

using scoring methods to identify relevant papers that might

answer each research question. If the article offers solutions to any

research questions, the answer is ''Yes,'' and the score equals one.

If none of the research questions are addressed in the article, then

the answer is ''No,'' the score is zero, then the score is calculated

by summing the scores for the four research questions and the

articles arranged in descending order.

2.4. Data synthesis

Data synthesis aims to handle or answer the research questions by

condensing the evidence from the chosen studies. This exercises'

goal is to synchronize the chosen studies to improve clarity.

Additionally, it will make it easier to find accurate responses to the

research questions. Both quantitative and qualitative data were

included in the extracted data for this study.

3. Results and Discussion

The results of this review are presented and discussed in this

section. We begin by providing a summary of the chosen studies.

Secondly, we thoroughly describe the review's conclusions in each

subsection in light of the research questions. This section also

provides an interpretation of the review findings.

3.1. A summary of selected studies

For this investigation, 71 studies were chosen, 42 were published

in journals, 2 conference papers, 2 from book chapters, and 14

websites were visited, among them the websites of the CMSs

selected in this paper and 11 from IEEE Bulletin. These numbers

are presented in Fig 2. Furthermore, Fig 3. shows the CMSs cited

in the review papers.

3.2. which CMS is mainly used by people five years back?

(RQ1)

This research aims to study the CMS systems and their market

share in the last five years. It also aims to study these systems'

functionality domains and their available plugins, focusing on

Artificial Intelligence (AI) plugins. Firstly, CMS is a multiuser,

server-based tool that interacts with repository-stored content. This

repository could be located on the same server as a part of the same

software or on a different storage facility.

The CMSs discussed in [54] mention that the three main types of

CMS systems are open source, proprietary, and software-as-a-

service (SaaS) CMS, including cloud-based systems.

The most popular CMS is open source because it can be

downloaded free and does not require a license or upgrade fees.

WordPress, Joomla, Drupal, Magento, and PrestaShop are the most

widely used open-source CMS [54].

Commercial CMS software, usually referred to as proprietary

CMS, is created and maintained by a single firm and requires the

payment of a license fee for the usage of the software as well as an

annual or monthly fee for upgrades or maintenance. Choosing this

CMS will depend on the stage of the website where it will be used.

In contrast, if the CMS is going to be integrated into an already-

existing website, it must be carefully picked as it must fulfill all

needs right out of the box and could necessitate extensive backend

development work. New websites should pick a CMS that meets

their present functionality, flexibility, and future needs. Popular

proprietary content management systems include Kentico, Pulse

CMS, Sitecore, and Shopify [54].

SaaS CMS systems, which are hosted in the cloud and use a

subscription-based business model, include content management

software, web hosting, and technical support from a single

provider. Pricing is often based on the number of users or sites and

depends on how much data is transferred, stored, and supported

continuously. The cloud CMS can be totally or partially cloud-

based, and it can be chosen based on the needs of the business.

Compared to fully cloud CMS, which is controlled by the supplier,

is provided as part of a package or service, and is sometimes

difficult to customize, partial cloud CMS is in the company's cloud

webserver, giving more flexibility in changing the functionalities

either with add-on modules or by changing the source code itself

[54].

Other classifications of CMSs represented in [40] three CMSs

types are as follows, commercial (paid), open source (free), or

custom. Various options could be used to fulfill an organization's

or project's objectives. As a result, Open Source and Custom CMSs

are currently the most popular solutions among users, and there

may be "more open-source possibilities accessible in CMSs than

in any other genre of software."[9]. In [39], The results show that

open-source content management systems are more widely

adopted and used than other popular content management systems

currently in use. Table 2. shows the share percentage of CMSs in

the market during the past five years, from 2017 to 2021 [81].

In [44] author claims that the open-source CMS concept began to

take shape around 2000, and by 2004, various CMSs had begun to

develop distinctive features that suited the user's preferences. The

CMS may be set up and operated on a web server. Innumerable

adjustments can be made under company or individual

requirements, including adding plugins, installing SEO tools,

altering themes and layouts, Etc.

According to the primary studies, there are more than 141 content

management systems (CMS) available, but few have more than a

1% market share. Each has its features, benefits, and drawbacks,

but open-source CMS like Joomla, WordPress, and Drupal stand

out due to qualities like usability, customization potential, support,

security, adaptability, and the number of resources available

(modules, components, and plugins)., This article shows the 10

most common CMSs in the market and their plugins, extensions,

and components, which ease and provide the required functionality

for a website.

The related work of CMSs involved comparing different CMSs.

For example, [66] Concluded that Drupal, Joomla, and WordPress

have different features, capabilities, flexibility, and user-

friendliness. The UI of Joomla is pretty simple to use, allowing

users to create websites with more content and structural solidity

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 34

than WordPress. If a customer wants a typical website with

standard features like a blog, a static/dynamic front end, or a

forum, Joomla is quite helpful. Joomla is a good option for small

to midsize e-commerce sites, while Drupal is a better alternative if

users need something more robust for

organizational use. WordPress is frequently described as a little

CMS. Although not as strong or capable as Drupal or Joomla, it is

still simple enough for any layperson to utilize. WordPress is a

better CMS for people looking for a straightforward, user-friendly

blogging solution that looks excellent and can easily accommodate

numerous authors. Therefore, users should turn to Drupal first if

they are creating a significantly more complex website. [2]

Compare WordPress and Drupal as they both have significant

market shares and are well-known among users, with WordPress

being the more popular CMS.

At the same time, [10] compare CMSs and conclude that

WordPress is the most user-friendly content management system,

but it does not support substantial commercial websites like Joomla

and Drupal. Drupal is also not intended for beginners and assumes

that the user has intermediate-level programming knowledge. [41]

says WordPress is a

leading content management system (CMS) rapidly draws clients

requiring real-time data administration with variable outputs and

large profits. [50] States Joomla has the most flexible system

needs, whereas WordPress, Drupal, and Joomla all rank equally in

terms of security. Typo3 delivers the best performance and can be

very helpful for businesses that need to manage large amounts of

material effectively. DotNetNuke outperforms the competition in

terms of built-in features and plugins by providing the most built-

in functionality. WordPress has the fewest management options,

while Joomla offers the finest asset, advertising, and clipboard

management.

However, [49] Claims that Web CMS is now used to implement

over 50% of Internet web pages. The fact that they are designed for

a vast audience and do not require advanced computer skills, as

well as the fact that they provide a wide range of features, are two

factors contributing to their success.

However, Due to its simplicity during installation, user-

friendliness, intuitive interface, functionality, flexibility in adding

new features as needed, open-source nature, the extensive

development community, and availability of plugins, Joomla! is

the best package currently available, according to the author of

[74]. [71] States that using a static copy of a dynamic website can

be advantageous for server-side and client-side website operating

Procedures.

CMSs have developed from simple systems with limited

functionality to a system that provides a variety of possibilities and

features for managing websites. CMSs enable efficient and

dynamic content posting, management, editing, deletion, and

modification. They even enable workflow management for

websites and give designers and developers the freedom to alter

the appearance and functioning of the system. For managing

websites, blogs, eCommerce, and web applications, CMSs are

frequently used. Users prefer them because of their many benefits,

such as their user-friendly interface. Community and developer

support simplicity of upkeep, including updates, cost-

effectiveness, especially when using open source or free solutions,

and flexible functionality with features that are Search Engines

optimization (SEO) friendly thanks to the abundance of plugins,

add-ons, and extensions. On the other hand, there are a few

difficulties, such as the requirement for occasionally hidden

expenditures for implementation, customization, maintenance, and

the application of routine upgrades to guarantee the website's

safety and security [24][70].

Authors of [47][37] Mention that the three primary CMSs, Joomla,

WordPress, and Drupal, stand out is essential because of their

unique features and abundance of plugins. WordPress is still the

most popular CMS, accounting for about 60% of the market and

having access to thousands of free and premium plugins and

themes.

Author of [85] Search CMSs SEO performance and claims that

custom-built websites that do not rely on popular content

management systems CMSs commonly appear at the top of search

results. However, the Drupal CMS ranks very high despite being

utilized by a limited number of websites throughout the web.

There are CMSs for mobiles Magnolia CMS, Cellular CMS,

Mobile CMS, and mFabrik, are just a few CMSs created by

companies specifically for mobile platforms [48].

While [80] Examined CMSs now in use to identify common

accessibility issues, then assessed a set of enhancements offered by

Acosta to solve these issues. In [5] they compare using a CMS or

developing a website from scratch; they compare the two options

and conclude that consumers can choose between them depending

CMS

2017

1 Jan

2018

1 Jan

2019

1 Jan

2020

1 Jan

2021

1 Jan

WordPress

58.5%

60.0%

59.7%

62.1%

64.1%

Shopify

1.3%

1.8%

2.6%

3.4%

5.2%

Wix

0.6%

0.9%

1.8%

2.3%

2.4%

Squarespace

1.1%

1.5%

2.6%

2.7%

2.3%

Joomla

7.2%

6.5%

5.4%

4.6%

3.6%

Drupal

4.8%

4.6%

3.5%

3.0%

2.5%

Bitrix

1.4%

1.5%

1.2%

1.5%

1.7%

Webflow

0.2%

0.4%

PrestaShop

1.3%

1.4%

1.1%

0.8%

OpenCart

0.9%

0.8%

1.0%

Table 2. Most popular CMSs and their share in the market

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 35

on their needs. But [16] Compare Drupal, WordPress, and Joomla's

SEO performance.

The following papers build their websites using a CMS, for

example, [3] Build Overcomers' Arena, a website to help with their

online visibility. The website was created using WordPress

because it is a popular CMS and offers effective plugins. [65]

Developed a university website using WordPress CMS. While [73]

Create a WordPress website for WICN Public Radio Station. [52]

Utilize WooCommerce and the WordPress CMS to create an

online store. [69] Developed an online store using WooCommerce

and WordPress. [75] utilizing Word Press and the Johku gateway

to create a tourism website. [77] recommends Drupal, WordPress,

and Joomla as platforms for e-Learning websites. In [43] States

that any staff member can alter the page and access the booking

system settings on the WordPress-built Tietsikkari booking

website as needed.

Due to the popularity of WordPress, many paper search security

issues. [64] Provide suggestions for improvements that could result

in better and more organized management of the security actions,

as well as suggestions for enhancements that could result in better

and more organized management of the security community's

responses if vulnerabilities are discovered. [63] Create a

framework that outlines several processes for a secure content

management system.

Article [76] suggests a CMS Common Metamodel encapsulating

the essential concerns needed to model and implement CMS-based

Web applications.

3.3. What are the domains and advantages of these CMSs?

(RQ2)

Table 3. shows the different CMS and their domains. Some CMSs

are not working for some domains, or their specialty is in one

domain only, while others, like WordPress, can be used for

different domains.

A business website can take many different shapes because it is

one of the most well-liked and adaptable sorts of websites out

there. The dealer can advertise a particular service or good for sale

using business websites. They frequently have parts where a dealer

may show off and describe the products he is selling. Most

websites for service businesses have a booking system that makes

it simple for customers to schedule an appointment for website

owner service. Suppose the website is a service SaaS (software as

a service). These websites allow the vendor to promote his

software and make user sales.

On the other hand, websites for product-based businesses

frequently directly display the product and facilitate easy

purchasing. These are frequently comparable to the eCommerce

websites that we discuss below. Additionally, there are start-up

websites created to aid with business development.

A blog is a website that lets bloggers create extensive information

about almost anything. They often center around a particular theme

and are mostly made up of articles and graphics. Travel and food

blogs are two of the most well-liked categories of blogs. It is easy

to notice that blogs have recently become extremely popular on the

internet. Numerous factors have led to this. First, creating one of

the most straightforward websites is possible, and starting a blog

is straightforward. Also, blogs allow the blogger to write about his

specialty and share his knowledge with the world. [29] Talk about

sophisticated blogging. An advanced blogging website accepts

numerous entries from organization members and bloggers who

are somehow connected to the organization.

eCommerce websites, often known as online stores, let dealers sell

things online, just as the business websites discussed above. These

websites frequently have product sections where the dealer can

showcase his products and a shopping cart and checkout options.

People frequently utilize websites to showcase their work or

abilities. The best kind of website to construct for this purpose is a

portfolio. They frequently include a gallery where users can show

off their work and text and where users may describe their area of

expertise and be specific about their work. Depending on users'

work, numerous portfolio options have slightly varying formats.

Depending on their line of work, users might create anything, from

a marketing portfolio to a design portfolio.

When applying for jobs, portfolios are frequently used in addition

to resumes or as a digital business card that tells others more about

the applicant. Setting up a personal website is a quick approach to

increasing the user profile. Essentially, a website of this type

surrounds and represents a specific person. Many people use

personal web pages to showcase their identities and

accomplishments. It is the ideal structure for author websites and

actor websites, among other things, because it is similar to a

portfolio in many aspects but has fewer visual components. A

resume website is one of the most common styles of personal

websites. Resumes are increasingly being used worldwide to

summarize who website owners are and what they have

accomplished. People now frequently use resume websites to

present their accomplishments elegantly and conveniently.

Event websites have gained enormous popularity because the

globe has migrated online. These websites enable users to present

extensive schedules, travel advice, maps, and other details about

their events. They may also include scheduling and ticketing

applications that let people book seats at their event. This type of

website can be utilized for virtual events and is particularly helpful

for conferences, shows, concerts, and other gatherings. A wedding

website is one of the most well-liked styles of event websites.

When considering how to make a wedding website, users can

consider including information about the couple, the wedding, a

spot for guests to RSVP, and connections to registries.

Online forums are another product of our digital world. Using

forums, users may communicate, discuss various subjects, and

pose queries. More and more websites are starting to offer a forum

so that users may communicate with one another and promote

discussion on the site. The forum websites frequently act as a form

of unofficial assistance that enables site users to support one

another. Numerous situations call for the use of membership

websites. Maybe users run an online publication or magazine that

requires subscribers. Alternatively, users might want to create a

club or private group website, but the user only wants to allow

members access.

Nonprofit websites are another category of websites. These

websites, which resemble corporate websites, usually include a

description of the nonprofit organization, details about the work

they do, a gallery of recent events, and a donation page.

There are numerous varieties of nonprofit organizations. Popular

nonprofit websites include petition websites, church websites, and

school websites. A nonprofit website may successfully represent

all these organizations despite their different objectives.

Informational websites are within a broad category that includes

numerous items. They act as resources and platforms whose

primary

purpose is to transmit information. Informational websites should

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 36

not be designed to make money; they should offer helpful

information. Wikipedias, news websites, encyclopedias, and other

similar websites are examples of informational websites. These

websites frequently share many characteristics with blogs. For

example, both have long content. Searching features to help site

visitors locate what they are looking for is another commonality

among informational websites.

WordPress began as a blogging platform but, over time,

transformed into a content management system. For web

development, there is a list of features from which to choose a

CMS. Web development category, license status, operating system

platform, supported web servers, supported database systems,

supported middleware systems, template design, and other aspects

are among the characteristics of CMS systems [59]. WordPress

makes it very simple to create blogs or other online material, and

its plugins are its best feature. Unlike WordPress, Joomla gives

users more structural flexibility when creating websites. Drupal

offers a methodical approach to the complex site [24].

With new competitors entering the CMS market every year across

the whole CMS spectrum, the market is attractive. Instead of

attempting to be the most excellent CMS for all customer profiles

or sectors, as WordPress does, many of them are attempting to be

the best in specific sectors [12].

3.4. What are the plugins and templates provided for specific

system functions? (RQ3)

CMSs provide users with plugins to extend the functionalities of

their websites. Plugins can be installed via a command prompt or

a graphical interface; each of the CMSs has many plugins. Some

are free, but most are paid plugins; the plugin's functionality ranges

from statistics, Search Engine Optimization, Backups, contact

forms, advanced galleries, related posts, email subscriptions, spam

protection, security checking, and media embeds. The best practice

when there is a need for a plugin is to search the CMS community

read the user's feedback and get the feedback posted by other users,

and pick up the suitable plugin for the functions the website needs.

A plugin typically consists of two components: the front end and

CMSs domain

WordPress

Shopify

Wix

Squarespace

Joomla

Drupal

Bitrix

Webflow

PrestaShop

OpenCart

Business

Websites

Blogs

eCommerce

Websites

Portfolios

Event Websites

Online Forums

Personal

Websites

Membership

Websites

Nonprofit

Websites

Informational

Websites

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 37

the back end. The portion that the user sees is called the front end.

All administrative tasks, including adding, modifying, and deleting

content, are completed on the backend [60].

For example, [22] created WPBMB, a WordPress plugin, to ensure

that all research labs and department publications were current.

Several WordPress plugins provide this capability; however,

frequently, the plugins are either no longer updated, lack features

that would need the usage of multiple, potentially incompatible

plugins, or lack features for layout on a webpage.

Due to the large user base that draws hackers to target websites,

the more popular a CMS is, the more attacks it receives. [32]

Introduce SQLBlock; this plugin prevents PHP web applications

from accessing databases and is compatible with Drupal and

WordPress. [36] Create two plugins that enable users to add

Symbiota software capabilities to their websites, and the plugins

are compatible with WordPress. Moreover, using [51] plugin, It

was possible to cut the website's page load time (PLT) by more

than 10% compared to the initial PLT by creating a plugin

compatible with WordPress.

Article [23] Discuss how to integrate Joomla with the LAPD server

utilizing the LAPD plugin and additional plugins. [21] Claims that

Wordpress's plugins are primarily helpful. Although it is user-

friendly and has good basic functionality, Joomla lacks a few

essential capabilities.

From the security perspective, [1] States that because users often

choose risky plugins randomly or without experience, problems

can lead to websites being hacked. Furthermore, [45] Asserts that

plugins are essential for CMS websites to improve functionality

and preserve trustworthiness and security. [46] Find

incompatibilities occur when plugins unintentionally share six

different types of resources, not simply between plugins that add

features to one another.

The annotation plugin mentioned in [38] has two primary

functions: (a) they let content creators link a particular page or post

to a particular annotation stored on (Semantify. it). and (b) they can

utilize a page's URL to find an annotation whose URL matches the

value of the URL property. Although most users find this

functionality to be very helpful, they can always choose to use

manual annotation selection instead. Components, modules,

plugins, templates, and languages make up extensions [79].

By introducing new features and enabling control over "all parts of

the website related to the development, organization, and search

engine optimization," plugins serve as the system's primary

functional components [30][58].

WordPress has the most plugins of any platform, followed by

Drupal and Joomla. A WordPress plugin is a PHP scripting

software that enables adding a particular set of capabilities to a

WordPress website. Additionally, it enables simple site

modification, customization, and enhancement through the

addition of functionalities rather than by altering the WordPress

core program code [37].

The only system that has maintained attention over time is

WordPress. The explanation for this growth may be the sizeable

online community for WordPress and the availability of online

site-building tools compared to other CMSs. Hard coding may be

essential for some projects, but the COVID-19 Malay Corpus

project has shown that any project can be completed without it with

the correct CMS, plugins, and custom programming. The main

benefit of CMS is that it makes it simple to manage, change, and

enhance the website's content.

The CMS provides a variety of plugins, extensions, and modules

for marketing and search engine optimization (SEO). Using

WordPress, users have access to countless plugins that improve the

essential operation of their websites [25]. One of the plugins that

receive much attention is Yoast SEO, one of the more well-known

ones on the market. Yoast SEO. Everybody who owns a blog or

website powered by WordPress uses this plugin. Finding websites

that do not already have Yoast SEO installed might be difficult.

Everyone should utilize it to rank higher in search engines.

Jetpack, created by Automattic, tops the list of WordPress plugins

in terms of popularity. Now, it is Jetpack, a versatile tool with

(nearly) infinite uses. Users can use it to help with design, security,

and marketing. Site analytics, automated social media publishing,

a wide selection of WordPress themes, spam filtering, uptime

tracking, malware scanning, login security, sluggish picture

loading, content delivery network CDN, and others are just a few

of its many features. The Akismet plugin is beneficial for security

and automation since it prevents malicious or problematic content

from being published on users' websites.

Takayuki Miyoshi created the Contact Form 7 plugin; It can

control several contact forms on the same website, incorporates

Akismet spam filtering, and enables users to choose the styling and

fields they want. The plugin provides CAPTCHA and Ajax

submitting. Installing the Elementor plugin on the user’s website

is one of those things he really must do because it dramatically

benefits him, especially if he desires complete control over his

design. The Elementor library contains a lot of free templates that

he can use to start building a page immediately.

A WordPress plugin called Categories pictures was also utilized to

allocate the picture to a specific category for visual identification.

It was also possible to sort the categories in a specific order and

tell which categories are a parent and which are children simply by

reading them, thanks to a plugin called Taxonomy Terms Order

[37]. The user management tool uses the Ultimate Member plugin,

which reduces the administrator's workload by creating new

accounts and is easy to use [37].

We anticipate disinformation websites may be more likely to use a

free CMS than news websites. Use CMS plugins for social media

integration and SEO since disinformation websites are aggressive

about content virality and more likely to use a customized version

of a stock CMS theme rather than designing a new theme

themselves. For instance, the disinformation website

freeinfomedia.com utilizes the affordable mts-best theme, the free

WordPress CMS, and the Facebook-comments plugin [26].

Currently, CMS plugins enable users to post their content

automatically on Twitter [4].

The Octolooks Scrapes plugin extracted online Malay news

articles from eight online news sources. The demand for

automatically extracting and copying content from other websites

into WordPress is met by the Octolooks Scrapes plugin [25]. The

COVID-19 Malay Corpus during the COVID-19 crisis replaces

WordPress's default search engine with one with more capabilities

and customizable settings. These include indexing, searching, and

deleting stop words [25]. Numerous modules and extensions for

SEO and marketing are available for both Joomla and Drupal.

WordPress, Joomla, and Drupal plugins, extensions, and modules

use the Google Visualization API. Examples include the

WordPress plugins Visualizer and wpDataTables, the Joomla

extensions Pslotalot and JA Google CHart, and the Drupal plugin

Views Charts [24].

Users can quickly upload spreadsheets from Excel, CSV, and other

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 38

data sources using plugins, extensions, and modules in WordPress,

Joomla, and Drupal, such as Visualizer, wpDataTables, and Data

Tables Generator in WordPress, Art Data, and POWr Graphs in

Joomla, and Chart Suite and Data Visualization Wizards in Drupal

[24].

Other charting libraries like Chart.js or Highcharts are also used

via plugins, modules, and extensions. Charts in Drupal, the J

Modules Chart in Joomla, and the M Chart in WordPress are a few

examples of these. The charting libraries allow for the rapid and

easy creation of light and simple charts with minimal page load

impact [24].

The template is a frame programmed and ready for the user to edit

and control styles. [31] created a theme with WordPress, which

they chose because users commonly use it. [27] Many web

builders, like WordPress, Wix, and OpenCart, offer pre-made

website templates to customers that need coding knowledge. These

templates, however, are frequently unable to be freely modified as

developers desire. The expensive service price for establishing and

operating processes is another significant drawback. On the other

hand, [53] discusses the evaluation of the extensions and declares

that the Joomla core system must be given the same amount of

consideration as highly-rated extensions. Before being included in

the official directory, each extension should be thoroughly

evaluated.

3.5. What are the AI-based plugins in the market? (RQ4)

Computer technologies such as machine learning and artificial

intelligence provide more innovative solutions for various

electronic products, including smart TVs, GPS devices, TV apps,

and other smart gadgets. Thanks to artificial intelligence, computer

programs now have the power to make decisions devoid of human

wisdom. In order to enhance artificial intelligence and enable the

program to make better decisions, machine learning enables it to

learn from experiences, data, and user actions. These tools enable

programmers to automate operations that typically require human

intelligence. For instance, most contemporary mobile phones and

smart devices use voice recognition, search patterns, translations,

image recognition, and more.

Artificial intelligence can make decisions using preprogrammed

knowledge. At the same time, machine learning improves artificial

intelligence by acquiring knowledge and self-learning through user

engagement. This procedure improves artificial intelligence's

intellect and enables more precise decision-making. Artificial

intelligence can give website visitors a wiser and significantly

improved user experience. It can, for instance, enhance WordPress

search, grammar, and style checking, display relevant content,

increase conversions, and increase e-commerce sales, among other

things.

AI-based plugins for CMSs are available, offering a wide range of

features that let users add robust functionality to their websites.

The primary benefits are the automated processes that, before AI,

required manual labor but are now completed automatically and

without interference from people. The following are a few

examples of AI-based plugins that improve websites' functionality:

One of the two plugins that are pre-installed on each WordPress

website is Akismet. To identify spam comments, it employs

machine learning and artificial intelligence. The spam submitted

by bots can now nearly entirely be detected by Akismet, which

millions of websites use. By learning from its errors and

identifying patterns across millions of websites, it can also detect

spam comments manually sent by actual human users.

WordLift connects users’ WordPress websites to their web-based

service. It provides SEO hints to enhance user content using their

knowledge graph. It analyses user content to provide facts, figures,

and media that fit user articles and help create contextual

relationships, leading to better content recommendations.

After Previously being offered as a separate WordPress plugin,

The Deadline is now a part of the JetPack plugin family. It is a

grammar checker driven by artificial intelligence that evaluates the

readability of user material to assist users in writing better. It

supports British, American, and Canadian English with some

French and German grammar assistance.

The simplest way to translate a website's content without building

a multilingual WordPress website is to utilize Google Language

Translator. User WordPress website now features the AI and

machine learning translation engine from Google.

A cloud-based solution for content curation is called MyCurator.

users can incorporate an artificial intelligence-powered content

aggregator, which displays articles relevant to visitors' chosen

topics and enhances its performance by gaining knowledge from

visitors' additions and votes.

Watson analyses the emotional impact of user content using IBM

Watson's cognitive artificial intelligence. This plugin teaches users

how to change their content's emotional impact to increase visitor

engagement.

User may check their WordPress site for malware and malicious

code using Quttera Web Malware Scanner. This checking is

beneficial if users believe that search engines have black-listed or

hacked their WordPress websites. The plugin uses artificial

intelligence to improve scan results depending on usage and learn

from false positives.

Live Chat 24-7 offers an AI-powered virtual chat agent for user

websites. This bot can carry out simple duties like directing people

in the right direction if users cannot afford to add live chat support

to their website. They must create a free account on the plugin

website. Following that, the bot will begin to learn as they use it.

Additionally, they may teach it how to respond to visitors’

inquiries and what to say.

A WordPress-related posts plugin that uses artificial intelligence is

called Related Posts by Bibblio. It gains knowledge from visitor

activity on websites to enhance its relevant content. Related posts

can be shown in the sidebar, below the article, or by utilizing a

short code.

Another recommendation engine with machine learning

capabilities is Recomendo, driven by artificial intelligence. It can

show relevant content wherever users want on their website.

Depending on how their visitors interact with the

recommendations, they get better. Because it is compatible with

multilingual websites using WPML and online shops using

WooCommerce, consumers can browse relevant products based on

what they have already seen on the user's website.

We can integrate an AI-based plugin. Such as the Watson platform

contains plugins like cybersecurity threats and spam detectors,

Chatbots, visual and voice recognition, translator, and text-to-

speech plugins that can be integrated with any website in CMSs

like WordPress, Drupal, Joomla, and many more.

One of the most significant attempts in this field was made by the

Computer Science and Artificial Intelligence Lab (CSAIL) at the

Massachusetts Institute of Technology, which developed the AI2

adaptive cybersecurity platform [35]. AI2 combines machine

learning and experienced analysts to adapt and improve over time.

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 39

The technology underwent 90 days of testing, processing 40

million log lines each day that came from an e-commerce website.

AI2 could identify 85% of attacks without help from a human after

the training [15].

Similarly, IBM's Watson artificial intelligence platform examines

unstructured data. Thousands of cybersecurity documents are read

and learned from each month. This information is then applied to

assess, identify, and prevent cybersecurity threats. The Watson

platform includes Chatbot plugins, Visual recognition, translator,

and text-to-speech plugins that can be integrated with any website

[56].

4. Research findings

Users can create, edit, organize, and publish digital content using

a content management system (CMS) tool. Individuals and

organizations can use it, but small firms can benefit from adopting

CMSs to create and manage digital content without requiring a

large budget or specialized skills [62]. From the literature

reviewed, the following findings were found:

(4.1) CMSs and their usability:

There are many CMSs in the market, but the most used CMS,

which has around 60% of the market, is WordPress, followed by

Drupal and Joomla, whose market share does not exceed 3%, while

Shopify, Wix, and Squarespace are the new competitors in the

market who gain a good reputation in the last few years, while

Bitrix and OpenCart market share around 1% percent last year and

PrestaShop and Webflow market share less than 1% percent.

(4.2) CMSs domains and functionalities:

WordPress was created for bloggers at first, but now it is used for

a wide range of websites like Informational websites, Shopping

websites, and other types of websites. Shopify was created for shop

websites, and it became the famous CMS for building a shop

website because it is easy and fast with many supported plugins.

While Drupal enables robust and complicated functionality and is

easily expandable for a website to have a million pages, WordPress

and Joomla are well suited to develop smaller sites swiftly. Various

websites can be created using Wix, Squarespace, Bitrix, and

Webflow. They have similar functionality to WordPress, just that

the plugins and extensions support is not equal to WordPress,

making it the best for newbie users. At the same time, PrestaShop

and OpenCart are used to build shop websites only.

(4.3) The CMSs plugins, extensions, and modules:

WordPress is reportedly the most widely used website

management or blogging system on the Internet, supporting over

60 million websites. It offers over 50,000 plugins with unique

capabilities that let users customize their websites to meet their

unique needs. Online applications with high performance can be

published using Joomla. The interface is simple to use and allows

easy management of all features and functionalities.

Additionally, many free extensions enable users to enhance and

modify their functionality to suit their objectives. Drupal has a

wide range of modules and plugins used to enhance the

functionality and performance of the users' websites. There is no

comparison between WordPress and the other CMSs regarding the

number of plugins available and the diversity of functionalities.

For many reasons, WordPress is the most common system among

users and has a simple interface that non-technical individuals can

handle easily. The essential functions are security plugins, backups

plugins, form builder plugins, and Emails plugins which are

essential for any website. On the other side, no event prioritization

plugin is available, which can be used for nonprofit organization

websites to select the best team from a pool of volunteers and

choose the required resources.

(4.4) AI plugins in the market:

Many AI plugins are already used. We mentioned IBM's Watson

artificial intelligence platform, which includes chatbot plugins

where they learn from experiences and form the visitors, and other

plugins used for security purposes to check the intruders and

security status continuously.

5. Discussion

This review paper tries to answer the questions provided earlier;

by answering these questions, we can examine the market and the

trends in CMSs, find their features, and identify the domains of the

most popular CMSs and their plugins. The WordPress is still in the

first place and the most popular CMS in the market, with 64%

percent in 2021. We have Shopify, Wix, Squarespace, Joomla, and

Drupal, with a percentage of less than 5%. WordPress is preferable

as the first choice by users due to many factors. WordPress is easy

to use without previous technical or programming experience. The

number of free and paid plugins available makes WordPress a great

choice, and the reputation of WordPress as CMS makes people

choose it among all other CMSs. While Drupal and Joomla lost

some of their places in 2021 and still have a place among the top

CMSs. we can see in Table 1. that Shopify is the most popular

system for building shopping websites. It is coming in second place

after WordPress in 2021. WordPress tries to be an ALL-IN-ONE

solution for all types of website domains and needs. We can see

Shopify as a System specialized in shopping websites and ranked

the first system after WordPress. WordPress has hundreds of

plugins ranging from designing to cybersecurity and many other

plugins. Joomla and Drupal are more complicated than WordPress.

Artificial Intelligence and machine learning-based plugins are used

for various tasks like spam detectors, Visual and Voice

recognition, text-to-speech, translation, and virtual chat chatbot to

increase the engagement of the website users and answer any of

their inquiries. Watson's platform includes all these features and

can be integrated with any website. The development of an events

prioritization plugin is required to avoid time and money

consumption. While the prioritization process is still done

manually nowadays, we need to make it automatic rather than

manual.

6. Conclusion

Event management has been an essential topic in the last few years

because it is relevant to any country's culture, community, and

economy. It is a vital source of money, especially for significant

events like the world cup and other sporting events. The

conferences and summits are also crucial for tourism and culture.

Currently, the Event management process is done by the

organization, and the problem is that the prioritization process is

done manually. When changes in event attributes like personnel,

logistics, or money happen, reprioritizing is not a trivial task. The

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 40

SLR is about CMSs because we need a programmable solution for

organizations. After all, we live in the data revolution era, and

using this solution will make the prioritization process less time

and money-consuming.

The findings of our study show that WordPress is occurring in

nearly 60% percent of the market, followed by Shopify, Wix,

Squarespace, Joomla, Drupal, Bitrix, Webflow, PrestaShop, and

OpenCart with less than 5% percent, respectively, and mentions

the domains of CMSs and their plugins with their functionalities.

The Artificial Intelligence and machine learning-based plugins

inspired the future of Event Management prioritization

organizations owners to support the work to use AI to enhance their

work quality. This paper reviewed the plugins and AI plugins in

the market and realized there is a need for such a prioritizing

plugin. This paper can be utilized for future searches in CMSs. In

the future, the CMS's popularity review can be done on larger

sample size as we have targeted only the top ten CMSs and their

plugins. The conclusion of this paper is to build an event

prioritizing plugin that is used to select the best team and resources

for charity organizations. Hence, the organizations conduct their

events based on their resources and volunteers, and the plugin must

be suitable for all CMSs available in the market.

7. Limitations

We have finished a rigorous evaluation exercise on CMS's study

within the parameters of the established paper questions. The result

is that 71 studies were eventually found and chosen to be capable

of effectively addressing, at the very least, one of the developed

research questions. However, due to the various types of CMSs in

the market and their plugins, extensions, modules, and

functionality, we cannot guarantee that all relevant studies have

been included in this field of study. Another issue to consider is

that crucial or pertinent studies are omitted if they are in a language

other than English because just English publications in this review

were considered. On the other side, there are limitations to articles

on event management plugins that help the user to select the best

team and resources available to conduct an event. There are already

plugins in volunteer management and event management, but they

are not specific and don't provide the desired results.

Appendix

Table A. The papers mentioned the CMSs

CMS

Papers mention the CMS

WordPress

[1], [5], [9], [10], [12], [16], [21], [22], [23], [24], [25],[26],

[29], [30], [31], [32], [36], [38], [39], [41], [43], [45], [46],

[47], [48], [49], [50], [51], [53], [58], [59], [63], [64], [65],

[66], [69], [70], [71], [74]

Shopify

[12], [39], [70]

Wix

[3], [9], [27], [43], [70], [73], [75]

Squarespace

[9], [12], [39], [43], [70], [73]

Joomla

[2], [3], [5], [9], [10], [12], [16], [21], [23], [24], [25], [30],

[31], [32], [36], [37], [38], [39], [41], [46], [47], [48], [49],

[50], [52], [53], [58], [59], [63], [65], [66], [69], [70], [71],

[73], [75], [76], [77], [79], [80], [85]

Drupal

[2], [3], [5], [9], [10], [12], [16], [21], [24], [25], [30] , [31],

[32], [36], [37], [38], [39], [41], [46], [47], [49], [50], [52],

[53], [58], [59], [63], [64], [65], [66], [69], [70], [71], [73],

[75], [76], [77], [79], [80], [85]

Bitrix

[70]

Webflow

[3]

PrestaShop

[3], [70], [71], [85]

OpenCart

[27], [52], [70], [85]

Table B. CMSs plugins/extensions with their functionalities

CMS

Plugin/Extension

Functionality

WordPress

[82]

Elementor

It is a website-building platform

for WordPress.

WooCommerce

It is developed for small-sized to

large-sized WordPress-

based online retailers.

Wordfence

It lets users know if their site has

been compromised and

alerts them.

AIOSEO

SEO

WordPress "Search Engine

Optimization" SEO Plugin,

improve rankings and

increase traffic.

UpdraftPlus

It is a scheduled backup plugin.

WPForms

Create every type of WP Form,

contact forms, surveys,

payments, subscriptions,

and more.

Akismet

Automatically screens all

comments and removes any

that appear to be spam.

GTranslate

Quickly translate the user's WP

website into several

languages. For every visitor,

create a customized

experience in their native

tongue.

AddToAny

Encourage visitors to share

content with a unique share

button bar that stays in place

as a visitor scrolls.

Mailchimp

Add a signup form to any post or

page and allow visitors to

join the owner list.

Shopify [67]

GemPages

Design and build professional-

looking & sales-boosting

sites.

EcoCart

Increase conversions and

customer loyalty with

carbon-neutral shopping for

free.

TrustedSite

It offers a suite of certifications

that help alleviate people's

most common concerns

when they shop online.

SEO Image Optimizer

Page Speed

Google Search is friendly,

Preload user pages, and

optimizes image sizes.

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 41

Rewind Backups

It back up the Shopify store so

the user can undo unwanted

changes.

Form builder- Contact

Form

Create a custom or Shopify

contact form without the

need for technical expertise.

Spam Protection. No

captcha.

Allows users to protect their

websites from spam.

T Lab

Translate user's store manually or

automatically, and it is a

Multi-Currency Support.

Video Ad Machine

It is a video marketing plug on

Autopilot.

Seguno

Allow users to make email

marketing.

Wix[83]

Printful

Design & sell products that stand

out.

Poptin

Create awesome popups & forms

with ease.

Searchanise

Make customers' journey smooth

and pleasant by offering

them lightning-quick site

search and flexible filtering

tools.

Rollover Image

Effects

Without writing a single line of

code, create breathtaking

visual picture effects. With

a few clicks, customize

thousands of cutting-edge

animations.

Salesdish Content

Protection

Prevent others from stealing user

images or text.

Event Viewer

Overview

Sell and manage tickets and

CRM and email automation

to manage and engage with

user attendees.

Magic Form Builder

Create and personalize contact

forms, online

questionnaires, tests, and

polls, among other things.

DropCommerce: US

Dropshipping

It is fast, reliable shipping from

the US.

Squarespace

[68]

1-800Accountant

It is a Bookkeeping platform with

reporting, invoicing,

mileage tracking, and more.

AfterShip

Increase sales with branded

tracking pages, prompt

messages, and useful

shipment data.

Art of Where

Design custom-printed products

made on-demand. Leggings,

silk scarves, t-shirts,

handbags, notebooks &

more.

Candid Wholesale

It is a better way to buy, sell and

pay wholesale.

EZ Texting

Send Smarter text promotions

and automated SMS

campaigns to users'

customers.

QuickBooks

Commerce

Manage multi-channel orders,

track inventory, and connect

to QuickBooks Online for

automated accounting.

Mailchimp for

Commerce

Drive traffic and sales with

personalized marketing.

Order Desk

Order management app that helps

users automate their order

fulfillment process.

EZ Texting

Send Smarter text promotions

and automated SMS

campaigns to users'

customers.

Joomla [34]

Akeeba Backup

It produces a site backup that

may be restored on any host

that supports Joomla!

JSitemap

It is a whole Joomla SEO

solution.

Convert Forms

Allows users to create beautiful

and optimized forms with

no knowledge of coding.

AcyMailing Starter

It allows users to efficiently

manage an unlimited

number of subscribers,

classify them into mailing

lists, send customized

newsletters, and automate

them.

JCE

Users can create links to

categories, articles, web

links, and contacts on their

site utilizing a unique and

valuable Link Browser.

They can upload, rename,

remove, cut, copy, paste,

and insert photos into their

articles.

Event Booking

It is able the user to create events

(both free and paid).

Advanced Module

Manager

It regulates modules and how

they ought to be controlled.

EShop

In order to get the website ready

to accept orders, the user

can add products and enable

built-in modules, payment

plugins, and shipping

plugins using this plugin.

Drupal[14]

Admin Toolbar

It helps site administration and

site-building navigation.

Paragraphs

Users using this plugin can

include many paragraph

field types, including

images, text blocks, quotes,

slideshows, videos, and

more.

Webform

It allows users to create contact

forms, surveys, or feedback

forms.

Layout Builder

The user can select from a

predetermined collection of

layouts to quickly create

pages.

Devel

For website administrators and

developers, it is a valuable

tool. Because of its capacity

to produce much content for

nodes, comments, users,

and different content types

and entities, it is frequently

used for testing purposes.

International Journal of Intelligent Systems and Applications in Engineering IJISAE, 2023, 11(1s), 30–45 | 42

Twig Tweak

It improves the experience of

development. Additionally,

it aids engineers in

producing well-organized,

understandable code.

Drupal GraphQL

It enables the creation of

GraphQL schemas on users'

Drupal websites and the

exposure of Drupal entities

via GraphQL client

software.

Redirect and Pathauto

It is a super practical module that

makes creating URL

redirects easy.

Bitrix [7]

KOMPaaS PBX

Make calls in one click, show a

client card when an

incoming call,

automatically create leads

from unknown numbers,

automatically create tasks

for missed calls, Forward

calls to the responsible

manager, Record

conversations in CRM, and

Receive chat notifications.

Workflow PDF

Generator

Is a plugin created to help convert

workflow information into a

.pdf format?

NovaPoshta, Justin,

Ukrposhta,

Meest Express -

Logistics sync

It is an application for sending

goods or documents from

Bitrix24, creating shipments

from deals, and tracking

status changes in the same

app.

It allows the users to integrate

Telegram linked to their

phone number.

Aliexpress Messenger

This integration is designed to

synchronize AliExpress

orders with Bitrix24 deals.

IQ Desk

Qdesk is the email and web form

ticketing system created

with customer service teams

in mind, enabling seamless

collaboration and the

delivery of effective and

prompt support to user

customers.

Webflow[84]

Enrollsy

It makes enrollment and payment

fast, secure, and accessible.

Isotope

It allows the user to filter and

search dynamic Collections.

Scrollbar Styler

It lets users change scrollbar

width, color, border, radius,

and shadow visually in a

Webflow-like environment.

Sweet Text

For any text contained in a

Webflow Rich Text block,

the user can apply custom

classes, styles, or Webflow

interactions.

Alloy

It automates time-consuming

procedures in operations,

marketing, fulfillment, and

other areas.

Jetboost

No coding is necessary; it

includes real-time search,

dynamic filtering, and

more.

PrestaShop

[61]

PrestaShop Metrics

Using PrestaShop Metrics and a

data-driven methodology

enhances business

efficiency and drives user

eCommerce performance.

Stripe Official (SCA-

ready)

It improves user conversion rates,

combats fraud, and expands

user scale globally using the

most convenient method of

accepting online payments.

PrestaShop Marketin

Users can create Performance

Max campaigns without

leaving their PrestaShop

dashboard to increase

traffic. Moreover,

connecting customers'

storefronts to Google makes

it simple to advertise their

goods to millions of users

on networks like Google

Search, YouTube, or Gmail.

PrestaShop Facebook

Enables users to quickly

showcase their products on

Facebook and Instagram so

that consumers may find

and purchase them.

PayPal Official

Module

It is a provider of internet

payments. PayPal provides

a variety of quick, easy, and

secure alternatives.

Creative Elements

It is a page builder that offers

cutting-edge capabilities

and page designs.

OpenCart [55]

Extension1

It hides the cart button or

Disables Add to Cart

OpenCart.

Extension2

It is a Full-Width Page Content

Fluid Container.

Extension3

It is an extension for Fancy

HTML Product Attributes:

Custom HTML in the

specification.

Extension4

It Shows the custom in-stock

status for each product

separately.

Extension5

It helps users set products in the

backend, like the featured

products module, and shows

the product's image, short

description, and buy/learn