MGM Grand Las Vegas
Hold For Guest: (Guest Name) (Guest Cell Number)
c/o FedEx Ofce at MGM Grand Las Vegas
4701 Koval Lane
Las Vegas, NV, 89109
(Convention / Conference / Group / Event Name)
FedEx Ofce Business Center
MGM Grand Las Vegas
4701 Koval Lane
Las Vegas, NV 89109
BC in the Conf Center: 702.388.1132
BC in the Lobby: 702.380.1034
Fax: 702.388.1135
Operating Hours
Monday – Sunday
7:00am - 7:00pm
FedEx Ofce is committed to providing you with an outstanding experience during your stay. All guest and event packages
being shipped to the hotel must follow the address label standards (illustrated below) to prevent package routing delays. Please
schedule your shipment(s) to arrive 3–4 days prior to the event start date to avoid additional storage fees. Use the name of the
recipient who will be on-site to receive and sign for the package(s). Please do not ship any items to the attention of the Hospitality
Manager or Catering & Conference Manager, unless the items are specically for their use (i.e., hotel specications, rooming lists,
signed documents); this includes any room drops or deliveries to any other area of MGM Grand Las Vegas.
Shipments are held for a limited number of days. If a package has not been picked up and no contact information is provided, the
package will be returned to the sender, who will be responsible for all additional shipping fees. For more information on package
retention, the Return to Sender process, or to schedule package deliveries, please contact the FedEx Ofce Business Center at
702.388.1132. Package deliveries should only be scheduled after the recipient has checked into the hotel.
Meeting organizers and participants are encouraged to contact FedEx Ofce in advance of shipping their items to MGM Grand Las
Vegas with any specic questions. If you have any special needs such as refrigeration requirements, after hours delivery requests or
changes to your meeting dates or rooms, please work directly with your Event Services Manager who will communicate these needs
to FedEx Ofce in advance of your event.
In most cases, FedEx Ofce will complete delivery or pickup of packages within the conference and meeting rooms, lobby area and
guest suites of MGM Grand Las Vegas, but please check with the business center for specic delivery limitations that may exist. In
cases where a drayage company or decorator is used, FedEx Ofce team members will release any drayage directly to the decora-
tor if they are onsite when the shipments arrive. If any drayage or parcels require overnight storage, FedEx Ofce will request han-
dling fees be collected from the decorator. If you are using a drayage company or decorator for exhibitor packages, these packages
must be shipped directly to the drayage company or decorator specied address. Please note that FedEx Ofce team members can-
not lend out any moving equipment to a guest, which includes pallet jacks, dollies, and atbed carts.
In most cases, FedEx Ofce will complete delivery or pickup of packages to guest suites at MGM Grand Las Vegas, but please
check with the business center for specic delivery limitations that may exist. FedEx Ofce is not authorized to leave packages in
guest suites that are not occupied. A guest with authorization to sign for the delivery and approve any charges for handling and
delivery fees must be present in the suite.
PREPARING YOUR SHIPMENT
SHIPPING AND RECEIVING INSTRUCTIONS
PACKAGE LABELING STANDARDS AND FEDEX OFFICE CONTACT
PACKAGE DELIVERY WITHIN THE HOTEL
PACKAGE DELIVERY TO GUEST SUITES
Box ____ of ____
Package Shipping Instructions
v052015_SPEC
PACKAGE HANDLING AND STORAGE FEES
Packages will be available for pickup inside the FedEx Ofce business center (receiving fee will apply). Pallets, crates, display
cases and other heavier items may be scheduled for delivery by contacting our staff at the number located on the previous page
(delivery fee will apply). Package deliveries should only be scheduled after the recipient has checked into the hotel. In order to
maintain the proper chain of custody, FedEx Ofce requires the package recipient’s signature before a package can be released
from FedEx Ofce. Release signatures are captured at the time of package pickup or package delivery to the recipient.
All outbound packages must have a completed carrier airbill afxed to each package. Packaging supplies (boxes, tapes, and etc.)
are available for purchase within the FedEx Ofce business center. FedEx Ofce offers pack and ship services in the business
center; while packaging supplies are also available for purchase. FedEx Express® shipping boxes and airbill forms are available and
complimentary. Outbound packages to be picked up by a third party courier should be coordinated in advance with a FedEx Ofce
team member. Outbound handling fees will be applied to all packages, regardless of carrier, in addition to shipping/transportation
fees.
UPON YOUR ARRIVAL
UPON YOUR DEPARTURE
Receiving, delivery and storage charges are payable at the time of delivery. Recipient may be required to present government-issued photo identication and sign
for delivery. Shipper must comply with all applicable local, state and federal laws, including those governing packing, marking, labeling and shipping. OBTAIN FIRE,
CASUALTY AND ALL OTHER INSURANCE ON PACKAGE CONTENTS PRIOR TO SHIPPING. Neither the Hotel nor FedEx Ofce and Print Services, Inc.
provide such insurance. Neither the Hotel nor FedEx Ofce and Print Services, Inc. nor the employees, agents or contractors of either rm will be liable for any
damages, whether direct or indirect damages, relating to or arising out of any loss or damage to any package or its contents, unless a package is lost after receipt at the
Hotel, in which case such liability shall be limited to the lesser of $100 or the liability of the carrier indicated above. By sending your package to the Hotel, you agree to be
bound by any additional terms and conditions that the Hotel or FedEx Ofce and Print Services, Inc. may establish from time to time for receiving and delivering of packages.
TERMS AND CONDITIONS
PACKAGE WEIGHT
PACKAGE PICKUP OR DROP
OFF BY GUEST
PACKAGE PICKUP OR DELIVERY
BY FEDEX OFFICE
0.0 – 1.0 lbs. $7.00 $10.00
1.1 – 10.0 lbs. $10.00 $15.00
10.1 – 20.0 lbs. $15.00 $25.00
20.1 – 30.0 lbs. $20.00 $30.00
30.1 – 40.0 lbs. $25.00 $35.00
40.1 – 50.0 lbs. $30.00 $40.00
50.1 – 75.0 lbs. $40.00 $50.00
Over 75.0 lbs. $50.00 $60.00
Pallets & Crates* $0.75 / lb. ($250.00 Minimum) $0.75 / lb. ($250.00 Minimum)
A one-time package storage fee will apply to
each package received and stored for more
than ve (5) calendar days. Items measuring
over 6.5 feet in size are considered oversize
and will be assessed an additional oversize
fee if stored for more than ve (5) calendar
days.
* For inbound/outbound pallets or crates, the receiving and delivery charges are consolidated into a
single fee of $0.75 / lb. ($250.00 minimum), which is applied to each pallet/crate handled. A labor
fee of $70.00 per hour will apply for breaking down pallets, building pallets, or excessive package
handling/moving due to a customer’s request. The labor fee can be charged in 15 minute increments.
MGM Grand Las Vegas
Package Shipping Instructions
PACKAGE WEIGHT
STORAGE FEE
AFTER 5 DAYS
Flat Envelopes No Charge
0.0 – 10.0 lbs. $5.00
11.0 – 30.0 lbs. $10.00
31.0 – 60.0 lbs. $15.00
Over 60.0 lbs. $25.00
Pallets & Crates $50.00
Over 6.5’ in Size $25.00