12345678911 7 0037612 0038888 2
SAMPLE
90 FP 1 B 1 1 A 10061 10061 **5 DGT
If you have any questions about your account, Lexus Financial Services (LFS)
offers a number of ways to contact us:
Internet: Visit www.lexusnancial.com and register for My LFS
Account, a convenient way to view your LFS statement, make
payments online, change your address, and more.
Phone: Contact us by phone at (800) 874-7050. Account
information is available 24 hours a day / 7 days a week via our
automated phone system. You may speak with a Customer
Service Representative during the hours shown below. Please
note that calls to or from LFS may be recorded or monitored
for quality assurance and training purposes.
Customer Service Hours of Operation
Monday - Friday 8:00 am - 8:00 pm
Mail: Correspondence should be written on a separate sheet of
paper and include your name and account number. Please send
this, or any other general (non-disputed payoff), correspondence
to the address shown on your payment stub.
AutoCheque: If you enroll in this free service, LFS will debit your checking or
savings account each month for the Current Payment Due payment. Your LFS
account will be credited as of the due date with that amount. Please contact
us or follow the AutoCheque Program link on our website for details and to
download an enrollment authorization form.
Pay Online: If you’re registered on lexusnancial.com, you can enroll in this
free service to set up a recurring or one time payment. You can also use this
service to payoff your account.
Pay by Phone (TTPS): By calling (800) 874-7050, you can make a one time
payment through our automated Toyota Telephone Payment System using
your checking or savings account. A convenience fee may be charged
per transaction and the amount of the fee will be disclosed to you prior to
making your transaction.
Note: Some restrictions apply for all three services listed above. For additional
payment methods not listed above, please speak to one of our Customer
Service Representatives.
You can avoid late charges by making the Current Payment Due for the
exact amount due as indicated on this Billing Statement on or before
the Payment Due Date. Please refer to your lease agreement for details
regarding the assessment of late charges on your account.
To ensure that we receive your payment on time, please use the enclosed
envelope and attached payment stub, send the payment to the address on
the payment stub, and allow 7-10 days for mail delivery. There may be a
delay of up to 5 days in posting payments if the payment is not received at
the location identied on the payment stub.
Under the terms of your lease agreement (section labeled "Ofcial Fees,
Taxes and Fines”), you are responsible for this tax. If your vehicle is
registered and/or garaged in AR, CT, KY, MA, MO, NC, RI, TX, VA, or WV, LFS
will pay your personal property/excise tax bill and add the amount, which
may include sales/use tax in AR, NC, and RI, to your next billing statement
Miscellaneous charges may consist of unpaid fees, penalties, and expenses
incurred on your lease vehicle including for violation of federal, state, city
and local regulations. These fees and expenses include, but are not limited
to, trafc / parking tickets, taxes, title and registration fees. Please refer to
your lease agreement for details.
Payments made will be applied rst to the current Total Amount Due and
then to the next monthly payment(s) due, as applicable.
The Last Account Transaction indicates the last nancial transaction we processed
before this statement was generated. A nancial transaction may include
either the payment you sent or the processing of a deferral, a late fee waiver
or payment reversal. The Date of Last Transaction indicates the last date an
amount was credited to your account. This includes either a full payment made
on time, or a payment applied toward late fees or miscellaneous charges, such
as parking tickets or Property Tax.
For insurance requirements, please refer to your lease agreement.
As part of a like-kind exchange program, Toyota Motor Credit Corporation
(“TMCC”), doing business as Lexus Financial Services, has engaged TQI Exchange,
LLC (“TQI”) as a qualied intermediary. You are hereby notied that TMCC
has assigned and will assign to TQI its rights (but not its obligations) in
agreements to sell vehciles.
This communication is an attempt by LFS to collect a debt, and any information
received in response to this communication will be used for that purpose.
You agree that we may request and utilize your credit report(s) at any time
during the term of your contract, for the purpose of reviewing, updating,
renewing, or extending credit, taking collection action or for other legitimate
business purposes associated with your account referenced on the front side
of this statement.
If you believe we reported incorrect or incomplete information about you to
a credit bureau, write us at P.O. Box 9786, Cedar Rapids, IA 52409-9786. Identify
the information and tell us why you believe it is incorrect or incomplete. If
you have a copy of the credit report which shows the disputed information,
please include a copy in your correspondence to us.
If you are sending a payoff amount that you intend to be payment in full but is less
than the payoff amount quoted by LFS, you must mail your disputed payoff
remittance to LFS at P.O. Box 9786, Cedar Rapids, IA 52409-9786.
In the event a party on the contract les for bankruptcy protection, please send
your initial case notication to P.O. Box 8026, Cedar Rapids, IA 52409-8026
or call (800) 279-9032. All subsequent correspondence should be directed
to Asset Protection Department, P.O. Box 2958, Torrance, CA 90509-2958.
Federal law requires us to advise you that we may report information about
your account to the credit bureaus. Late payments, missed payments, or other
defaults on your account may be reected in your credit report. As required
by law, you are hereby notied that a negative credit report reecting on your
credit report record may be submitted to a credit reporting agency if you fail
to fulll the terms on your credit obligation.
When you provide a check as payment, you authorize us either to use information
from your check to make a one-time electronic fund transfer from your account
according to the terms of your check or to process the payment as a check
transaction. When we use information from your check to make an electronic
fund transfer, funds may be withdrawn from your account as soon as the same
day we receive your payment and you will not receive your check back from
your nancial institution.
Update Address or Phone Number
Your address or phone number can be updated through one of the follow ways:
• Logging on to www.lexusnancial.com
• Speaking to one of our Customer Service Representatives at (800) 874-7050
• Completing the Change of Address form below. Please allow 1 billing cycle for the change to take place.
