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FAQS AND TIPS
Site Navigation .......................................................................................................................................... 3
How do I navigate the AMT Learning Center? ....................................................................................... 3
1. Left-Hand Navigation Menu ....................................................................................................... 3
2. Dashboard – Course Overview Section ....................................................................................... 4
Where do I go to access a course I just purchased? .............................................................................. 4
Is login required to access the AMT Learning Center? .......................................................................... 5
1. Accessing the AMT Learning Center as a Member ..................................................................... 5
2. Accessing the AMT Learning Center as a Guest .......................................................................... 5
Purchasing ................................................................................................................................................ 6
Where do I go to search for and purchase a course? ............................................................................ 6
1. Searching .................................................................................................................................... 6
2. Purchasing .................................................................................................................................. 6
What do I do if a course I just purchased is not available when attempting to access? ........................ 7
Course Help ............................................................................................................................................... 7
How do I retake a course? ..................................................................................................................... 7
1. Course was not passed during first set of quiz attempts. How do I retake the course for
additional quiz attempts? .................................................................................................................. 7
2. Quiz was not passed after retake attempt was purchased. What is my next step? .................... 8
Which course categories offer three attempts to pass? ........................................................................ 8
How do I go back and review a course I passed? ................................................................................... 8
Why is a course that I failed still showing as In Progress? ..................................................................... 9
I completed both Practice Exam and Practice Exam retake, but would like more attempts what is my
next step? .............................................................................................................................................. 9
Can I save my quiz answers and come back to finish later? ................................................................ 10
I accidentally missed the live webinar. Can I view the recording for credit? ....................................... 10
I completed a course but would like to review it again. Where can I find it? ...................................... 10