CitiDirect SARS Tax Payment Process and Procedure Page 1 of 9
CitiDirect – SARS eFiling Tax Payment Manual
CitiDirect SARS Tax Payment Process and Procedure Page 2 of 9
Table of Contents
CitiDirect – SARS Tax Payment Process and Procedure ............................................................................................ 3
CitiDirect Process ...................................................................................................................................................... 3
Process Flow ............................................................................................................................................................. 4
Procedure .................................................................................................................................................................. 5
Inputter - Screen visual procedure ............................................................................................................................ 6
Authorizer – Screen visual Procedure ...................................................................................................................... 8
CitiDirect SARS Tax Payment Process and Procedure Page 3 of 9
CITIDIRECT – SARS TAX PAYMENT PROCESS AND PROCEDURE
CitiDirect Process
Expectations
Citibank customers to process all SARS tax payments via their CitiDirect platform following
the normal payment flow
Citibank customers to contact Citibank support should they encounter any difficulties with
the payment process and procedures:
Electronic Banking Support Team on 0800 000 601 / + 27 11 944 0773 or
CitiService Team on 08000 22 484 / + 27 11 944 1900 or CitiServ[email protected]
Cut-off times
The Citibank customer and Citibank processing cut-off times to process all SARS tax
payments is detailed below:
CLIENT CUT-OFF
SAME DATE VALUE
Input and authorise the SARS payment before 18:00 GMT+2 of the given value date
Input and authorise of the SARS payment after 18:00 GMT+2 of the given value date will be
rejected and the SARS payment will need to be redone from SARS eFiling with a new valid
Value Date
FUTURE DATED VALUE
Input and authorise SARS payment requests less than 30 days prior to the value date
Requirements
to effect SARS
tax payments
The requirements to effect SARS tax payments is detailed below:
FROM SARS EFILING
ONCE OFF FROM CITIBANK
The unique 10 digit numeric eFiling Payment
Reference Number from the payment screen
on each SARS eFiling payment.
A unique 6 digit User Number that clients will
repeatedly input for each SARS tax payment.
Your User number is the first 6 digits of the
Citibank account number which you will be
making the tax payment from
CitiDirect SARS Tax Payment Process and Procedure Page 4 of 9
Process Flow
High level
process
The high-level process flow to effect a SARS tax payment is illustrated below:
Sample Payment Reference number:
CitiDirect SARS Tax Payment Process and Procedure Page 5 of 9
Procedure
Step by step
procedure
The step by step procedure to follow to successfully effect a SARS tax payment is detailed in
the table below and these steps are further supported by screen visuals as per pages 6-9.
STEP
ACTION
NEW CITI CLIENTS
1
Login to your organisation’s eFiling profile
2
Click on the Organisation Tab and select Banking Details from the drop down list
3
Select the Credit Push option by clicking on the radio button
4
Insert the account name and select Citibank on the bank drop down menu
5
Access Number: Enter Citibank’s access number 18000005
6
User ID: Enter the first 6 digits of the Citibank account number which you will be
making the tax payment from
NEW AND EXISTING CITI CLIENTS
1
Initiate SARS tax payment from SARS eFiling platform
2
Login to CitiDirect and select Payments - Input New Outgoing
3
Select the Debit Account to make the payment from
4
Select Payment Method Tax/Social Security Payment
5
Select Payment Type Domestic Tax
6
Click Continue
7
Input your eFiling Payment Reference Number [10 digit Payment Reference
Number obtained from eFiling]
8
Input your User Number
9
Click on the Payment Reference Number binoculars lookup button to validate the
eFiling Payment Reference Number and auto-populate the Payment Amount and
Value Date as received from eFiling
10
Click Submit
AUTHORIZER
1
Select Payments - To Authorize
2
Payments to be authorized will be listed, select the appropriate Tax/Social Security
Payment
3
Validate payment information and if all in order click the Authorize button
4
Select Payments - View All Payments
5
Check the status of the payment. If payment is in Deleted status please redo from
eFiling and follow the process again
CitiDirect SARS Tax Payment Process and Procedure Page 6 of 9
Inputter - Screen visual procedure
Step 2 Login to CitiDirect and select Payments - Input New Outgoing
Step 3
Select Debit Account
Step 4
Select Payment Method Tax/Social Security Payment
Step 5
Select Payment Type Domestic Tax
CitiDirect SARS Tax Payment Process and Procedure Page 7 of 9
Step 6
Click Continue
Step 7
Input your eFiling Payment Reference Number
Step 8
Input your User Number [First 6 digits of your Citibank account number]
Step 9
Click on the Payment Reference Number binoculars lookup button to validate the eFiling
Payment Reference Number
CitiDirect SARS Tax Payment Process and Procedure Page 8 of 9
Step 10
Payment Amount, Value Date, Transaction Type and Beneficiary Name will auto-populate as
received from eFiling. Click the Submit button
Authorizer – Screen visual procedure
Step 1
User login to CitiDirect and select Payments - To Authorize
Step 2
Select the appropriate Tax/Social Security Payment
CitiDirect SARS Tax Payment Process and Procedure Page 9 of 9
Step 3
Validate payment information and if all in order click the Authorize button
Step 4
Select Payments – View All Payments
Step 5
Check the status of the payment. If payment is in Deleted status please redo from eFiling and
follow the process again
End of Document
