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Superhome Center (DIY) Ltd, the leading retailer in Cyprus for DIY and Home Improvement, with
6 stores all over Cyprus, seeks to recruit a highly motivated individual for the position of
eCommerce Officer for the Company’s Head Office in Nicosia.
Role Overview:
The eCommerce Officer will report to the eCommerce Manager and will be responsible for
updating and optimizing our eCommerce operations and online catalogue to ensure a seamless
online shopping experience for our customers.
Duties and responsibilities
• Oversee and streamline eCommerce processes including inventory management and
order fulfillment.
• Identify areas of process improvement and implement solutions to enhance operational
efficiency.
• Coordination of the eCommerce pickers and ensure the efficiency of daily operations.
• Maintain high levels of customer satisfaction by addressing and resolving inquiries and
complaints.
• Gaining familiarity with the Superhome Center customer policies.
• Gaining familiarity with the Superhome Center product catalogue.
• Maintaining and updating the e-commerce product catalogue.
• Gaining proficiency with the Superhome Center E-Shop back-office systems.
• Use of the company’s ERP as well as the E-Shop’s back-office system.
Key Skills and qualifications
• A bachelor’s degree in business, marketing, or a related field.
• Excellent MS Office (Word, Excel) and strong general computer skills.
• Previous experience in E-Shop environment / Logistics Management Systems will be
considered an advantage.
• Familiarity with ERP systems will be considered an advantage.
• Excellent organization and time management skills.
• Excellent verbal and written communication skills both in Greek and English.
• Strong team player able to work in a fast-paced environment.
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Remuneration and Benefits Package
The company offers an attractive package and benefits based on the qualifications and experience
of the successful candidate.
As part of our commitment to protect your personal data, please submit your application through
our website http://superhome.com.cy/greek/καριερα by 18
th
August 2024.
We will only contact you if you have been selected as a candidate for this position.
All applications will be treated with confidentiality.
