Call Display
See who’s calling with Call Display.
To personalize your Call Display settings:
• Press MENU
• Highlight MESSAGE CENTRE
• Select CALL DISPLAY OPTIONS
• At each TV, you can customize if you want to turn it on or
o, the length of time that the pop up stays on your TV,
and the location of the pop up.
You must subscribe to MTS Call Display on your MTS Home
Phone service to view caller information on your TV.
Visit mts.ca/homephone/calldisplay for more details, or
call 204-225-5687 to sign up for Call Display.
How many programs can I watch at the same
time?
Your household can watch up to 8 programs at the same
time:
• Live – Watch live or record up to 4 programs at the same
time. Watching a Video On Demand program also counts
as a Live program.
• Recorded – Watch up to 4 recorded programs at the
same time.
If you try to watch or record more than the number of
programs above, you will get a CONFLICT MESSAGE.
Follow the on-screen instructions to resolve the conict and
continue watching TV.
Visit mts.ca/watchmultipleprograms for more details.
Adjusting your TV settings
If you watch non-HD (regular TV programming) on a
widescreen HDTV, black bars will appear on all four sides of
the program.
To remove or minimize the bars while watching TV:
• Press ENTER
• Select ASPECT RATIO
• Choose one of the following options:
– Normal displays the unaltered image in standard format
– Stretch expands the image to ll the screen (may cause
distortion of the image)
– Zoom 1-3 will zoom in on the image but may result in
part of the image being cropped out of the frame
Note: using Zoom will aect all channels, including HD.
Stretch will only aect the non-HD channels.
Closed Captioning
To Activate Closed Captioning:
Enable closed captioning on your television (refer to your
television manual).
• Press MENU
• Select SETTINGS, TELEVISION, select CLOSED
CAPTIONING
• Use the arrow buttons to select CLOSED CAPTIONS ON
• Use the arrow buttons to highlight CHANGE beside
STANDARD CAPTIONING
• Use the arrow buttons to highlight CLOSED CAPTION1
• Use the arrow buttons to highlight SAVE
• Use the arrow buttons to highlight DONE
• Press EXIT to view closed captioning displays on Live TV
Note: For Closed Captioning of HD Channels, select
DIGITAL CLOSED CAPTIONING. For Closed Captioning of
Standard Deniton Channels, select STANDARD CLOSED
CAPTIONING. Closed Captioning can be mapped to the A, B
or C button for easy toggling.
See mts.ca/descriptivevideo for more information on
descriptive video and how to set it up
Changing Devices
Sometimes you’ll need to switch to dierent ‘inputs’ to use
another device (e.g. Gaming system, DVD player, etc.). To get
back to
Ultimate TV or use the PVR, set your TV’s ‘Input/Source’ to the
type of cable that is connecting the Ultimate TV set-top-box to
your TV set, i.e. Component or HDMI.
Set-top box equipment care and maintenance
information
• TO REDUCE RISK OF ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK).
• PVR set-top boxes (VIP 1216/2262) require careful handling
to avoid damaging the drive.
• Wait at least 10 seconds after disconnecting power before
moving the set-top box.
• Do not attempt to mount or position the set-top box
vertically, as it must be positioned horizontally and rest on its
rubber feet.
• Do not position the set-top box near any external heat
source such as a heater or radiator.
• Do not place the set-top box on a rug or bed as it may
overheat.
A condensed version of the MTS Ultimate TV Terms & Conditions is available
on your TV by pressing MENU, MESSAGE CENTRE, NEWS LOG, TERMS &
CONDITIONS. To obtain a full version visit mts.ca/termsandconditions or call
204-225-5687.
TIP: Two TVs in your home tuned to the same live channel
count as one program. Video on Demand is a live program,
not a recorded program.
TIP: You can set up a toggle for Closed Captioning and
Descriptve Video with My Remote.
• Do not stack other electronic equipment on top of it.
• Allow for at least two inches of free space above the set-
top box and ensure the vents on the set-top box are not
blocked.
• Only use the power adapter and cord supplied to connect
to your home’s AC power outlet.
• Protect the power cord from being walked on or pinched.
• The Video Access Point (VAP2500) used with wireless
set-top boxes must be positioned vertically and on a stable
surface.
• If a wireless set-top box (VIP2502W) is used outdoors
(patio/deck) it must be protected from moisture,
temperature extremes, and prolonged exposure to sunlight.
• Contact MTS if the set-top box gets damaged in any way,
such as if the box is dropped, the power supply cord or
plug is damaged, liquid is spilled on it, objects have fallen
into it, or it has been exposed to rain or moisture.
Quick TV Fixes
1. Press STB, located at the top left-hand side of your remote,
to ensure that the operating mode is set to MTS Ultimate
TV service. (On some remotes, this button is labelled MTS).
2. Check that you are within 20 feet of your set-top box and
have a clear line of sight with no obstructions, such as a
glass door, in order for your remote control to work.
3. Check or replace the batteries in the remote control.
4. On some TVs, the brightness settings can interfere with
the signal from your remote to your set-top box. Try
adjusting the brightness on your TV set.
5. Check that there is power to your set-top box. You will see
a green light around the power button on the front panel.
6. Check that your TV’s Input/Source is set to the type of
cable that is connecting the MTS Ultimate TV set-top box
to your TV set i.e. Component or HDMI.
7. Check that your cables are rmly attached to the TV and
set-top box.
8. Turn your set-top box o and on by pressing the POWER
button on your set-top box to reset the system.
Remember:
• To instantly change your Channel Groups online, visit
mts.ca/tvchannelchanges
• You must have an HD TV set to view HD quality TV
signals
• HD and SD channels are now sold together– when you
subscribe to a Digital channel, you will also automatically
get the HD version of that channel (where available)