STUDENT COMPUTING HELPDESK
New York City College Of Technology
Studenthelpdesk@citytech.cuny.edu
718.260.4900
Updated01/22/19
9. The FortiNAC Dissolvable Agent will scan your
MAC to make sure you have an updated antivirus
program. This may take a few minutes.
10. After the scan, a message will appear telling
you that the agent has finished connecting your
PC to the network. Click on Finish.
11. The web browser will automatically appear.
Wait until the progress bar loads. After it
completes, the City Tech main webpage will
appear.
Note: If you receive a failure notification, please complete the necessary steps listed to gain access to the
NYCCT wireless network. Check again to see if your wireless is connected to NYCCT. If not, reconnect.
If you cannot connect to the wireless network, please visit the Student Computing Helpdesk with your
laptop.
8. You will be prompted to click “Open”.
The FortiNAC Dissolvable Agent will attempt to
detect the City Tech server.
If prompted to enter an address, enter:
http://ecsa.citytech.cuny.edu
Click Finish
Click Finish